Experience

AlfaStrakhovanie

• Insurance
• 200 - 300 Employee

• Head of PMO

  • Oct 2019 - Present

  Joined AlfaStrakhovanie in 2019 to lead the project of integration Nadezhda Insurance company, Krasnoyarsk, into AS group - within 6 months main targets of the project were achieved. Responsible for leading strategic projects of the company, incl. portfolio purchase, selling debt to collection agencies, regulatory projects etc. Modified project management methodology and processes Joined AlfaStrakhovanie in 2019 to lead the project of integration Nadezhda Insurance company, Krasnoyarsk, into AS group - within 6 months main targets of the project were achieved. Responsible for leading strategic projects of the company, incl. portfolio purchase, selling debt to collection agencies, regulatory projects etc. Modified project management methodology and processes



OTP Bank (Russia)

• Russian Federation
• Banking
• 300 - 400 Employee

• Head of Strategic Project Management Office

  • Apr 2016 - Oct 2019

  Was responsible for developing and maintaining Key initiatives portfolio of the bank, developed system of their realization control and reporting to Bank's top-management. Executed project of Operational Centre opening in Tver with the goal to transfer all support functions there. Launched process optimization stream - over 120 mln rub in 1 year saved. Was responsible for developing and maintaining Key initiatives portfolio of the bank, developed system of their realization control and reporting to Bank's top-management. Executed project of Operational Centre opening in Tver with the goal to transfer all support functions there. Launched process optimization stream - over 120 mln rub in 1 year saved.



Inbank

• Banking
• 1 - 100 Employee

• Operational Director

  • Sep 2013 - Sep 2015

  Was responsible for operational activity of the bank focused on Private Banking, Corporate Banking for selected corporate customers and Securities business. Direct supervision of Customer Service, Cash Operations, Call-Center, Project Office, Settlements, Securities operations, Depository operations, Client administration, Loan administration, Credit risk, Currency Control. Compliance. Managed project portfolio. leaded Project Committee of the bank. Managed development of new products and processes tailored for Private Banking customers.



Absolut Bank

• Russian Federation
• Banking
• 100 - 200 Employee

• Head of Retail Business Support

  • Jul 2011 - Aug 2013

  Participated in re-organization of retail business of the bank in view of planned divestment by KBC Group (structure, process and headcount optimization). Was appointed Local Operational Risk Manager for retail business of the bank. Direct responsibility for product development, methodology, network support, quality management and customer satisfaction monitoring for retail business. Participated in re-organization of retail business of the bank in view of planned divestment by KBC Group (structure, process and headcount optimization). Was appointed Local Operational Risk Manager for retail business of the bank. Direct responsibility for product development, methodology, network support, quality management and customer satisfaction monitoring for retail business.



Rosbank

• Russian Federation
• Banking
• 700 & Above Employee

• Head of Retail Risk

  • Nov 2010 - Jun 2011

  Building a new structure - Retail Risk Department (risk policy and methodology, all recovery aspects, scoring and underwriting management for retail customers). Special attention to 3rd parties management (call-centers, collection agencies). Building proper risk vertical in the network. Building a new structure - Retail Risk Department (risk policy and methodology, all recovery aspects, scoring and underwriting management for retail customers). Special attention to 3rd parties management (call-centers, collection agencies). Building proper risk vertical in the network.



Banque Societe Generale Vostok

• Russian Federation
• Banking
• 400 - 500 Employee

• Head of Banking Operations Division

  • May 2006 - Nov 2010

  Was responsible for all operational/back-office activities of the bank for corporate and retail customers (Back-office Cards, Correspondent Banking and International settlements, Coordination of project, Methodology, supervision of 3 regional operational centers in Moscow, SPB and Ekatinburg covering local settlements, loan administration, customer administration, cash operations and cash collection). Improving productivity, cost saving by using scale effect and concentration of resources. Implemented KPIs for all back-office units.



Citi

• United States
• Financial Services
• 700 & Above Employee

• Branch Manager, Head of PIL Initiation, Head of Verification Risk Policy

  • May 2002 - May 2006

  Participated in the project of opening Consumer Bank in Russia, opened 1st branch of Citibank in Moscow. As PIL Initiation Head was responsible for processing customer applications for consumer loans (decision-taking and processing), built industrial process. In Risk Policy was responsible for creation of system of proper customer verification. Participated in the project of opening Consumer Bank in Russia, opened 1st branch of Citibank in Moscow. As PIL Initiation Head was responsible for processing customer applications for consumer loans (decision-taking and processing), built industrial process. In Risk Policy was responsible for creation of system of proper customer verification.



Bank Austria Creditanstalt

• Head of Individual customers management

  • Apr 1992 - Sep 2001

  Was responsbile for Individual clients management (sales and service, including some operational functions such as cash and management of in-house card processing center) Was responsbile for Individual clients management (sales and service, including some operational functions such as cash and management of in-house card processing center)