Experience

Moses Engineers
• United States
• Engineering Services
• 1 - 100 Employee
• Executive Assistant

  • Jan 2022 - Present


Town and Country Bridal

• United States
• Retail
• 1 - 100 Employee

• Guest Relations Manager

  • Nov 2016 - Jan 2022

  Oversaw efficient processing and tracking of client appointments via self-developed Client Book on Google Workspace. Interacted with clients over phone and email, establishing warm customer relationships. Managed schedules of colleagues, serving as Bridal Stylist when needed to accommodate client demand. Maintained the visual merchandising of store inventory to showcase designers and increase bridal accessory sales. Trained team on use of personal Client Book process, tracking clients, sales, and providing follow up messages. Resolved customer complaints using active listening, prompt problem solving actions, and reengagement with clients. Show less



Serendipity Bridal

• United States
• Retail Apparel and Fashion

• Bridal Consultant

  • Oct 2015 - Sep 2016

  Provided customers with superior attention to achieve wedding day goals, including gown and accessory selection. Measured clients and offered advice on wedding gowns, providing personalized service for optimal fit and style. Drove sales through suggestive selling and price negotiations, taking budget parameters into account. Supported brides during dress fittings, lifting self-esteem and managing social-emotional relations. Provided customers with superior attention to achieve wedding day goals, including gown and accessory selection. Measured clients and offered advice on wedding gowns, providing personalized service for optimal fit and style. Drove sales through suggestive selling and price negotiations, taking budget parameters into account. Supported brides during dress fittings, lifting self-esteem and managing social-emotional relations.



SHI International Corp.

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Inside Account Executive

  • Aug 2015 - Oct 2015

  Managed client accounts for leading privately owned provider of Information Technology products and services. Ensured accuracy of orders, verifying product details, net costs, gross profits, shipping methods, and payment terms. Collaborated with the sales support team on non-sales related activities within account base. Managed client accounts for leading privately owned provider of Information Technology products and services. Ensured accuracy of orders, verifying product details, net costs, gross profits, shipping methods, and payment terms. Collaborated with the sales support team on non-sales related activities within account base.



Kendra Scott

• United States
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• • Apr 2015 - Aug 2015

  Provided visual merchandising for fashion-forward lifestyle brand, styling fine jewelry, home goods, and beauty products.

• • Nov 2014 - Apr 2015

  Ensured an exceptional guest experience through making recommendations based on clients’ needs.

• • Mar 2014 - Nov 2014

  Performed retail administrative duties, including opening/closing store, assisting customers, and organizinginventory.


LSU School of Human Ecology
• Student Worker

  • Aug 2012 - May 2014


Keta Group

• Defense & Space
• 1 - 100 Employee

• Office Assistant

  • Mar 2013 - Mar 2014

  Supported lawyers and project managers in providing facility management, disaster relief, and engineering services. Aided with account management, corresponded with clients, processed banking documents, and filed records. Served as front-desk receptionist when needed to direct phone calls and greet incoming clients. Supported lawyers and project managers in providing facility management, disaster relief, and engineering services. Aided with account management, corresponded with clients, processed banking documents, and filed records. Served as front-desk receptionist when needed to direct phone calls and greet incoming clients.



The Bridal Boutique

• United Kingdom
• Retail
• 1 - 100 Employee

• Inventory Specialist

  • Nov 2012 - Aug 2013

  Implemented and managed computer-based inventory and sales tracking system, transferring previously hand-written data. Implemented and managed computer-based inventory and sales tracking system, transferring previously hand-written data.


Altar'd State
• United States
• Retail
• 1 - 100 Employee
• Sales Associate

  • Jun 2012 - Sep 2012
• Bridal Consultant

  • Oct 2011 - Mar 2012

  Fulfilled client requests while making recommendations to enhance gown selection process and encourage sales. Ensured timely execution of customer orders, accurate inventory control, and an efficient workflow to meet brides’ needs. Compassionately managed gown selection experience, providing moral support while staying sensitive to group dynamics. Fulfilled client requests while making recommendations to enhance gown selection process and encourage sales. Ensured timely execution of customer orders, accurate inventory control, and an efficient workflow to meet brides’ needs. Compassionately managed gown selection experience, providing moral support while staying sensitive to group dynamics.


Fashionista Accessories
• India
• Sales Associate

  • May 2010 - Oct 2011