Experience

Sirius Federal

• Contracts Administrator



CBIZ Solutions, Inc.

• MANAGER, CBIZ SOLUTIONS

  • Oct 2008 - Jan 2009

  Was an integral part of the creation and future running of the service platform for CBIZ Solutions. Responsible for a variety of function, including evaluating and prioritizing ongoing enhancement requests from CBIZ client services representatives. Assisted in the development and delivery of training and how-to guides for client services representatives, also participated in future phases of development, including requirements documentation, process flows and user interfaces. Essential functions included: · Offered front-line customer services, processed enhancement/efficiency requests, and assisted with future phases of development. · Assisted with the identification, analysis and implementation of enhancements including optimizing user interfaces. · Provided continual evaluation of project goals, processes and procedures. · Managed field communications and relationships with focus on marketing, carrier relationships, client relationships and also employee communications. · Assisted with the training of customer services representatives on all aspects of the CBIZ Solutions platform. · Assisted the Solutions team with understanding of client needs, eligibility structures, carrier relationships and employee communications. · Helped design and complete custom and benchmark reports, working directly with the programming team. · Worked directly with the programming team to ensure understanding of the payroll system during the development, implementation and rollout of CBIZ Solutions/Payroll integration. · Assisted Vice President on an ongoing basis with the development, implementation and maintenance of CBIZ Solutions and related projects. Show less



BeniSource, A Division of CBIZ

• PROJECT MANAGER, PREMIUM ADMINISTRATION

  • May 1998 - Jun 2008

  Responsible for a variety of administrative service duties relating to the implementation, administration and communication of employee benefit plans including: · Prepare correspondence, reports, presentations and spreadsheets using Excel, Lotus, Word, WordPerfect, and PowerPoint. · Continuous oral and written communication with senior management, insurance carriers, plan participants and peers on issues relating to benefit eligibility, billing and reconciliation of premiums. · Organize and maintain confidential employee benefit files, billing records and premium payment filing system. · Provide administrative service duties for clients ranging in size from 50 to more than 1,000 employees. · Assist Producers in the implementation of Solutions Enrollment, CBIZ’ proprietary online enrollment system. · Perform product demos including the portal build, maintenance and ongoing usage with the clients employees and their HR staff. Show less



RJO Enterprises, Inc.

• Accounts Receivable Manager

  • 1983 - 1998

  Joined company shortly after its inception and was promoted numerous times as the company grew into a $35M government contractor. Positions included: · Receptionist · Administrative Assistant · Executive Assistant · Sr. Financial Specialist · Manager of Accounts Receivable. Primary finance responsibilities included: · Preparation and collection of all customer invoices using the Deltek government accounting software and unbilled account analysis. · Completed special projects over multiple years to close-out completed contracts, resulting in the preparation and collection of over 250 final vouchers, a reduction in unbilled receivables of almost $2M, and significant improvements to cash flow. Other responsibilities included: · Bank reconciliations · Managing petty cash · Monthly preparation of Corporate MIS information, including division performance relating to sales, profit, backlog, and bookings · Accurate and timely distribution of monthly financial system reports, including the Contract Status Report summary (CSR), Labor Reports, and Program vs. Actual Reports. · Active participant in corporate conversion from paper time sheets to electronic timekeeping, implementing the DELTEK electronic timekeeping software. · Managed cooperative and effective relationships with DCAA, DCMAO, and independent auditors and provided continual support to the President, Chief Financial Officer, and other key executives. Show less