Experience

RSN Promotions

• United States
• Retail
• 1 - 100 Employee

• Operations Assistant

  • Mar 2016 - Present

  •Primarily responsible for performing administrative projects that supports the day-to-day operations of a large promotions vendor. •Assist with order fulfillment, ranging from small specialty orders up to #1400 pieces, including completing customized awards, trophies, and merchandise. •Checking order accuracy, including packaging specs, delivery address, and deadlines. •Follow-up on order changes/corrections, providing quality customer service to rectify the situation. •Cleaned-up and organized the warehouse shipping area to improve fulfillment times and reduce human error. •Drive/drop-off deliveries both in person and ship-out orders at the USPS. •Accurately complete paperwork and information required for international shipping regulations. •Provide support as needed to RSN Management, 2 Graphic Designers, Administrative Staff, and Warehouse Assistants. •Prepare Fed-Ex shipping documents online. •Assist with large orders such as the Sherriff’s Department’s “Back the Blue” drop-ship campaign, helping with screen printing process and organizing finished products. •Efficiently perform numerous collating, folding, labeling, and organizing of merchandise/products. Show less



Eden Terrace Assisted Living & Memory Care for Seniors

• United States
• Health, Wellness and Fitness
• 1 - 100 Employee

• Administrative Receptionist

  • Jun 2015 - Present

  •Responsible for greeting guests and answering a 5-line phone system for a #118-bed living facility. •Provide high-quality customer service, as I am usually the first face to greet visitors. •Promptly assist residents and their guests with answers or navigating them to the proper person. •Responsible for updating the daily log books for check-in/check-out, of guests such as sitters/caregivers, family members, and guests. •Maintain the schedule log for residents going to appointments or the hospital. •Responsible for completing and turning in any incident reports to the nursing staff. •Take reservations and payments for guests, depending on menu preferences, private dining requests or availability at the “Bistro”. •Trained in and responsible for marketing questions, particularly the 1st level, over the phone as people inquire about Eden Terrace and its amenities, filling out a standard inquiry form and elevating to the community marketing liaison. •Provide tours to prospects as requested. •Assist with activities and special assignments as requested. Show less



Catholic Church of Jesus Our Risen Savior

• Spartanburg, SC

• Director of Youth Ministry

  • Jul 2004 - Apr 2015

  •Responsible for growing a Middle & High School-age Youth Group from approximately #10 to over #150 members over 10 years. •Grew the program to where I needed 1 full-time assistant and 1 part-time assistant. •Managed the budget, excluding my pay, of over $30,000 including expenses, reporting, identifying fundraising needs, purchasing supplies, and working with vendors on special events. •Provided strategic planning, organization, and activities that promoted community fellowship, fun, and faith development such as retreats, service projects, fundraisers, as well as small group bible studies. •Oversaw the recruitment/training of adult volunteers to work with Youth. •Maintained administrative records in the Church’s CRM system, including sending birthday cards. •Coordinated and oversee special events and activities such as Relay for Life and Super Bowl of Caring. Show less



Carlisle-Fosters Grove Elementary School

• Spartanburg, SC

• Computer Teacher

  • Aug 2000 - May 2004

  •Provided instruction and assistance to students in the use and application of computer aided learning and instructional software as well as accessing and utilization of computer resources. •Facilitated computer testing activities for up to #30 kids/class. •Maintained records and distribution to teachers for individualized feedback and assistance. •Maintained and updated schedules for a multi-station lab. •Managed, created, and deleted user accounts as needed. •Assisted with managing the school-wide fleet of over 50 desk-tops for teachers and administrators, updating software and troubleshooting as necessary. Show less