Alixa Portillo Duarte

Customer Service Specialist at Santa Margherita USA
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Contact Information
us****@****om
(386) 825-5501
Location
Miami, Florida, United States, US

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Experience

    • United States
    • Beverage Manufacturing
    • 1 - 100 Employee
    • Customer Service Specialist
      • Apr 2019 - Present

      United States

    • South America Sales Associate
      • Jun 2018 - Nov 2018

      Summerville - South Carolina Provide excellent customer service that ensures ongoing sales and high levels of customer satisfaction. Determine costumer needs and recommend the right product to solve their problem and support to engineering department.

    • Operations Manager/Corporative assistant
      • 2017 - 2018

      Miami/Fort Lauderdale y alrededores, Estados Unidos Create and update records customer database, have control of accounts payable, cost cutting collaborations, and maintaining inventory. Providing top quality service to the organization clients by answering their inquiries in multiple departments. Establish a working relationship with cross functional teams in support of customer needs managing labor and reviewing financial reports.

    • Clients service and Sales associate
      • 2015 - 2016

      Miami/Fort Lauderdale y alrededores, Estados Unidos Entering data into eBay and Amazon system, create products profile, cost analysis and market competition, Inventory and update information.

    • Cost Anayst Engineer
      • 2014 - 2015

      Venezuela Developing standard costs, determining product costs, creating a budget, and analyzing differences in company costs and standard costs. Reports on inventory valuation, and various other costs. Provides productivity analysis.

    • Metal structures Project Manager
      • 2013 - 2014

      Zona industrial , municipio San Francisco, frente a parmalat, calle 151 cruce73 Oversee implementation of design for assembly and construction of metal structures (Mc.Dos, Silos and Extruders).Read blueprints and schematics, building codes, and relevant laws to ensure the project is in compliance with building standards and regulations. Monitoring quality of work performed, and ensuring tasks are completed within budgetary and time restrictions. Provide OSHA meetings to employers.

    • Manager Operations
      • 2012 - 2013

      Venezuela Oversee production and ensuring outlines operations to be done efficiently, strategies plan, developed safety programs that decrease incidents in the project. Implementation of all procedures as mandated by local government. Reviewed and update the manuals on pre-departure orientation.

    • Administrative Service Manager
      • 2011 - 2013

      Venezuela Coordinate the services offered to clients, supervise the fullfiment of the tasks. Maintain facilities, plan budgets and allocate supplies, keep records. Provide quality costumer support. Estimate and payroll payments.

Education

  • Rafael Maria Baralt National Experimental University
    U.S Degree of Bachelor of science in Mechanical Engineering in Engineering, General Evaluation of International Credentials - A2Z evaluations, LLC
    2005 - 2011
  • College of Charleston
    English Proficiency
  • Miami Dade College
    English intermediate, Level II, III, IX and X

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