Experience

The Meriden Hospital

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Administration Lead /Medical Secretary

  • Nov 2016 - 7 years 2 months

  National Office Coventry



BMI Healthare

• Medical secretary

  • May 2016 - 7 years 8 months

  Coventry



Education and Skills Funding Agency

• United Kingdom
• Government Administration
• 500 - 600 Employee

• Funding Systems Advisor

  • Jan 2012 - 12 years

  National Office Coventry Drafting of papers, and responses to the Minister. Coordination of project. Analysis of provider trends.



Apprenticeships

• Staffing and Recruiting
• 1 - 100 Employee

• Apprenticeship Co-ordinator (South)

  • Jan 2008 - Jan 2012

  Coventry • Responsible for the day to day running of vacancies on the Apprenticeship website for the South - screening and quality checking submitted vacancies before they go live on the website. • Ensuring timely and accurate progression of vacancies on the website, liaising with and supporting Providers and the National Apprenticeship Team. • Training of clients in the use of the Av online system all over the South of England. • Data analysis (excel reports) for Directors, stakeholders and… Show more • Responsible for the day to day running of vacancies on the Apprenticeship website for the South - screening and quality checking submitted vacancies before they go live on the website. • Ensuring timely and accurate progression of vacancies on the website, liaising with and supporting Providers and the National Apprenticeship Team. • Training of clients in the use of the Av online system all over the South of England. • Data analysis (excel reports) for Directors, stakeholders and meetings within data protection regulations and supporting colleagues/clients with information regarding apprenticeships • Lead for Twitter and Facebook advertising and candidate mailshots Show less



LSC

• Education Management
• 400 - 500 Employee

• Personal Assistant to Area Director

  • Jan 2008 - Apr 2009

  • Complex diary management - bring forward system and weekly diary packs • Achieving quick turnaround of weekly Directors agendas, minutes, papers and actions • Act as first point of contact for team and Directors ensuring all queries are dealt with effectively and escalated where appropriate. Delegation of administration tasks. • Organise co-ordinate and support meetings and events internal, external and with partners • Gathering information from a range of sources for AD and… Show more • Complex diary management - bring forward system and weekly diary packs • Achieving quick turnaround of weekly Directors agendas, minutes, papers and actions • Act as first point of contact for team and Directors ensuring all queries are dealt with effectively and escalated where appropriate. Delegation of administration tasks. • Organise co-ordinate and support meetings and events internal, external and with partners • Gathering information from a range of sources for AD and dissemination of data where appropriate • Deal with all correspondence for AD and delegate in her absence • Providing support to the admin team and Office Manager as required • Head administration team and mentor to Business Administration Apprentice • Lead for Complaints, FO1’s and Oracle and co-ordinate travel arrangements • Completed in house training on Advanced Minute taking/speed reading and How to Manage your Manager. Show less



Leicestershire & Rutland Primary Care Trust

• Personal Assistant

  • Nov 2006 - Jan 2008

  Efficient and effective support to two high level Directors: Head of Medicines Management and Assistant Director of Public Health:- duties included Complex electronic diary management Organise, facilitate and support meetings Ad hoc small projects Research Compilation of reports Experience of working on project when No Smoking in Public Places was introduced including the launch in Hinckley held at Praha Distribution, collation and analysis of chlamydia research… Show more Efficient and effective support to two high level Directors: Head of Medicines Management and Assistant Director of Public Health:- duties included Complex electronic diary management Organise, facilitate and support meetings Ad hoc small projects Research Compilation of reports Experience of working on project when No Smoking in Public Places was introduced including the launch in Hinckley held at Praha Distribution, collation and analysis of chlamydia research questionaires Run personnel file system Undertake small projects as and when required and research as required Be the first point of call for complaints and monitor progression Extensive liaison with Local Authorities, GP’s, Pharmacists and Board Members Collation and dissemination of information in timely manner Show less



Hinckley & Bosworth Volunteer Bureau

• Training Administrator

  • 2004 - 2005

  Responsible for organising and facilitating the training sessions for volunteers.



BMI Private Hospital

• Private Medical Secretary to four Consultants.

  • 2000 - 2005

  Responsible for providing full support to four consultants with different specialities – including:- transcribing operation notes, organisation of clinics, operations, procedures, investigations and follow up. Running Consultant's billing systems.. Extensive liaison with patients and their carers. Sound knowledge of confidentiality and data protection. Use of hospital records systems MEDAX.



Hospital at Home Service Walsgrave Hospital

• Personal Assistant to Operational Director

  • 2003 - 2004

  Responsible for devising and running the administration of a newly set up service, including health care staff rotas and reports for Hospital Management.



Canada Dry Rawlings

• Executive Assistant to Production Manager

  • 1975 - 1980

  Responsible for providing an efficient and effective support service to the Production Manager of a multi-function multi-million soft drinks manufacturers. Being the first point of call to the Manager and supervising the administration staff. Responsible for the administration budget. Conducting tours of the factory. Extensive liaison with shop floor workers, supervisors, management, Directors, head office, peers and external stakeholders. Organising events and staff events. Assisting… Show more Responsible for providing an efficient and effective support service to the Production Manager of a multi-function multi-million soft drinks manufacturers. Being the first point of call to the Manager and supervising the administration staff. Responsible for the administration budget. Conducting tours of the factory. Extensive liaison with shop floor workers, supervisors, management, Directors, head office, peers and external stakeholders. Organising events and staff events. Assisting with audit and stocktaking procedures. Show less