Experience

Ride Health
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Customer Success Manager

  • Dec 2020 - Present

Pure Barre
• United States
• Wellness and Fitness Services
• 700 & Above Employee
• Barre Instructor

  • Nov 2019 - Feb 2021


Zype

• India
• Financial Services
• 1 - 100 Employee

• Account Manager

  • Nov 2019 - Dec 2020

  Zype empowers video operations teams to build amazing direct to consumer video streaming services across the web, mobile, connected TV, and social media. Zype provides the most powerful and reliable cloud-based video content management and distribution infrastructure, with leading-edge monetization options, business analytics, automation, and integrations with thousands of SaaS applications. As an Account Manager at Zype I help my customers find success by helping them understand how to use our infrastructure and leverage both our products and professional services to reach their intended business goals. Show less



Freed Events

• India
• Consumer Services
• 1 - 100 Employee

• Production Assistant

  • Aug 2018 - Mar 2020

  Assist in the planning, set up and flow of events in the Boston area. Freed Events specializes in weddings, non-profit/charity events, and corporate functions. Assist in the planning, set up and flow of events in the Boston area. Freed Events specializes in weddings, non-profit/charity events, and corporate functions.



Circulation

• Libraries

• • Jun 2019 - Nov 2019

• • Dec 2018 - Jun 2019

• • Feb 2018 - Dec 2018

  As part of the client services team, I implement clients using the Circulation platform and provide ongoing support once going live. Additionally, I assist the Director of Marketing with running all of our social media channels.

• • Mar 2017 - Feb 2018

  As the Customer Success and Sales Support Specialist, I am our clients’ first interaction with the Circulation brand, and set the stage for the level of service that they can expect from our team in the future. • Respond to inbound leads in a timely manner, and provide follow-up information when requested by clients• Source new sales opportunities through outbound cold calls and emails• Understand customer needs and requirements of specific verticals that we might be targeting• Route qualified opportunities to the appropriate sales executives for further development and closure• Research accounts, identify key players and generate interest• Maintain and expand your database of prospects for the company• Perform effective online demos to prospects Show less

• • Dec 2016 - Mar 2017

  Provide ongoing day-to-day support to the Chief Commercial Officer and the sales team. -Develop and deploy weekly newsletters communicating updates to our current user-base.-Create and manage the user-community portion of the website, including a monthly blog post written by various members of the Circulation team and/or existing users.-Assist in the management of social media channels, including promotion of the blog throughout LinkedIn, Twitter, and other social media forums.-Create and manage push marketing campaigns to select prospects. Show less



Barry's Bootcamp

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• • Feb 2017 - Oct 2017

  Develop and provide Facebook community with engaging, error-free content regularly to keep them feeling connected to the studio and instructors. Be the voice of Barry’s Boston on Facebook; carry over the fun and energetic environment of the studio to the online community. Keep Barry’s Facebook community up to date on events and promotions happening at Barry’s.

• • May 2016 - May 2017

  Provide superior customer service while assisting them in class selections, membership questions, and merchandise purchases.


Boston University AdLab
• United States
• Advertising Services
• 1 - 100 Employee
• Art Director

  • Jan 2017 - May 2017


Cyc Fitness

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• • Jun 2016 - Nov 2016

  Provide high quality content for Cyc's social media accounts to highlight the company's Boston location.

• • Apr 2016 - Nov 2016

  I manage and oversee front desk operations at Cyc Fitness' Boston location. Client relationships are crucial in this position which has heightened my interpersonal and problem solving skills. Additionally, I assure that the studio is clean and staff are presentable at all times to ensure a professional image of the company. This position encompasses tasks from the fields of retail, social media, business development, and customer service which has further developed my teamwork and professional skills. Show less

• • Apr 2016 - Nov 2016

  My primary responsibility is to ensure that the Boston location of Cyc Fitness reaches its assigned goal for Cyc Social Net Additional users. The Cyc Social Network is a direct off-shoot of the company's vision: to transform active social lives into social active lives.

• • Sep 2015 - Nov 2016

  Manage the front desk and oversee daily clerical duties. Additionally, ensure the cleanliness of the studio.



Bohlsen Restaurant Group

• United States
• Restaurants
• 1 - 100 Employee

• Hostess

  • May 2014 - Aug 2014

  Manage the “Front of the House”, greet guests, set up banquet room and contact vendors, meet with potential clients who wished to have a banquet at our location to discuss pricing and the like. Manage the “Front of the House”, greet guests, set up banquet room and contact vendors, meet with potential clients who wished to have a banquet at our location to discuss pricing and the like.



Jewel by Tom Schuadel

• Hostess

  • Feb 2014 - Aug 2014

  Manage the “Front of the House”, greet guests, set up banquet room and contact vendors, meet with potential clients who wished to have a banquet at our location to discuss pricing and the like. Manage the “Front of the House”, greet guests, set up banquet room and contact vendors, meet with potential clients who wished to have a banquet at our location to discuss pricing and the like.