Alla Prohorova
Customer Success Manager at Unicorn Lab- Claim this Profile
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Bio
Experience
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Unicorn Lab
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United States
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Venture Capital and Private Equity Principals
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1 - 100 Employee
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Customer Success Manager
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Dec 2020 - Present
Follow-up activities, consulting and collaboration management Follow-up activities, consulting and collaboration management
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Library
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Fontanka, Odessa, Ukraine
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Library Manager
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Jan 2018 - Nov 2020
Organization of planning of the center. Collection and analysis of information, website content. Communication with clients and visitors. Organization of planning of the center. Collection and analysis of information, website content. Communication with clients and visitors.
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Odessa I.I.Mechnikov National University
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Lecturer
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Sep 2007 - Aug 2017
I was responsible for working with reporting documentation - collecting and processing reports from teachers on current scientific activities, data on the results of assessing students' knowledge. Consultations on registration of credits, timely informing about changes in the work of the department. Preparation of articles for submission to scientific journals. Preparation and participation in scientific conferences. Control of the economic activities of the department: ensuring the availability of consumables, providing examination tickets during the sessions. Show less
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Odessa State Academy of Civil Engineering and Architecture
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Higher Education
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1 - 100 Employee
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Library Media Specialist
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Jan 2006 - Aug 2007
I was responsible for the acceptance and lending of books, entering the current information into the database. Providing the necessary information to visitors. I was responsible for the acceptance and lending of books, entering the current information into the database. Providing the necessary information to visitors.
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Natasha
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Odessa, Ukraine
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Merchandiser at global supplier of food and consumer packaged goods
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Jun 2004 - Jan 2006
My duties included ensuring the availability of brands on customers' shelves, monitoring compliance with the recommended layout planograms, keeping records, timely informing sales representatives about the need for orders. Placement of promotional materials, informing customers about the company's range, providing information about current promotions. Searching for new clients, conducting presentations on the services provided, distributing POSM materials, consulting clients. My duties included ensuring the availability of brands on customers' shelves, monitoring compliance with the recommended layout planograms, keeping records, timely informing sales representatives about the need for orders. Placement of promotional materials, informing customers about the company's range, providing information about current promotions. Searching for new clients, conducting presentations on the services provided, distributing POSM materials, consulting clients.
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Education
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Odessa I.I.Mechnikov National University
Master of Arts - MA, History -
Odessa National Academy of Food Technologies
Master of Science - MS, Food Technology and Processing