Alissa Fudge
Inside Sales Specialist at The Home Depot Pro- Claim this Profile
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Topline Score
Bio
Credentials
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Human Resources Foundations
LinkedInMay, 2021- Oct, 2024 -
Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)
LinkedInMay, 2021- Oct, 2024 -
Leading with Emotional Intelligence
LinkedInMay, 2021- Oct, 2024
Experience
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The Home Depot Pro
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100 - 200 Employee
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Inside Sales Specialist
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Oct 2019 - Present
• Assume responsibilities pertinent to customer accounts management with a focus on building long-term relationships with high-profile clients to drive up-selling and cross-selling activities. • Achieve optimum level of customer satisfaction by processing orders and resolving client concerns in a timely manner. • Provide active assistance to clients in fulfilling large-scale projects within a defined timeframe and budgetary constraints. • Meet and exceed long-term sales targets by utilizing effective sales management skills. Show less
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Home Depot/Your Other Warehouse
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Retail
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700 & Above Employee
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Customer Order Specialist
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Apr 2017 - Oct 2019
• Complimented for upholding company core values, uplifting service standards, and earning 88 home depot awards. • Strategically maximized workflow productivity and minimized errors to an optimal level as a Pro-Desk personnel. • Leveraged frequent training sessions to upskill Pro-desk Associates on performing respective workflow tasks. • Demonstrate strong administrative competence in maintaining inventory levels, handling customer invoices, balancing variances, and setting budgets for customer projects. • Enforce end-to-end compliance controls of all designated work process with stated policies and procedures to eliminate all inconsistencies and redundancies. • Improve the effectiveness of communication and collaborations with vendors to ensure seamless execution of all operations on time. Show less
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Education
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Nova Southeastern University
Master's degree, Human Resources Management/Personnel Administration, General