Alla-Ul-Haq Raqib
Business Analyst at Stampa Solutions- Claim this Profile
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Topline Score
Bio
Sahil Javed
Raqib was an excellent manager. I have worked under his supervision at Snexus. He sets realistic goals and gives reasonable deadlines to complete those goals. Plus, he is a good listener and always pays attention to the details. His understanding of people’s needs is outstanding, so much so that everyone working under him feels comfortable. On top of that, Raqib is a great motivator. He instills positive energy in every team member, keeping everyone focused on what needs to be achieved.
Umer Farooq
A man of principal and wisdom. Few people have the opportunity to report to a manger who is also a coach and mentor but luckily I did when I worked for Raqib. I was particularly impressed by Raqib’s ability to handle even the toughest clients effortlessly but it seemed to come perfectly naturally to him. Raqib would be an asset to any team.
Sahil Javed
Raqib was an excellent manager. I have worked under his supervision at Snexus. He sets realistic goals and gives reasonable deadlines to complete those goals. Plus, he is a good listener and always pays attention to the details. His understanding of people’s needs is outstanding, so much so that everyone working under him feels comfortable. On top of that, Raqib is a great motivator. He instills positive energy in every team member, keeping everyone focused on what needs to be achieved.
Umer Farooq
A man of principal and wisdom. Few people have the opportunity to report to a manger who is also a coach and mentor but luckily I did when I worked for Raqib. I was particularly impressed by Raqib’s ability to handle even the toughest clients effortlessly but it seemed to come perfectly naturally to him. Raqib would be an asset to any team.
Sahil Javed
Raqib was an excellent manager. I have worked under his supervision at Snexus. He sets realistic goals and gives reasonable deadlines to complete those goals. Plus, he is a good listener and always pays attention to the details. His understanding of people’s needs is outstanding, so much so that everyone working under him feels comfortable. On top of that, Raqib is a great motivator. He instills positive energy in every team member, keeping everyone focused on what needs to be achieved.
Umer Farooq
A man of principal and wisdom. Few people have the opportunity to report to a manger who is also a coach and mentor but luckily I did when I worked for Raqib. I was particularly impressed by Raqib’s ability to handle even the toughest clients effortlessly but it seemed to come perfectly naturally to him. Raqib would be an asset to any team.
Sahil Javed
Raqib was an excellent manager. I have worked under his supervision at Snexus. He sets realistic goals and gives reasonable deadlines to complete those goals. Plus, he is a good listener and always pays attention to the details. His understanding of people’s needs is outstanding, so much so that everyone working under him feels comfortable. On top of that, Raqib is a great motivator. He instills positive energy in every team member, keeping everyone focused on what needs to be achieved.
Umer Farooq
A man of principal and wisdom. Few people have the opportunity to report to a manger who is also a coach and mentor but luckily I did when I worked for Raqib. I was particularly impressed by Raqib’s ability to handle even the toughest clients effortlessly but it seemed to come perfectly naturally to him. Raqib would be an asset to any team.
