Experience

TripActions

• United States
• Software Development
• 200 - 300 Employee

• Senior Travel Consultant

  • Sep 2019 - Present



Travel Consultant

• Travel Consultant

  • Jul 2018 - Present



A and M Travel

• Houston, Texas Area

• Independent Travel Consultant

  • Jul 2017 - Present



Safe Harbors Business Travel

• United States
• Travel Arrangements
• 1 - 100 Employee

• Sr. Travel Specialist

  • Sep 2017 - Jul 2018



American Express Travel Related Services

• Travel And Lifestyle Counselor

  • Aug 2016 - Jul 2017



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Corporate Travel Advisor

  • Dec 2010 - Aug 2016

  BCD TRAVEL December 2010 Present Dedicated Specialized Travel Consultant: Apple Inc Duties and Responsibilities Include: • Organizing extensive international air travel, hotel car rentals, train and ground transfer for Apple Inc. • Maintaining and promoting professional and courteous client relations by managing a prompt and accurate response to telephone and email communications. • Remaining informed of all airline rules and regulations and current affairs, communicating information to clients accurately and appropriately by continual education. • Achieving individual and contractual service level goals related to telephone, quality, and productivity. • Ensuring optimum customer service through effective use of phone systems and positive telephone service techniques. • Possessing organizational skills that result in high productivity; i.e., Resource guides, books, and industry contacts. • Managing responsibilities in a manner that consistently results in lower costs and better efficiency for the company, affecting a positive bottom-line. • Demonstrating personal and organizational integrity.



Griffin Travel

• Travel Arrangements
• 1 - 100 Employee

• Crew rotation floater

  • 2007 - 2009



Instone Intl

• Crew Rotation Specialist

  • 2005 - 2007



Navigant

• Floater

  • 2000 - 2007



Encompass

• Team Lead

  • 2000 - 2001



DACG

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Team Lead

  • 1997 - 2000



American Express

• United States
• Financial Services
• 700 & Above Employee

• floater

  • 1994 - 2000

• Floater

  • 1994 - 2000



Continental Airlines

• Reservations Sales Agent

  • 1985 - 1994