Aliyya J.
EMR Trainer at Medical Clinic of Houston, LLP- Claim this Profile
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Bio
Experience
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Medical Clinic of Houston, LLP
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United States
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Hospitals and Health Care
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1 - 100 Employee
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EMR Trainer
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May 2023 - Present
Provided on-site training to physicians, staff nurse, and medical secretaries. Assisting with rooming patients, assigning patients to rooms, creating order panels, smart phrases, managing in-basket messages, administering immunizations, collecting specimens, printing lab labels/generic patient labels, favoriting medications/orders, scheduling follow-up appointments, printing AVS, creating referrals, navigating patient charts, adding preferred pharmacies, adding providers and care team, creating orders only encounters and completing telephone encounters. Show less
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Reno Orthopedic Center
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Epic Credentialed Trainer
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Aug 2022 - Mar 2023
Perform in-depth analysis of current and future workflows, data collection, report analysis and technical issues. Responsible for developing learning materials for end-user training classes. Maintaining a comprehensive understanding of cadence & ambulatory Epic application modules. Keeping a strong sense of knowledge with Epic system build and design, to optimize system utilization and provide the best level of patient care possible. Perform in-depth analysis of current and future workflows, data collection, report analysis and technical issues. Responsible for developing learning materials for end-user training classes. Maintaining a comprehensive understanding of cadence & ambulatory Epic application modules. Keeping a strong sense of knowledge with Epic system build and design, to optimize system utilization and provide the best level of patient care possible.
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Houston Methodist
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR ATE Support
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Aug 2022 - Aug 2022
Provided ATE training to front end staff, and call center representatives. Teaching new workflow for upgrade changes in EPIC. Updating referrals, WC claims, and completing registration in the hospital. Creating tickets as needed for helpdesk to resolve. Provided ATE training to front end staff, and call center representatives. Teaching new workflow for upgrade changes in EPIC. Updating referrals, WC claims, and completing registration in the hospital. Creating tickets as needed for helpdesk to resolve.
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Prisma Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR ATE Support
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Jul 2022 - Jul 2022
Provided onsite training to Physicians, Nurses, MA’s and front end registrars. Assisted end users with check-in & check-out, DAR personalization, editing providers schedule, placing/pending orders/labs/medications, handling orders only encounters, telephone encounters, signing patients up for mychart, faxing in Epic, e-prescribing medications, flowsheets, selecting preferred pharmacy, navigating chart review, closing cash drawer, refunds, printing labels, reprinting orders/receipts/labs and placing tickets with help desk as needed for login/access/downtime issues. Show less
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Advocate Aurora Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR ATE Support
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Jun 2022 - Jun 2022
Provided ambulatory elbow support training MA’s and front end registrars. Assisted end users with check-in & check-out, DAR personalization, editing providers schedule, placing/pending orders/labs/medications, handling orders only encounters, telephone encounters, signing patients up for mychart, faxing in Epic, e-prescribing medications, flowsheets, selecting preferred pharmacy, navigating chart review, closing cash drawer, refunds, printing labels, reprinting orders/receipts/labs and placing tickets with help desk as needed for login/access/downtime issues. Show less
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Atrium Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR ATE Support
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Apr 2022 - Apr 2022
Provided ATE training to clinical staff. Demonstrating how to place orders, add family/medical hx, updating preferred pharmacy, follow-up communications, creating panels/favorite orders, handling inbasket messages, faxing through Epic, and assisting with providers editing progress notes/macros. Provided ATE training to clinical staff. Demonstrating how to place orders, add family/medical hx, updating preferred pharmacy, follow-up communications, creating panels/favorite orders, handling inbasket messages, faxing through Epic, and assisting with providers editing progress notes/macros.
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Cleveland Clinic
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United States
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Hospitals and Health Care
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700 & Above Employee
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EHR Specialist
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Oct 2021 - Apr 2022
Remotely assess patient chart and demographics. Handle high demand of charts to be reviewed in workqueue. Utilizing chart review to verify patient identity and merge duplicate accounts. Assign and mark charts as needed for further review. Tickets placed as needed for login and troubleshooting. Remotely assess patient chart and demographics. Handle high demand of charts to be reviewed in workqueue. Utilizing chart review to verify patient identity and merge duplicate accounts. Assign and mark charts as needed for further review. Tickets placed as needed for login and troubleshooting.
