Experience

Qstream

• United States
• E-Learning Providers
• 1 - 100 Employee

• Human Resources Director

  • Feb 2020 - Present

  County Dublin, Ireland

• Global People Operations Manager

  • Feb 2019 - Feb 2020

  Dublin Responsible for all human resources activities across the US, Ireland and the UK as part of Senior Leadership Team such as recruiting and onboarding & creating talent development programs, managing employee engagement activities and administering global benefits & reward.



Worldwide Chauffeur Services

• Ireland
• Truck Transportation

• HR Manager

  • Mar 2017 - Feb 2019

  Dublin Stand-alone position proving HR Consultancy as part of leadership team and overall responsibility for all HR activities from strategy to administration for circa 60 employees inclusive of policy compliance, payroll, employee relations, engagement, recruitment.



Research and Markets

• Ireland
• Market Research
• 1 - 100 Employee

• People and Performance Manager

  • Sep 2016 - Aug 2018

  County Dublin, Ireland Designed policies and procedures, administered all recruitment activities. Reviewed and ensured performance management process was adhered to and managed employee relations, grievance and disciplinary process.



Paddy Power

• Ireland
• Entertainment Providers
• 700 & Above Employee

• HR Business Partner

  • May 2016 - Aug 2016

  County Dublin, Ireland Responsible for end to end HR matters within my remit such as employee relations, reward & bonus, integrating values, redundancy consultation, conflict resolution & engagement. Executed people strategy through leadership support and facilitation. Talent mapping & succession planning. Coached and delivering best HR solutions. Supported and ensured organisation design activities were reflective of business strategy & cost effective. Cultural steward to ensure culture and values were adhered… Show more Responsible for end to end HR matters within my remit such as employee relations, reward & bonus, integrating values, redundancy consultation, conflict resolution & engagement. Executed people strategy through leadership support and facilitation. Talent mapping & succession planning. Coached and delivering best HR solutions. Supported and ensured organisation design activities were reflective of business strategy & cost effective. Cultural steward to ensure culture and values were adhered to. Ensure compliance with employment law for relevant jurisdictions - Italy, Ireland & UK. Show less



GSLS

• HR Manager

  • Nov 2015 - May 2016

  County Dublin, Ireland As a member of Senior Management team reporting to CEO I was responsible for all end to end HR matters such as employee relations, conflict resolution, full life cycle recruitment & administration, HR system, processes, policies, payroll & benefits Health & Safety Designed management development programme & mentoring scheme Staff employee forum Recruitment end to end



Sky

• United Kingdom
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Senior Human Resources Consultant

  • May 2013 - Nov 2015

  Dublin Senior HR Consultant Working with senior management team, identifying the people needs of the department, creating a local People Plan which includes Sky wide initiatives Design and implementation of Day in the life Programme & Shine recognition programme Providing advice, support and consultancy on all matters regarding employee legislation and HR policies and procedures including attending disciplinary & investigations Coaching and training the team leaders, supporting the… Show more Senior HR Consultant Working with senior management team, identifying the people needs of the department, creating a local People Plan which includes Sky wide initiatives Design and implementation of Day in the life Programme & Shine recognition programme Providing advice, support and consultancy on all matters regarding employee legislation and HR policies and procedures including attending disciplinary & investigations Coaching and training the team leaders, supporting the development of management skills and capability Rolling out people survey results & action plans across the business to raise employee engagement Working with key stakeholders to ensure the annual salary review and bonus scheme is implemented annually Help deliver organisational design, structural change and culture change exercises Supporting the talent review process, ensuring effective development plans and succession plans are in place Show less



WTB Group

• HR Generalist

  • Oct 2010 - Apr 2012

  Conducting with and advising management human resource issues; investigating human resource related problems and making recommendations to line managers and employees, explaining procedures and policies in a timely effective manner. Assisting in the development of human resource procedures and policies. Contributing to HR projects Administering the performance of the management system. Responsible for maintaining and administrating the absence management … Show more Conducting with and advising management human resource issues; investigating human resource related problems and making recommendations to line managers and employees, explaining procedures and policies in a timely effective manner. Assisting in the development of human resource procedures and policies. Contributing to HR projects Administering the performance of the management system. Responsible for maintaining and administrating the absence management Providing data for and preparing management information reports and documents. Responsible for vacancies on the intranet and liasing with managers to determine employment needs and appropriate recruitment methods. Oversee and administer employee recognition and service award program and other special events. Preparing, reviewing, interpreting, analyzing and approving a variety of data, information and reports, and making recommendations depending on findings. Show less



