Experience

ReGadget

• United States
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Ecommerce Specialist

  • Feb 2023 - Present



Blair Tech Lifecycle Services

• United States
• Information Technology & Services

• E-commerce Product Listing Publisher

  • Aug 2022 - Feb 2023



EVERYTHING BUT THE HOUSE (EBTH)

• United States
• Internet Marketplace Platforms
• 200 - 300 Employee

• Senior Content Editor

  • Jul 2020 - Aug 2022

• Content Editor

  • Oct 2019 - Jul 2020

  Editing item descriptions in an appealing, informative, concise and historically accurate manner.Performing item research using web resources, reference materials, expert contacts and other means necessary.Proofread and edit as necessary the item descriptions generated by catalogers and estate sale coordinators, including copy and content editing.Developing a legal knowledge of issues surrounding various items sold on the site.Ensuring disclaimers are present on all items requiring additional terms or conditions.Provide guidance, training and feedback to Content Specialists and Catalogers, developing and maintaining training programs and tools.Creating, updating and implementing cataloging standards and guidelines.Minimize customer dissatisfaction and returns by ensuring accurate items, communicating with sellers to make sure they are content with item representation.Staying up to date on current value trends. Show less

• Content Verification Specialist

  • Apr 2019 - Sep 2019

  Verifying appropriate attributes to all estate items such as designer, maker, condition, measurements, time period and value. Operating interdepartmentally to support accurate item representation. Creating and implementing training resources and tools across several markets. Assisting the editing team with verifying items on the website meet the company's and the sellers standards. Staying up to date on market value and being called upon frequently for special projects. Show less

• Cataloger

  • Sep 2018 - Apr 2019

• Item Attribution Specialist

  • Jun 2017 - Sep 2018



Veterinary Medical Center of Independence

• Kentucky

• Medical Receptionist/Assistant

  • Apr 2015 - May 2017

  Meeting and greeting clients, maintaining medical records and promptly answering multi-line phones. Office duties including scheduling appointments and procedures and updating clients about health reminders for their pets using the Avimark operating system. Determine the nature of injury/illness and attempt to reassure distressed pet owners. Determine whether immunizations and/or tests are current. Recommend update of necessary immunizations and/or tests to clients when applicable. Communicating effectively with clients via in person, through email and on the phone. Assisting doctors and technicians on a regular basis as needed. Show less



Pets Plus

• Retail
• 1 - 100 Employee

• Store Manager

  • Nov 2007 - Mar 2015

  Managing finances, training employees, ordering product, merchandising product, understanding sales plans, sales, customer service skills, office skills, vast knowledge of animal nutrition and care, payroll and scheduling and extensive knowledge of the Keystroke operating system. Managing finances, training employees, ordering product, merchandising product, understanding sales plans, sales, customer service skills, office skills, vast knowledge of animal nutrition and care, payroll and scheduling and extensive knowledge of the Keystroke operating system.



Gordon Food Service

• United States
• Food and Beverage Services
• 700 & Above Employee

• Shift Supervisor

  • Sep 2011 - Oct 2012

  Effectively completed daily store operations and tasks for the day. Opened and closed the store. Maintained merchandise - product rotation, proper food handling, receiving, and ensuring product quality. Provided exceptional customer service by building relationships, problem-solving and building sales. Cash handling - bank deposits, getting change for cashiers, setting and counting down registers. Understanding and implementing resolutions to support sales, earnings, and minimize shrink. Helped to build and train the team. Safely operated and trained employees on how to use power equipment, such as slicing equipment, walkie lifts and forklifts. Completed and reported monthly safety inspections. Show less



Kroger

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Jun 2006 - Jul 2007

  Encouraged teamwork through cooperative interactions with co-workers. Managed the entire store by ensuring departments met or exceeded Contribution to Profit (CTP) budget /financial goals to include sales, profit, shrink, and labor through effective cost control, efficient utilization of labor, and strong customer service; assumed responsibility for store when I was the manager-on-duty. Established and maintained a customer-oriented culture by delivering a high level of customer service; anticipating customer needs and resolving issues in a manner that strengthened customer loyalty. Ensured proper product handling to control cost (e.g. shrink and waste). Managed all departments while adhering to local, state and federal regulations and requirements. Instituted ‘Best Practice’ leadership and management principles. Operated equipment (e.g., hand jack, flatbed, fork lift, box cutter, scanner, register, and computer) according to company standards. Ensured effective preplanning and execution of weekly merchandising programs; managing elements of C.O.R.E. and plan-o-gram implementation and compliance. Analyzed sales and work content to develop effective staffing/scheduling of the department work plans. Managed proper preparation of the store for physical inventory. Hired team members and provided training, coaching and development regarding policies, procedures, customer service and job responsibilities. Supervised and coached direct reports in the performance of their duties; completed performance reviews and provided feedback to direct reports. Provided work direction, developed work improvement plans and provided corrective action/discipline to team members. Communicated with store director/ management concerning department’s status. Show less