Experience

Bupa Agedcare Group Limited

• Australia
• Medical Practices
• 1 - 100 Employee

• Acting National Business Administration Services Manager

  • Jan 2023 - Present



Bupa Aged Care Australia

• Agreements& supplement Recovery Consultant

  • Oct 2020 - Jan 2023

  Providing expert legislation and fees & charges knowledge across our network of homes. Advice, training and support to finance teams, administration staff, General Manager and clients to help navigate the complexity of aged care cost. Managing online claiming via Proda and internal B2G Epicor software. Working with all our stakeholders to improve operation processes and streamline productivity & compliance. Providing expert legislation and fees & charges knowledge across our network of homes. Advice, training and support to finance teams, administration staff, General Manager and clients to help navigate the complexity of aged care cost. Managing online claiming via Proda and internal B2G Epicor software. Working with all our stakeholders to improve operation processes and streamline productivity & compliance.



Bupa

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Resident Placement Manager

  • Apr 2020 - Oct 2020

  I am excited to have joined Bupa Aged Care team in South Australia. With 5 locations in the Adelaide metropolitan area, we are well placed to provide a variety of accommodation options and services when they are needed. Alongside the dedicated home Managers, we assist clients and their families as they transition from home or hospital into the supported residential environment. With extensive knowledge of aged care cost and systems clients will benefit from the information available in the early stages of enquiry.



Salvation Army Linsell Lodge aged care facility

• Finance Officer, Admissions

  • Aug 2012 - Mar 2020

  working with multiple software programs including Trimicro, Epicor, Finance One. Medicare, Nera, E-tools. Dealing daily with residents in this front line position. Along with AP & AR processing, Resident Agreements, Trust account, petty cash. Budgets. My Aged Care Portal, waitlist management. Medicare and ACFI reconciliation Bond/RAD Register & DAP/ DAC prudential. In a JobShare role. working with multiple software programs including Trimicro, Epicor, Finance One. Medicare, Nera, E-tools. Dealing daily with residents in this front line position. Along with AP & AR processing, Resident Agreements, Trust account, petty cash. Budgets. My Aged Care Portal, waitlist management. Medicare and ACFI reconciliation Bond/RAD Register & DAP/ DAC prudential. In a JobShare role.



Linsell Lodge Aged Care

• Front Desk Receptionist

  • Dec 2010 - Aug 2012

  All round office support. Family liaison and admission enquiries. Roster allocation, HR and resident file management. All round office support. Family liaison and admission enquiries. Roster allocation, HR and resident file management.



Bearsterns banking

• Corporate Travel Consultant

  • Nov 2006 - Jan 2008



westwood

• Netherlands
• Events Services

• out of hours Travel consultant

  • Oct 2004 - Sep 2006



Hillgate Travel

• United Kingdom
• Travel Arrangements

• Travel consultant VIP desk

  • Sep 1999 - Aug 2004



Carson Wagonlit Travel

• Canada
• Hospitality

• Business Travel Consultant

  • Dec 1997 - May 1999

  Worked in the call centre located near Victoria Station on the General Electric account and NBC news. Worked in the call centre located near Victoria Station on the General Electric account and NBC news.