Site Lead & VA Benefits Advisor

• Mar 2019 - Present

VA Benefits Advisor

• Nov 2017 - Mar 2019

Independent Team Leader - Designer

• Feb 2013 - Mar 2018

Direct Sales - Independent Designer Manage orders, sales, & delivery of merchandise to customers Participate in community events as a vendor Create & distribute professional sales materials, news letters, memos, advertisements on social media Present & demonstrate merchandise to audience of customers at home parties Describe party plan & offer enrollment with company to assist potential new consultants Direct Sales - Independent Designer Manage orders, sales, & delivery of merchandise to customers Participate in community events as a vendor Create & distribute professional sales materials, news letters, memos, advertisements on social media Present & demonstrate merchandise to audience of customers at home parties Describe party plan & offer enrollment with company to assist potential new consultants

Master VA Benefits Advisor

• Mar 2014 - Nov 2017

• Key point of contact for transitioning Service Members going through transition • Key point of contact for the management team of the Transition Assistance Program at McConnell AFB, KS • Providing high-quality instruction briefings of VA benefits related information to an average of 70 Service Members/dependents per month • Provide individual assistance sessions to an average of 40 Service Members & their families per month • Ensure enough participant materials are on-hand to facilitate briefings • Provide sign-in sheets to 100% of participants attending the VA Benefits events in order to collect throughput data & determine performance metrics • Enter event data into the web-based data collection tool & SharePoint within three business days after each event • Maintain & protect confidential information according to established security protocols • Facilitate Career Technical Training Track class for requesting individuals once per month • Provide VA benefits information & application assistance to requesting individuals • Provide assistance to Service Members & their dependents with navigating the Veterans Employment Center & eBenefits Web Portal • Maintain minimum Quality Assurance standards in the field • Maintain good standing on the O.T.E.I. project for all standardized curriculum modules • Exhibit positive relationships with all stakeholders • Demonstrate experience with facilitation of adult learning with guided discovery, & learner-centric education, involving the learners more actively during the learning process • Demonstrate facilitation skills making participants feel comfortable & valued; encourage participation; prevent & manage conflict; listen & observe • Conduct special Transition Assistance Program events for executive-level stakeholders • Act as an independent contributor in problem solving • Demonstrate critical & creative thinking • Conduct & facilitate outreach activities. See resume for additional duties. Show less

Committee Chairperson

• Aug 2009 - Aug 2016

I serve in multiple capacities within this organization. Whatever the Pack or Troop needs, I do my best to support them. I have experience facilitating & managing Fundraisers, group events, managing projects, planning detailed events, organizing location, food, entertainment, seating, sleeping arrangements, transportation, etc. I serve as a Merit Badge Counselor & Co-Treasurer for the Troop, committee member & mentor for scouts in both Troop & Pack. I serve in multiple capacities within this organization. Whatever the Pack or Troop needs, I do my best to support them. I have experience facilitating & managing Fundraisers, group events, managing projects, planning detailed events, organizing location, food, entertainment, seating, sleeping arrangements, transportation, etc. I serve as a Merit Badge Counselor & Co-Treasurer for the Troop, committee member & mentor for scouts in both Troop & Pack.

Care Consultant

• Dec 2013 - Jan 2015

• Maintain & protect confidential information according to established security protocols • Interview potential new clients & potential new hires, forward interview results to business owner & schedule initial visits for new clients & in person interviews for new hires • Handling incoming calls, properly routing calls, recording details of calls, relaying messages • Handling multiple calendars to schedule meetings & interviews for multiple key management personnel • Assist & facilitate process improvements & integration of new processes • Assist with & complete organization & project management in a variety of capacities Show less

Independent Home Consultant

• Nov 2013 - Nov 2014

Direct Sales - Independent Home Consultant Manage orders, sales, & delivery of merchandise to customers Create & distribute professional sales materials, news letters, memos, advertisements on social media Present & demonstrate merchandise to audience of customers at home parties Describe party plan & offer enrollment with company to assist potential new consultants Direct Sales - Independent Home Consultant Manage orders, sales, & delivery of merchandise to customers Create & distribute professional sales materials, news letters, memos, advertisements on social media Present & demonstrate merchandise to audience of customers at home parties Describe party plan & offer enrollment with company to assist potential new consultants

Cashier

• Jul 1991 - Jun 1992

Provide exemplary customer service to all guests Cash handling to include management of large sums of money, reconciliation of funds to match system records, managing cash drawers, making change, maintaining security of cash drawers & cash pick ups. Checking out groceries with an automated checking system with minimal discrepancies Return left behind items to their designated location in the store Provide exemplary customer service to all guests Cash handling to include management of large sums of money, reconciliation of funds to match system records, managing cash drawers, making change, maintaining security of cash drawers & cash pick ups. Checking out groceries with an automated checking system with minimal discrepancies Return left behind items to their designated location in the store