Risk Support Coordinator

• Feb 2023 - Present

Coordinator of Student Engagement, Conduct & Student Relations

• Oct 2022 - Feb 2023

One Stop Center Coordinator

• Aug 2021 - Oct 2022

Oversee general operations of the Acadiana Workforce Solutions One-Stop Centers in Lafayette and Vermillion parishes. Supervise staff functionally and perform human resource responsibilities; including approving timesheets, evaluations, disciplinary actions and leave request. Order supplies and monitor equipment inventory. Ensures appropriate staff coverage for all work activities. Improve customer service. Collaborate with other agencies and program partners. Monitor case compliance of… Show more Oversee general operations of the Acadiana Workforce Solutions One-Stop Centers in Lafayette and Vermillion parishes. Supervise staff functionally and perform human resource responsibilities; including approving timesheets, evaluations, disciplinary actions and leave request. Order supplies and monitor equipment inventory. Ensures appropriate staff coverage for all work activities. Improve customer service. Collaborate with other agencies and program partners. Monitor case compliance of the Federal WIOA grant participants.

Career Service Coordinator

• Mar 2020 - Aug 2021

Assist students in developing their professional skills such as setting career goals, resume writing, and interviewing. Collaborate with employers to find job opportunities for graduates. Recruit new employers to participate in job fairs and our advisory board. Acting President of the company Health and Wellness Committee.

Admissions Representative

• Apr 2019 - Mar 2020

Facilitate on-going communication with potential students. Schedule and execute enrollment interviews and informational presentations. Conduct campus tours. Attend recruitment events. Welcomed new students on their start date. Excelled at meeting individual enrollment goals and team goals.

Care Navigator/Admissions Coordinator

• Aug 2017 - Mar 2018

Conducted intake interviews with families or medical referral sources for patients in need of hospice services. Coordinated hospice admission by scheduling nurse assessment, ordering medical equipment and initial medications, obtaining medical history, documenting in electronic medical record. Assisted the Social Workers with routine home visits. Researched palliative care for the proposal of implementing a new palliative program within the agency. Conducted intake interviews with families or medical referral sources for patients in need of hospice services. Coordinated hospice admission by scheduling nurse assessment, ordering medical equipment and initial medications, obtaining medical history, documenting in electronic medical record. Assisted the Social Workers with routine home visits. Researched palliative care for the proposal of implementing a new palliative program within the agency.

Volunteer Coordinator, Mentor, Quality Committee Chairperson

• Apr 2015 - Jan 2017

Recruit, select, train, and supervise a group of twenty-eight volunteers to enhance quality patient care while establishing and negotiating patient and caregiver needs within broader framework of whole hospice team. Maintain volunteer and patient records through Home Care Home Based database and the overall volunteer program in accordance with federal Medicare guidelines and industry standard regulations and laws. Appointed as the agency mentor to 6 other Volunteer Coordinators state-wide. Recruit, select, train, and supervise a group of twenty-eight volunteers to enhance quality patient care while establishing and negotiating patient and caregiver needs within broader framework of whole hospice team. Maintain volunteer and patient records through Home Care Home Based database and the overall volunteer program in accordance with federal Medicare guidelines and industry standard regulations and laws. Appointed as the agency mentor to 6 other Volunteer Coordinators state-wide.

Service Coordinator

• Aug 2014 - Apr 2015

Provided emotional support, guidance, and resources to individuals and families battling cancer. Utilized the agency’s mobile unit to provide services to off-site customers throughout a ten-parish area. Conducted outreach at infusion centers. Effectively worked with support groups, art therapy, special events, medical doctors and nurses and social workers. Provided emotional support, guidance, and resources to individuals and families battling cancer. Utilized the agency’s mobile unit to provide services to off-site customers throughout a ten-parish area. Conducted outreach at infusion centers. Effectively worked with support groups, art therapy, special events, medical doctors and nurses and social workers.

Child Welfare Specialist

• Apr 1998 - Oct 2012

Case manager as part of the state’s team for foster and adoptive families. Role entailed dynamic and challenging approaches to interfacing with potential families from initial screening through in-home evaluations and reports to teaching effective parenting strategies. Regularly balanced twenty-five cases simultaneously and reported case planning progress to court system. All work done in accordance with state law and industry standard reporting and documentation. Case manager as part of the state’s team for foster and adoptive families. Role entailed dynamic and challenging approaches to interfacing with potential families from initial screening through in-home evaluations and reports to teaching effective parenting strategies. Regularly balanced twenty-five cases simultaneously and reported case planning progress to court system. All work done in accordance with state law and industry standard reporting and documentation.