Dorset College

• College Lecturer - CIPD

  • Oct 2010 - 2011



PayPal

• United States
• Software Development
• 700 & Above Employee

• HR Generalist

  • Sep 2010 - Oct 2010

  Contract Position



Sportingbet

• HR Administrator/Generalist

  • Nov 2007 - Jul 2010

  Provided expertise to management and employees regarding best practice and HR related activities. Delivered HR related training Facilitated action groups for Staff Survey improvements. Dealt with staff grievances/disciplinary and employee relations matters Proactively managed the Recruitment & Selection process. Managed the newstarters process ensuring a smooth transition to the business Designed and implemented newstarters programme/packs and delivered Induction… Show more Provided expertise to management and employees regarding best practice and HR related activities. Delivered HR related training Facilitated action groups for Staff Survey improvements. Dealt with staff grievances/disciplinary and employee relations matters Proactively managed the Recruitment & Selection process. Managed the newstarters process ensuring a smooth transition to the business Designed and implemented newstarters programme/packs and delivered Induction Maintained all HR administration, time & attendance, mgt reporting, performance management, HRIS Achieved Excellence Through People Award, and a number of awards at the World Contact Centre Awards, which showed our commitment to best practice. Organised social & marketing events; Recruitment open day, Toys for Big Boys, staff rewards & incentives, conferences, board meetings, staff social events & charity events Show less



ESMI/CTI

• Operations Manager

  • Jan 2006 - Oct 2006

  Managed Operations Team Ensured the effective delivery of all courses held both in-house and offsite. Coordinated trainers & clients requirements Budget control; invoicing, credit control, cash flow, banking, delivery costs Developed operations procedures. Management reporting and office maintenance Key Account Management



WILLIAM FRY LLP

• Ireland
• Law Practice
• 300 - 400 Employee

• Training Coordinator

  • May 2003 - Dec 2005

  Provide support to Training Department in particular Training Director. Organise internal training sessions for all levels of staff including scheduling, invitations, set up, course materials, catering, evaluations etc. Arrange external training applications, liaising with providers. Managing department accounts, invoicing and monthly & quarterly management reports. Update training database. Set up induction training and materials for new staff members. Update intranet and photogallery… Show more Provide support to Training Department in particular Training Director. Organise internal training sessions for all levels of staff including scheduling, invitations, set up, course materials, catering, evaluations etc. Arrange external training applications, liaising with providers. Managing department accounts, invoicing and monthly & quarterly management reports. Update training database. Set up induction training and materials for new staff members. Update intranet and photogallery regularly. Oversee the management of two training rooms and office maintenance. Deal with general adhoc duties and providing advice of training procedures to 300 staff. Focused on client care at both the internal and external level. Show less



PwC

• Professional Services
• 700 & Above Employee

• Team Secretary/PA

  • May 2002 - May 2003

  Providing secretarial and administration support to the Global HR Solutions Team and Marketing Mgr. Dealing with enquiries, organising events, venues, client contact for invitations, table planning etc, client conferences, travel/accommodation arrangements, issuing tax return reminders, typing, general admin, diary management, updating databases.



Prudential Financial

• United States
• Financial Services
• 700 & Above Employee

• Training Coordinator

  • Jun 2000 - Oct 2001

  Responsible for the co-ordination and organisation of monthly training programmes and seminars. Arrange provider, venue, accommodation, refreshments, equipment and scheduling participants. Report management, training needs analysis and evaluation of all courses. Maintaining, inputting data and enhancing capabilities of training database. Took part in the delivery of both the induction and new starters programme. Provided guidance and explored options for employees wishing to undertake… Show more Responsible for the co-ordination and organisation of monthly training programmes and seminars. Arrange provider, venue, accommodation, refreshments, equipment and scheduling participants. Report management, training needs analysis and evaluation of all courses. Maintaining, inputting data and enhancing capabilities of training database. Took part in the delivery of both the induction and new starters programme. Provided guidance and explored options for employees wishing to undertake professional qualifications. Design and output of quarterly newsletter. Involved in HR strategy projects and was also a member of the Sports & Social team. Show less



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• IT Administrator

  • Nov 1997 - Jun 2000

  On-line IT support for 100 employees using finance specific software, installing programs, troubleshooting problems. Maintaining contact with suppliers, auditing PCs. Providing 1:1 training and designing training procedural guides