Experience

CRIFVision-net

• Ireland
• Information Services
• 1 - 100 Employee

• Customer Account Manager

  • Jun 2019 - Present

  CRIFVision-Net is one of Ireland's leading providers of credit risk, KYC, and compliance data on businesses and individuals. Our cutting-edge suite of information services enable our clients make faster, more informed and better decisions in the areas of AML, credit assessment, customer pre-screening, digital on-boarding, risk management, customer profiling, data enrichment, and anti-fraud.Tasks include the whole customer journey and comprise of credit control, customer renewals, billing and various admin and reporting dutiesProgressive development due to consistently hitting team and individual revenue and KPI targetsConsultative sales, working with clients to understand their needs and offer the best solutionStrategic planning as part of the CAM and Marketing Team, brainstorming to implement clear and effective tactics to achieve CRIFVision-net’s commercial objectives in the Irish marketManagement of a portfolio of key corporate accounts across banking, utilities, legal practices, accountancy, and public sectorActively prospecting, making contact with key decision makers and delivering presentations or training on new products as neededProof reading for all marketing material due to my attention to detailAdept at managing relationships, building a rapport, gaining trust, and maintaining accounts in a competitive marketTender management, overseeing proposals and contract preparationContinually adding value to the client experience through regular engagement and being responsive to their needsLiaising with other departments on a daily basis, such as IT, to ensure customer needs are metUsing our own in-house CRM system to check and update customer details and add support notesCompleted training during implementation of SAP for billing and use of this system on a daily basis for customer account managementWorking with the marketing team to arrange beneficial campaigns and mailshots as well as then following up with email replies and making calls



Kingspan Group

• Ireland
• Wholesale Building Materials
• 500 - 600 Employee

• Commercial Account Manager

  • Aug 2013 - Jun 2019

  Kingspan Environmental is a division of Kingspan Group PLC that offers affordable environmental solutions for off-mains drainage, rainwater harvesting systems and fuel storage with telemetry to meet the needs of sustainable building projects. Kingspan Environmental is a division of Kingspan Group PLC that offers affordable environmental solutions for off-mains drainage, rainwater harvesting systems and fuel storage with telemetry to meet the needs of sustainable building projects.



Hays

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Accountancy and Finance Associate Recruitment Consultant

  • Mar 2013 - Jul 2013

  Specialising in temporary accountancy and finance recruitment for the interim market across Northern Ireland. Working with exceptional customers within the commercial sector, my primary focus was to partner with candidates and clients, using the depth and breadth of my expertise and market knowledge to ensure we made the unique match that makes individuals, companies and industries flourish.Functional expertise: Credit ControlAccounts AssistantAssistant AccountantPayrollAccounts PayableBookkeeperFinance AnalystHays is a market leading specialist recruitment company, operating in Northern Ireland since 1996. With local offices in Belfast, Derry and Portadown, Hays expert consultants provide specialist recruitment for jobs in Accountancy, Administration Banking, Building, Engineering, Facilities Management, Financial Services, HR, Insurance, IT, Legal, Property and Retail.



Corvus Recruitment

• Recruitment Consultant

  • Oct 2012 - Mar 2013



MRP

• United States
• Software Development
• 700 & Above Employee

• Account Executive

  • Oct 2010 - Oct 2012



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Team Leader

  • Oct 2009 - Oct 2010