Credentials
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The Operations Management Training Program
UdemyJul, 2022- Nov, 2024 -
Fundamentals of digital marketing
Google Digital GarageMar, 2022- Nov, 2024 -
Inbound Marketing
HubSpot AcademyMar, 2022- Nov, 2024 -
Supervision Skills – Managing Groups and Employee Interaction
Alison - Empower YourselfMar, 2022- Nov, 2024
Experience
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Stampa Solutions
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United States
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Information Technology & Services
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1 - 100 Employee
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Business Analyst
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Jun 2023 - Present
*Communicate with senior people in organizations to find out what they hope to achieve.*Formulate ways for businesses to improve based on previous research.*Oversee the implementation of new technology and systems.*Explore different solutions, their risks, benefits, and impacts.*Proposing solutions to an organization’s leaders and keeping them updated with progress.*Creating documents to outline the proposed changes and the steps involved.*Ensuring the changes are made – for example, by overseeing the implementation of new technology or a new approach.*Contributing to training and support for people affected by new systems and processes. Show less
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Senior Sales Executive
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Dec 2022 - May 2023
* Conduct market research to identify setting possibilities and evaluate customer needs.* Seek new sales opportunities through cold calling, networking, and social media.* Set up meetings with potential clients and listen to their wishes and concerns.* Negotiate/close deals and handle complaints or objections.* Analyze customer data to improve customer experience.* Improve onboarding processes.* Mediate between clients and the organization.* Handle and resolve customer requests and complaints.* Aid in product design and product development. Show less
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Snexus
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Sales Team Lead
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Feb 2021 - Nov 2022
* Set clear team goals. * Oversee day-to-day team operation and performance. * Do regular performance evaluations. * Create a healthy and motivating work environment and atmosphere. * Develop a well-designed and motivating evaluation program. * Communicate with teams about their performance. * Monitor team performance and report on metrics. * Motivate team members. * Discover training needs and provide coaching. * Listen to team members' feedback and resolve any issues or conflicts. * Plan and organize team-building activities. Show less
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Quality Resource Pvt Ltd
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Pakistan
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IT Services and IT Consulting
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100 - 200 Employee
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Quality Analyst
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Sep 2020 - Feb 2021
* Develop and execute test plans to ensure that all objectives are met.* Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.* Identify and remedy defects within the script process.* Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.* Compile and analyze statistical data.* Draft quality assurance policies and procedures.* Ensure ongoing compliance with quality and industry regulatory requirements.* Supervise and delegate tasks to junior analysts.* Conduct regular coaching sessions to enhance the agent's efficiency. Show less
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Business Development Executive
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Jan 2020 - Aug 2020
* Build contacts with potential clients to create new business opportunities in the USA.* Keep prospective client database updated.* Make cold calls for new business leads.* Support in writing new business proposals.* Maintain knowledge of all product and service offerings of the company.* Arrange meetings for senior management with prospective clients.
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LiveGreeter
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Pakistan
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Information Technology & Services
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1 - 100 Employee
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Chat Operator
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Sep 2018 - Dec 2019
* Provided customer service to customers in the USA, Canada, and Dubai. * Field of services was the Autos Industry and Law Industry. * Provided product information and handled customer complaints. * Handled service, recall, and parts purchase requests. * Handled traffic from around 1,800 websites. * Provided customer service to customers in the USA, Canada, and Dubai. * Field of services was the Autos Industry and Law Industry. * Provided product information and handled customer complaints. * Handled service, recall, and parts purchase requests. * Handled traffic from around 1,800 websites.
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Frontier Works Organization, Pakistan
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Pakistan
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Civil Engineering
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500 - 600 Employee
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Assistant Planning Engineer
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Oct 2016 - Aug 2018
* Prepared daily progress reports. * Prepared and updated progress boards. * Attended progress review meetings with the employer, consultant, and sub-contractor. * Prepared presentations to Chief Minister, Director General FWO, Commanding Officer, and Project Director. * Prepared daily progress reports. * Prepared and updated progress boards. * Attended progress review meetings with the employer, consultant, and sub-contractor. * Prepared presentations to Chief Minister, Director General FWO, Commanding Officer, and Project Director.
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Frontier Works Organization, Pakistan
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Pakistan
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Civil Engineering
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500 - 600 Employee
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Electrical Site Engineer
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Feb 2015 - Feb 2016
* Made sure that every electrical device and circuit was correctly installed. * Tested the electrical system once it was installed. * Underground installation of all the leading cable wires. * Installation of all the transformers, DB boxes, electric poles, etc. * Debriefing all work that has been done to my seniors. * Made sure that every electrical device and circuit was correctly installed. * Tested the electrical system once it was installed. * Underground installation of all the leading cable wires. * Installation of all the transformers, DB boxes, electric poles, etc. * Debriefing all work that has been done to my seniors.
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LiveGreeter
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Pakistan
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Information Technology & Services
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1 - 100 Employee
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Chat Operator
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Jan 2013 - Jan 2015
* Provide customer service to customers in the USA and Canada. * The field of services was the Autos Industry. * Provided product information and handled customer complaints. * Handled service, recall, and parts purchase requests. * Handled traffic from 850 websites. * Provide customer service to customers in the USA and Canada. * The field of services was the Autos Industry. * Provided product information and handled customer complaints. * Handled service, recall, and parts purchase requests. * Handled traffic from 850 websites.
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Education
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Imperial University
Bachelor of Science - BS, Electrical and Electronics Engineering