Experience

Form the Future CIC

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Head Of Operations

  • Sep 2019 - Present

  • Leading the development and rollout of effective systems and administration processes across the company to ensure effective day-to-day operations management.• Member of the Senior Leadership Team, reporting directly to the CEO, with input on strategy and direction for the company.• Liaison with stakeholders from our extensive network of business and education partners to explore opportunities for further collaboration in order to support young people in the region.• Negotiation with external contractors to ensure outsourced services create added value.• Implementation and management of funded programmes to ensure all KPIs and deliverables are met to deadline.• Key role in the gaining external accreditation for the company• Hiring manager for the programme delivery team, involved in the recruitment process from advertisement to the onboarding of new staff.• Leading the planning and execution of the internal Learning & Development programme



University of Liverpool

• United Kingdom
• Higher Education
• 700 & Above Employee

• PSE Programme Coordinator

  • Jun 2013 - Sep 2019

  • Ensuring the smooth running of the Pre-sessional English course, overseeing and responsible for over 500 international students and 50 staff.• Editing and proof-reading course materials to ensure quality, compliance and standardization.• Preparing and delivering induction and training sessions for staff (including Microsoft Excel).• Planning and chairing weekly staff meetings and staff-student liaison committee meetings.• Organising rollout of all assessments to ensure parity and security.• Collating and analysing assessment results and coordinating final reporting.• Dealing with any academically-related staff or student issues, including processes for the handling of malpractice.• Analysis and reporting of staff and student feedback to identify feed-forward priorities.

• University Teacher of English for Academic Purposes

  • Jun 2010 - Sep 2019

  • Working in close association with different faculties in order to deliver English classes tailored to core modules.• Creating materials for the above to a technical level in a range of disciplines including Business Management, Engineering, Life Sciences and Humanities.• Delivering EAP sessions to student cohorts ranging in size from one-to-one sessions to groups of over 150.• Gathering feedback from students and tutors and coordinating with stakeholders in order to continuously improve delivery and meet the requirements of external accreditors such as the British Council.



The City of Liverpool College

• United Kingdom
• Higher Education
• 500 - 600 Employee

• ESOL Tutor

  • Sep 2008 - Jun 2010



Milan, Italy

• EFL Teacher

  • Sep 1993 - Jul 2008