EMR Coordinator eClinicalWorks

• 2018 - Present

Administrative Assistant II / Surgery Scheduler

• Jul 2013 - Mar 2023

Medical Assistant

• Jul 2013 - 2016

-Ability to proficiently manage front desk office responsibilities, including appointment setting, medical insurance, collecting of patient’s payments, insurance verification, and filing patient’s medical records -Ability to Manage surgical scheduling for a surgeon including prior authorization and worker’s compensation. -Strong interpersonal communication skills; effectively resolves patient complaints to satisfactory resolution with high levels of compassion -Ability to thrive in a fast-paced, high-volume team environment -Flexibility in managing changing tasks, roles, and job functions -Working knowledge of medical terminologies with a key focus on orthopedic terminology and procedures -Proficient in handling multiple forms of Bureau of Workers Compensation in additional to Family and Medical Leave Act forms -Prepare patients for examination and treatments, administer injections and apply dressings

STNA

• Apr 2008 - Jul 2013

-Knowledge of nursing process and practice -Complete of an appropriate clinical rotation including patient care activities, including ambulating, transferring, bathing and grooming -Use a wide variety of technical equipment to meet patient needs and prescribed medical therapies -Monitor patients Vital signs -Develop relationships with patients and provide companionship and emotional support -Specialized in caring for patients with Alzheimer’s, dementia, Parkinson’s and Lewy Body Disease