Alissa Cross

Chief of Case Management and Youth Services at Partnership for Strong Families
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Contact Information
us****@****om
(386) 825-5501
Location
Longwood, Florida, United States, US

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Bio

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Credentials

  • Certified Public Manager
    Florida State University
    Jun, 2011
    - Oct, 2024

Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Chief of Case Management and Youth Services
      • Sep 2022 - Present
    • United States
    • Government Administration
    • 700 & Above Employee
    • Quality Office Special Review Manager
      • Nov 2019 - Sep 2022

      Lead a team of highly skilled reviewers who conduct time sensitive case reviews. Develop review tools and guides that align with federal and state policy. Co-lead state efforts with the federal Child and Family Services Review (CFSR).

    • Chief of CBC/ME contract management
      • Mar 2017 - Nov 2019

      Conducted qualitative system of care contract monitoring using data analysis, stakeholder interviews, and evaluation of systemic factors.

    • Child Welfare Safety Practice Manager
      • Jul 2015 - Mar 2017

      Implemented federal and state child welfare legislation and provide technical assistance throughout the processOversaw multiple cross-system initiatives that require collaboration between multiple partiesOversaw team of policy specialists spanning the entire child welfare system of care to ensure policies developed within each specialty are within the scope and intent of the law and are aligned throughout the system of care. This included the Child Abuse Prevention Specialist who was responsible for multiple large child welfare grants (CB CAP, PSSF, CJA) Show less

    • Florida Abuse Hotline Policy Specialist
      • Sep 2014 - Jul 2015

      Provided technical assistance when needed on application of statue, administrative rule and policy

    • Program Administrator
      • Sep 2011 - Sep 2014

      Provided leadership and oversight for multiple counties in the Northwest Region investigations unitsEnsured that investigators and supervisors adhered to policy guidelines and serviced the children and families to protect children from abuse and neglect and support families as they increase their protective capacitiesCompleted several qualitative reviews to ensure that families were receiving quality assessmentsCreated partnerships with local agencies including Children's Home Society, Gulf Coast Children's Advocacy Center, Bay County Schools and the Early Learning Coalition Show less

    • Child Protective Investigator Supervisor
      • Oct 2007 - Sep 2011

      Supervised a unit of professionals conducting child protective investigations regarding allegations of child abuse, neglect, abandonment and/or special conditionsReviewed 100% of assigned investigations to determine investigator's compliance with policy and ensure quality investigative outcome;Provided leadership and coaching to staff members on the team;Established and maintained cooperative working relationships with organizations and other agencies involved with child protective investigations such as community-based providers, Children's Legal Services, law enforcement, medical personnel, schools, and other community/agency resources; Show less

    • Child Protective Investigator
      • Jul 2002 - Oct 2007

      Conducted investigations regarding allegations of abuse, neglect, abandonment and/or special conditions for children;

Education

  • Florida State University
    Bachelor's degree, Social Work
    2000 - 2002

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