Aaron Little
C-Store IT Manager at Cary Oil Company, Inc.- Claim this Profile
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Bio
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Experience
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C-Store IT Manager
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Oct 2015 - Present
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Kangaroo Express, an operating trade name of The Pantry, Inc.
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United States
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Retail
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700 & Above Employee
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PC Support
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Sep 2009 - Oct 2015
• Work with clients (end users) to recognize issues and resolve them in a timely manner. • Managed the workflow for five to six members of our PC Support team • Creating and assigning work tickets and ensuring work was being followed up on. • Work with other departments to resolve issues as they arise. • Assist with testing of new Windows patches, testing of new fixes to be applied to PCs. • Developed plans for testing new solutions to be provided to internal employee PCs. • Asist with various mobile devices to include IOS and Android support • Deploy computers based on pre-defined images • Report on issues based on ticketing system to help determine possible patterns. Show less
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Education
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Indiana Wesleyan University
Bachelor of Business Administration (BBA), Business Administration and Management, General -
Sandhills Community College
Associate of Arts and Sciences (A.A.S.), Computer Engineering Technologies/Technicians