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Providence
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Hospitals and Health Care
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700 & Above Employee
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EMR ATE Support
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Mar 2022 - Mar 2022
Provided clindoc support to clinical staff (nurses, providers, cna’s, and unit clerk) assisting with admissions/discharging, documenting, assessments, working the brain, adding orders, enter/edit results, and rooming. Helping place tickets with help desk as needed for troubleshooting/access issues. Provided clindoc support to clinical staff (nurses, providers, cna’s, and unit clerk) assisting with admissions/discharging, documenting, assessments, working the brain, adding orders, enter/edit results, and rooming. Helping place tickets with help desk as needed for troubleshooting/access issues.
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Prisma Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR Conversion Support
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Feb 2022 - Feb 2022
Provided ambulatory clinical support for PACE adult daycare program. Helping with notes, orders, registration, referrals, and placing tickets as needed with help desk for any login/access/troubleshooting issues. Provided ambulatory clinical support for PACE adult daycare program. Helping with notes, orders, registration, referrals, and placing tickets as needed with help desk for any login/access/troubleshooting issues.
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OhioHealth
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR ATE Support
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Jan 2022 - Jan 2022
Provide provider/MA support. Helping staff chart review, enter/edit results, rooming patients, documenting in flowsheets, creating notes, referrals, setting up workqueues and placing tickets with the helpdesk as needed. Helping physicians create orders, smart sets, surgical cases, notes in note writer, set up dragon, assist with in-basket messages/staff messages as well as place tickets needed for any login/e-prescribing issues. Provide provider/MA support. Helping staff chart review, enter/edit results, rooming patients, documenting in flowsheets, creating notes, referrals, setting up workqueues and placing tickets with the helpdesk as needed. Helping physicians create orders, smart sets, surgical cases, notes in note writer, set up dragon, assist with in-basket messages/staff messages as well as place tickets needed for any login/e-prescribing issues.
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Bon Secours Mercy Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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ATE EMR Support
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Oct 2021 - Oct 2021
Provide cadence ATE support to front desk staff. Helping with checking patients in/out, completing full registration, balancing cash drawer, scheduling follow-up appointments, printing AVS, marking patients for merge, creating telephone encounters, working the in-basket, and placing tickets as needed with the help desk for any login/access or troubleshooting issues. Provide cadence ATE support to front desk staff. Helping with checking patients in/out, completing full registration, balancing cash drawer, scheduling follow-up appointments, printing AVS, marking patients for merge, creating telephone encounters, working the in-basket, and placing tickets as needed with the help desk for any login/access or troubleshooting issues.
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Providence
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Hospitals and Health Care
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700 & Above Employee
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EMR Trainer
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Sep 2021 - Oct 2021
Provided ATE Epic Cadence & Ambulatory Support Provided ATE Epic Cadence & Ambulatory Support
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Houston Methodist
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR consultant
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Aug 2021 - Sep 2021
Provided ATE ambulatory Provider support for family practice office. Helped physician place orders, create smart texts/phrases/links, set up Haiku/Cantu/Dragon, and create notes, work in note-writer. Pull results/labs/information into note using dot phrases. Placing tickets with help desk as needed for access/login issues. Provided ATE ambulatory Provider support for family practice office. Helped physician place orders, create smart texts/phrases/links, set up Haiku/Cantu/Dragon, and create notes, work in note-writer. Pull results/labs/information into note using dot phrases. Placing tickets with help desk as needed for access/login issues.
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OhioHealth
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR Consultant
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Jul 2021 - Jul 2021
Provided cadence and clinical ambulatory ATE support Provided cadence and clinical ambulatory ATE support
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Houston Methodist
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR consultant
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Jun 2021 - Jun 2021
Provided professional billing and cadence ATE support. Provided professional billing and cadence ATE support.
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Providence
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Hospitals and Health Care
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700 & Above Employee
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EMR consultant
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May 2021 - Jun 2021
Provided cadence and clinical ambulatory ATE support. Provided cadence and clinical ambulatory ATE support.
