Experience

Baillie Gifford

• United Kingdom
• Financial Services
• 700 & Above Employee

• Assistant Company Secretary, Partnership Secretarial & Governance Services

  • Apr 2021 - Present

• SMCR Certification Analyst

  • Apr 2020 - Mar 2021

• Support Analyst, SMCS

  • Aug 2019 - Mar 2020



The Royal Bank of Scotland

• Print Production Manager

  • Sep 2008 - Dec 2017

  • Project and production management of the Annual Report and Accounts suite of documents. Managing stakeholders, sourcing case studies and quality imagery from across the business. Managing the printing and distribution of all documents. Ensuring that project was delivered on time and within budget, and to the satisfaction of the Executive. Identifying and implementing budget savings aligned to the production and delivery phase, monitoring spend against budget. • Management of the team workflow. Plotting and prioritising workloads and supporting delivery of key projects ensuring that they were delivered on time and within budget, whilst maintaining a high quality and consistent service. • Assessing all incoming briefs to ensuring that requests were in-line with the internal strategic narrative and providing guidance on best practice in execution and delivery channel.• Engagement and effective management of external agencies and the development of a flexible model to include a robust pool of external suppliers. Ensuring that all projects placed with suppliers were briefed to a high standard and monitored throughout to ensure best practice and value for money.• Working with enlarged team to support the delivery of the bank’s strategic priorities, ensuring that the communications we produced were on-message, on-brand and aligned to the overall priorities.• Ensuring supplier pool was fit-for-purpose and risk compliant. Working with suppliers to ensure that they were aware of our Team operating model and their risk management obligations.• Delivery of design and print solutions which supported the Communications Services Customer Proposition.• Working with our clients to produce creative solutions for communications aligned to the Group’s strategic vision. Delivering customer satisfaction in the production of design and print.• Working with the team to ensure Design and Print Studio model was flexible, incorporating external suppliers to compliment delivery.

• Group Publications Manager

  • Feb 2001 - Sep 2008

  • Project and production management of the Annual Report and Accounts suite of documents, including the production of an HTML microsite as well as Braille and audio versions. Ensuring that project is delivered on time and within budget, and to the satisfaction of the Executive. Monitoring spend against budget.• Managing the design, development, collation of content and production of the Group History Brochure in conjunction with Group Archives. Liaising with internal stakeholders and external design suppliers. • Project managing the production of the Group e-Christmas card. Liaising with external design agencies and suppliers on design and functionality as well as with internal technical teams to ensure that the correct checks/testing has been carried out prior to go-live.• Working with the Brand Manager on various ad hoc branding projects, which included: working with creative agency to provide required advertising for the Edinburgh Festival and The Royal Military Tattoo, working with Group Pensions to develop a brochure for RBS Care Homes.• Updating and on-going maintenance of the Group-wide image library. • Handling enquiries and resolving issues relating to Group branding.• Responding to web enquiries generated by rbs.co.uk, directing them to relevant areas of the Bank.

• Assistant Manager, Communications Strategy

  • May 1998 - Feb 2001

• Community Programme Assistant

  • Sep 1994 - May 1998

• Administration Assistant, Group Corporate Communications

  • Aug 1990 - Sep 1994