Key Account Manager

• May 2006 - Present

ESP Group: - ESP Systex - Journeycall - Viaqquio - RFIDentic GmbH Operating from two sites in East Yorkshire and with Contact Centres on two sites in Scotland, ESP Group offers the highest levels of skills and expertise necessary to ensure the successful deployment and on-going management of smartcard schemes. ESP Systex is the UK’s leading provider of integrated smartcard solutions and bureau services supporting Multi Modal Transit, Leisure, Payment, Security, Education and Healthcare schemes. We work with a large proportion of UK Local Authorities and Passenger Transport Executives as well as leading Transport Operators, Universities and Health Care providers in both the UK and worldwide. Journeycall specialises in the provision of unique, independent and specialist contact centre and fulfillment services to the smartcard and public transport industries within the UK. Our IP/Consulting Division Viaqqio works with cities, operators, suppliers and investors to design and develop transport products and services for the integrated and liveable city of the future. Our end to end service includes:• Consultancy• Bureau Smartcard Personalisation and Encoding Services• Smartcard Management and Issuance Systems• Contact Centre Services• System Design, Supply and Integration Services• Software Development• Programme Management. http://www.life-made-simple.co.uk/

Sales Administrator

• May 1995 - Apr 2006