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Bon Secours
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR ATE Consultant
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Mar 2021 - Mar 2021
Provided Cadence ATE support Provided Cadence ATE support
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Advocate Aurora Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR Educator/Activation Consultant
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Dec 2020 - Dec 2020
Provided ASAP/Beaker Support to end users. Assisting with creating lab orders, rainbow draws, communicated through Epic Chat, label printers, and placed tickets with help desk as needed to troubleshoot access/login issues. Provided ASAP/Beaker Support to end users. Assisting with creating lab orders, rainbow draws, communicated through Epic Chat, label printers, and placed tickets with help desk as needed to troubleshoot access/login issues.
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Medasource
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United States
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Hospitals and Health Care
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400 - 500 Employee
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Epic CareConnect ATE Consultant
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Nov 2020 - Nov 2020
Provide cadence ATE support to front desk staff. Helping with checking patients in/out, completing full registration, balancing cash drawer, scheduling follow-up appointments, printing AVS, merging patients, creating telephone encounters and placing tickets as needed with the help desk for any login/access or troubleshooting issues. Provide cadence ATE support to front desk staff. Helping with checking patients in/out, completing full registration, balancing cash drawer, scheduling follow-up appointments, printing AVS, merging patients, creating telephone encounters and placing tickets as needed with the help desk for any login/access or troubleshooting issues.
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Infirmary Health
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United States
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Hospitals and Health Care
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200 - 300 Employee
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EMR ATE Activation Consultant
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Oct 2020 - Oct 2020
ADT prelude and bed placement. Assist nurses and surg techs and front end staff. Helping with admission and discharge, printing labels, placing tickets with help desk for troubleshooting printers and scanners and access issues as needed. ADT prelude and bed placement. Assist nurses and surg techs and front end staff. Helping with admission and discharge, printing labels, placing tickets with help desk for troubleshooting printers and scanners and access issues as needed.
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Bon Secours
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United States
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Hospitals and Health Care
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700 & Above Employee
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Epic ATE Activation Consultant
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Sep 2020 - Sep 2020
Assist front end staff with ATE support. Assist front desk staff with checking patients in/out, completing full registration (demographics, guarantor accounts, adding commercial and VA insurance, cash drawer, consent/HIPAA forms and adding proxy if needed for my chart sign up). Assisted Nursing staff with customization of DAR and reports and assisting with referrals and work queues. Placing tickets for trouble shooting printers/zebra printers/login issues as needed. Assist front end staff with ATE support. Assist front desk staff with checking patients in/out, completing full registration (demographics, guarantor accounts, adding commercial and VA insurance, cash drawer, consent/HIPAA forms and adding proxy if needed for my chart sign up). Assisted Nursing staff with customization of DAR and reports and assisting with referrals and work queues. Placing tickets for trouble shooting printers/zebra printers/login issues as needed.
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OhioHealth
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United States
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Hospitals and Health Care
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700 & Above Employee
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Epic CareConnect Super User
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Feb 2020 - Mar 2020
Assisted front end staff and MA's with setting up DAR, scheduling walk-in appointments, changing EOD status, completing full registration, adding insurance & selecting appropriate guarantor accounts, placing orders, EKG's, labs, and creating tickets to troubleshoot any login/printer/computer issues as needed with IT helpdesk.
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Epic CareConnect Super User
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Jan 2020 - Jan 2020
Provided ATE support to Front Desk staff. Assisted with setting up DAR, and completing full registration. Checking in/out patients, and printing AVS. Placing tickets with help desk as needed for troubleshooting printers/login/access issues.
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Hartford HealthCare
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR Consultant
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Sep 2019 - Sep 2019
Provided ATE support to clinicians on psychology unit. Assisted with writing notes, episodes of care, telephone encounters, evaluation time, schedules, LOS, charge capture, treatment plan, personalize toolbar, signing encounters and creating addendums as needed. Having end users place help desk tickets as needed for troubleshooting login/access or technical issues. Provided ATE support to clinicians on psychology unit. Assisted with writing notes, episodes of care, telephone encounters, evaluation time, schedules, LOS, charge capture, treatment plan, personalize toolbar, signing encounters and creating addendums as needed. Having end users place help desk tickets as needed for troubleshooting login/access or technical issues.
