Academic Team Lead, Allied Health

• Jul 2019 - Present

• Supervise the day to day operations and faculty of 17 Allied Health programs covering three schools Penn Foster, New York Institute of Career Development, and Ashworth College.• Manage a staff of 25 instructors – full-time and part-time, conduct performance reviews, monitor the quality of teaching and learning, provide coaching, manage payroll and attendance, and staff development. • Interview, hire, and train new Allied Health staff on organizations software and department policies.• Created supplemental training webinars and documents to new hires.• Meet with students to provide escalated issue resolutions.• Provide information to institution review board for decisions related to Allied Health students.• Analyze and monitor departmental data using specialized reports in Excel and Oracle.• Resolve program errors, update content, solve grading issues and provide updates to other departments.• Manage social media sites for department.• Assist with accreditation and regulatory activities. Show less

Medical Assistant Externship Coordinator/Instructor

• Feb 2017 - Jul 2019

• Develop professional relationships with employers to obtain externship sites for students enrolled in all allied health programs at this distance education school consisting of online students only.• Manage the affiliation agreement process with allied health sites speaking with management at all levels including negotiating requested changes and overseeing compliance with agreement. • Provide instruction and answer questions of students enrolled in allied health programs via phone calls, emails, and online chat.• Research state specifications for externships as it applies to allied health programs.• Designed and maintain a database of placements of allied health students.• Utilize Microsoft Office, Outlook, Office 365, Oracle, and SAP Business Objects to analyze record and retrieve information.• Train new adjunct faculty on computer systems and externship/practicum practices.• Manage and motivate teaching assistants to assist with student externship telephone calls and data collection.• Wrote course guidelines, objectives and grading criteria for two healthcare management practicums.• Develop learning resources and record student learning aides inserted into courses for allied health students.• Monitor, post, and answer questions on allied health social network sites. Show less

Director of Career Services

• Feb 2016 - Feb 2017

Managed the recruiting efforts, training, and budget of office.• Identified employment vacancies and sourced graduates to employers by analyzing and defining a student’s placement target.• Conducted career counseling, orientation, mid-point and exit meetings with all students. • Developed relationships with graduates, employers and faculty to aid in the placement of interns and graduates to meet placement goals.• Followed strict reporting guidelines to comply with all State, Department of Education, and accreditation regulations.• Performed on-site externship employer visits, completed externship contracts with students and employers, met with students and employers to assess final performance. • Surveyed graduates and employers to compile data regarding the effectiveness of the programs offered.• Developed syllabus and taught credit-bearing career management class to students covering job search, resume, cover letter writing, and interviewing skills.• Managed marketing efforts to develop externship and employment opportunities for students; developed and maintained a call plan for the department; attended community events; held meetings with employers and associations. • Planned and managed career fairs and yearly advisory board meetings.• Participated on the school management team to improve the student experience and to discuss school goals and metrics; weekly responsibility as manager on duty for all work related issues including documenting injuries, handling student questions, and resolving problems.• Utilized CampusVue and Microsoft Office to manage student data and employers.• Compiled comprehensive records and maintained a database of successful placements to prepare reports regarding placement statistics.• Responsible for purchasing card, reconciled credit card charges. Show less

Career Services Adviser

• Jul 2015 - Feb 2016

Managed the recruiting efforts, training, and budget of office.• Identified employment vacancies and sourced graduates to employers by analyzing and defining a student’s placement target.• Conducted career counseling, orientation, mid-point and exit meetings with all students. • Developed relationships with graduates, employers and faculty to aid in the placement of interns and graduates to meet placement goals.• Followed strict reporting guidelines to comply with all State, Department of Education, and accreditation regulations.• Performed on-site externship employer visits, completed externship contracts with students and employers, met with students and employers to assess final performance. • Surveyed graduates and employers to compile data regarding the effectiveness of the programs offered.• Developed syllabus and taught credit-bearing career management class to students covering job search, resume, cover letter writing, and interviewing skills.• Managed marketing efforts to develop externship and employment opportunities for students; developed and maintained a call plan for the department; attended community events; held meetings with employers and associations. • Planned and managed career fairs and yearly advisory board meetings.• Participated on the school management team to improve the student experience and to discuss school goals and metrics; weekly responsibility as manager on duty for all work related issues including documenting injuries, handling student questions, and resolving problems.• Utilized CampusVue and Microsoft Office to manage student data and employers.• Compiled comprehensive records and maintained a database of successful placements to prepare reports regarding placement statistics. Show less

Assistant to the Director of Career Services

• Nov 2013 - Jul 2015

• Taught credit-bearing career decision making class to freshman and sophomores.• Planned and implemented protocol used to gather student and alumni data.• Developed programming to aid in student career success – networking, resume, job search, and office services marketing events.

Recruitment Coordinator

• Nov 2008 - Nov 2013

• Met with employers, faculty, students and alumni to coordinate recruitment opportunities. • Interpret and explain federal laws and regulations and how they pertain to interviewing and hiring tostudents and alumni including international students, veteran’s and those under the Americans with Disabilities Act.• Coach students and alumni to obtain their career goals through job search and career decision making.• Conduct presentations to students and alumni in the areas of resume preparation, employment search techniques, interviewing skills and business etiquette.• Promote students and alumni to employers through site visits and telephone contact.• Organize and attend visits to off-campus employment and internship venues with current students.• Coordinate student networking opportunities with alumni and employers. • Plan, coordinate and manage career fairs and employer site visits at the university.• Prepare monthly, yearly, and biennial reports of Career Services usage using Excel, Access, and Word computer programs. Show less

Substitute Teacher

• 2006 - 2008

• Provided classroom supervision for children with physical and/or mental disabilities. • Taught children academic, life, and social skills. • Supervised classroom support staff. • Provided classroom supervision for children with physical and/or mental disabilities. • Taught children academic, life, and social skills. • Supervised classroom support staff.

Field Marketing Specialist

• 1993 - 2008

Field Representative

• 2002 - 2005

• Worked independently in the Scranton/Wilkes-Barre area in a variety of retail settings. • Provided product training to store employees and customers. • Develop relationships with store management to accomplish store tasks such as product updates, selling displays, POP information, and general merchandising duties. • Worked independently in the Scranton/Wilkes-Barre area in a variety of retail settings. • Provided product training to store employees and customers. • Develop relationships with store management to accomplish store tasks such as product updates, selling displays, POP information, and general merchandising duties.

Personnel Assistant

• 1988 - 1991