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NYC Health + Hospitals
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR Consultant
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Aug 2019 - Aug 2019
Provided ATE Support to front end staff, assisting with completing full registration. Helping end users complete TPL and W/C guarantors and entering all information to ensure proper billing. Creating HAR accounts, scheduling/cancelling appointments. Calling in tickets to Helpdesk as needed for troubleshooting logins and printer issues. Provided ATE Support to front end staff, assisting with completing full registration. Helping end users complete TPL and W/C guarantors and entering all information to ensure proper billing. Creating HAR accounts, scheduling/cancelling appointments. Calling in tickets to Helpdesk as needed for troubleshooting logins and printer issues.
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OhioHealth
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United States
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Hospitals and Health Care
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700 & Above Employee
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Epic CareConnect Super User
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Jun 2019 - Jun 2019
Provided ATE support to Front Desk staff. Assisted with setting up DAR, editing provider template, and completing full registration. Checking in/out patients, completing follow-up appointments and printing AVS. Editing referrals, setting up referral work queue. Placing tickets with help desk as needed for troubleshooting printers/login/access issues. Provided ATE support to Front Desk staff. Assisted with setting up DAR, editing provider template, and completing full registration. Checking in/out patients, completing follow-up appointments and printing AVS. Editing referrals, setting up referral work queue. Placing tickets with help desk as needed for troubleshooting printers/login/access issues.
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Medasource
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United States
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Hospitals and Health Care
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400 - 500 Employee
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Epic CareConnect Super User
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May 2019 - May 2019
Provided ATE support to Front Desk and MA's. Assisted with completing full registration and checking out patients, completing follow-up appointment and printing AVS. Setting up EKG in CareConnect, completing personal/family medical history, reconciliation of meds, SOGI and placing tickets with help desk as needed for troubleshooting printers/login/access issues.
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Epic CareConnect Super User
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Apr 2019 - Apr 2019
Provided ATE support to MA's. Helping room patients, set up and complete EKG, checking inbasket messages, completing telephone encounters and refill requests. Placing tickets through helpdesk as needed to troubleshoot technical issues with any login/access/printers.
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Epic CareConnect Super User
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Apr 2019 - Apr 2019
Provided ATE support to MA's and Front Desk staff. Assisted with completing full registration and checking out patients, completing follow-up appointment and printing AVS. Setting up EKG in CareConnect, completing personal/family medical history, reconciliation of meds, SOGI and placing tickets with help desk as needed for troubleshooting printers/login/access issues.
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Epic CareConnect Super User
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Mar 2019 - Mar 2019
Provided ATE support to Providers/Nurses. Assisted with placing inpatient orders, notes, meds, plan & wrap up, discharging, letters school/work excuse, and setting up patient lists. Placing tickets with help desk as needed for access/login/printer issues.
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Epic CareConnect Super User
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Feb 2019 - Feb 2019
Provided front end ATE support. Assisted with completing registration in check-in, adding in insurance, guarantor accounts, scanning documents and scheduling follow up appointments in check-out. Placing tickets with help desk as needed to troubleshoot technical issues and login/access issues.
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OhioHealth
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United States
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Hospitals and Health Care
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700 & Above Employee
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Epic EMR Support
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Jan 2019 - Jan 2019
Assisted front end staff with scheduling appointments, completing full registration, adding insurance & selecting appropriate guarantor accounts. Placed tickets to troubleshoot any login/printer/computer issues as needed with IT helpdesk. Assisted front end staff with scheduling appointments, completing full registration, adding insurance & selecting appropriate guarantor accounts. Placed tickets to troubleshoot any login/printer/computer issues as needed with IT helpdesk.
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Advocate Aurora Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR Consultant
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Nov 2018 - Dec 2018
Managed ATE support to front end staff. Assisted with scheduling walk-in/clinical/x-ray appointments, completing full registration, adding insurance & selecting appropriate guarantor accounts. Placed tickets for login/printer/computer issues as needed with IT helpdesk. Managed ATE support to front end staff. Assisted with scheduling walk-in/clinical/x-ray appointments, completing full registration, adding insurance & selecting appropriate guarantor accounts. Placed tickets for login/printer/computer issues as needed with IT helpdesk.
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OhioHealth
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR Super User
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Oct 2018 - Oct 2018
Provided ATE support to front end staff with completing full registration, selecting appropriate guarantor types & insurance type, scheduling appointments, and placing tickets with the help desk for troubleshooting printers/computers/login issues as needed. Provided ATE support to front end staff with completing full registration, selecting appropriate guarantor types & insurance type, scheduling appointments, and placing tickets with the help desk for troubleshooting printers/computers/login issues as needed.
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Hendricks Regional Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Epic ATE Consultant
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Sep 2018 - Sep 2018
Provided ATE support to front end staff with scheduling from referrals, setting up DAR, finding ICD 9/10 codes & physician notes for follow-up information. Cancelling and rescheduling appointments, as well as completing full registration and placing tickets with the help desk for troubleshooting printers/computers/login issues as needed. Provided ATE support to front end staff with scheduling from referrals, setting up DAR, finding ICD 9/10 codes & physician notes for follow-up information. Cancelling and rescheduling appointments, as well as completing full registration and placing tickets with the help desk for troubleshooting printers/computers/login issues as needed.
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OhioHealth
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United States
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Hospitals and Health Care
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700 & Above Employee
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Epic CareConnect Super User
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Jul 2018 - Aug 2018
Provided ATE support to front end staff with referral work queue setup, scheduling from referrals, transcribing referrals, setting up DAR, finding ICD 9/10 codes & physician notes for follow-up information. Cancelling and rescheduling appointments, as well as completing full registration and placing tickets with the help desk for troubleshooting printers/computers/login issues as needed.
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Epic CareConnect Super User
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Jun 2018 - Jul 2018
Provided ATE support to front end staff, assisting with checking patients in, verifying all demographic information & insurances on file, collecting copays & balancing cash drawer. Placing help desk tickets to fix access issues to right fax/solarity and any complications within Epic Systems and/or printers to ensure a smooth Go-Live experience.
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OhioHealth
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United States
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Hospitals and Health Care
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700 & Above Employee
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Epic CareConnect Super User
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Jan 2018 - Mar 2018
Elbow support to front end staff. Assisting with checking patients in and completing full registration. Adding in new insurance, assisting with refill requests & telephone encounters. Placing help desk tickets to fix access issues and complications with Epic version 2017 Go-Live. Elbow support to front end staff. Assisting with checking patients in and completing full registration. Adding in new insurance, assisting with refill requests & telephone encounters. Placing help desk tickets to fix access issues and complications with Epic version 2017 Go-Live.
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OSU Patient Scheduling Center
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Columbus, OH
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Patient Access Coordinator I
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Jul 2016 - Dec 2017
Scheduling clinical appointments for Sports Medicine, Hand Orthopaedics, General/Trauma Orthopaedics, Spine Center, and Podiatry for Ohio State University - OSU, using EPIC/IHIS systems. I schedule various visit types (return, new, omt, medicaid, post-op, ect) to ensure the appropriate slot is used on the Physician/Nurse/PA template. Use questionnaire for scheduling New Patients to ensure the correct physician specialty is selected as an appropriate provider based off the patients injury/reason of visit. Complete full registration for New Patients, adding in demographics & interpreter need with language (if needed), marital status, patient considerations, employment status, insurance, emergency contact(s), primary care provider, and pharmacy preference. Verifying all demographic information for return patients and making sure insurance on file is current and update if needed. Show less
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Hartford HealthCare
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR Consultant
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Aug 2016 - Sep 2016
Training clinical staff with scheduling and pre-registration assistance using Epic Systems. Placing tickets and using the Help Desk as needed for trouble shooting and technical issues. Training clinical staff with scheduling and pre-registration assistance using Epic Systems. Placing tickets and using the Help Desk as needed for trouble shooting and technical issues.
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OSU James Cancer Hospital
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Columbus, OH
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Patient Care Associate
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Aug 2014 - Jul 2016
Using Epic Systems to chart using flowsheets for vitals, daily cares (baths, bed changes, feeding assistance, ect), hourly rounding, meals, and intake/output. Using Epic Systems to chart using flowsheets for vitals, daily cares (baths, bed changes, feeding assistance, ect), hourly rounding, meals, and intake/output.
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Newton Wellesley Hospital
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Boston, MA
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EMR Consultant
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May 2016 - Jun 2016
Supported staff with scheduling and registering new and return patients for single and recurring appointments, assisted with adding insurances, making guarantor accounts, and creating proper coverage. Utilizing the help desk as needed for login and technical troubleshooting problems. Supported staff with scheduling and registering new and return patients for single and recurring appointments, assisted with adding insurances, making guarantor accounts, and creating proper coverage. Utilizing the help desk as needed for login and technical troubleshooting problems.
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Anderson Cancer CTR
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Houston, Texas Area
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EMR Consultant
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Feb 2016 - Mar 2016
Go Live support for front end desk staff scheduling and registering patients. Helped with any questions and/or concerns with choosing the correct insurance, guarantor acct, and scheduling return single and recurring appointments. Using help desk as needed to place tickets and troubleshoot technical problems. Go Live support for front end desk staff scheduling and registering patients. Helped with any questions and/or concerns with choosing the correct insurance, guarantor acct, and scheduling return single and recurring appointments. Using help desk as needed to place tickets and troubleshoot technical problems.
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Cleveland Clinic
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR Consultant
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Aug 2015 - Aug 2015
Assist clinical staff with scheduling and registering patients using Epic Systems, and utilizing tickets and Help Desk for trouble shooting and fixing technical issues. Assist clinical staff with scheduling and registering patients using Epic Systems, and utilizing tickets and Help Desk for trouble shooting and fixing technical issues.
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Cleveland Clinic
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United States
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Hospitals and Health Care
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700 & Above Employee
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EMR Consultant
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Mar 2015 - Apr 2015
At the Cleveland Clinic I provided support to the Respiratory Therapist/Medical Asssitants, Nurses, Physicians and front desk staff, assisted with flowsheet data entering, and troubleshooting. Documented any complaints to ensure revisions were made if needed with any system errors to ensure successful Go-Live. At the Cleveland Clinic I provided support to the Respiratory Therapist/Medical Asssitants, Nurses, Physicians and front desk staff, assisted with flowsheet data entering, and troubleshooting. Documented any complaints to ensure revisions were made if needed with any system errors to ensure successful Go-Live.
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EMR Consultant
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Jun 2014 - Jul 2014
Elbow Support to front end staff with scheduling and registering new and return patients. Assisted with questions and concerns with adding insurances, canceling appointments, telephone encounters, routing messages to appropriate pools/personnel. Using HelpDesk as needed for any troubleshooting or technical issues. Elbow Support to front end staff with scheduling and registering new and return patients. Assisted with questions and concerns with adding insurances, canceling appointments, telephone encounters, routing messages to appropriate pools/personnel. Using HelpDesk as needed for any troubleshooting or technical issues.
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University of Arizona Medical Center
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Tucson, Arizona Area
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EMR Consultant
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Nov 2013 - Dec 2013
Assist front desk clinical staff at the medical center with pre-registration and scheduling. Placing tickets and using Help Desk as needed for trouble shooting technical issues. Assist front desk clinical staff at the medical center with pre-registration and scheduling. Placing tickets and using Help Desk as needed for trouble shooting technical issues.
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Novant Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Epic Go-Live Consultant/CPOE Support
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Sep 2013 - Oct 2013
Assist Physicians, Nurses, and Case Managers with Clindoc using flowsheets for charting daily workflow. Assist Physicians, Nurses, and Case Managers with Clindoc using flowsheets for charting daily workflow.
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Giant Eagle, Inc.
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United States
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Retail Groceries
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700 & Above Employee
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Pharmacy Technician
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Oct 2011 - Aug 2013
Type/Fill prescriptions, checking drug names/types, route, quantities, dosages, frequency, and accuracy of prescriptions. Type/Fill prescriptions, checking drug names/types, route, quantities, dosages, frequency, and accuracy of prescriptions.
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Education
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columbus state community college
AA in progress, Associate of Arts