Alisdair Setchfield

Network Engineer at Rexel UK Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Dudley, England, United Kingdom, GB
Languages
  • English -
Skills

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Monica Eggan

I had the opportunity to work with Alistair and always found him approachable, knowledgeable and sort the issues out even if the issue was more complex than his position.

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Credentials

  • Practical Linux for Network Engineers Part 1 + 2
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Cybersecurity Foundations
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • CCNA
    Cisco
    Nov, 2021
    - Nov, 2024
  • CCNA
    Cisco
    Nov, 2021
    - Nov, 2024
  • CompTIA Network+
    CompTIA
    Feb, 2020
    - Nov, 2024
  • CompTIA IT Operations Specialist
    CompTIA

Experience

  • Rexel UK Ltd
    • United Kingdom
    • Wholesale
    • 700 & Above Employee
    • Network Engineer
      • May 2022 - Present

  • MPS Networks Limited
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Data Network Engineer
      • Dec 2021 - May 2022

  • PSTG Ltd
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Network Engineer
      • Jun 2021 - Dec 2021

  • Stafford and Rural Homes
    • United Kingdom
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Technical Support Engineer
      • Jun 2019 - Jun 2021

      • Troubleshooting networking and infrastructure issues, desktops, Citrix terminals, VoIP, and Xerox printers.• Providing 1st, 2nd and 3rd line support.• Administering IT department policies and procedures.• Troubleshooting hardware and software issues either over the phone, remote access or face to face.• Experience of Microsoft Exchange, Office 365, Veeam and VMware. • Liaising with suppliers and partners to meet the business demands. • Troubleshooting networking and infrastructure issues, desktops, Citrix terminals, VoIP, and Xerox printers.• Providing 1st, 2nd and 3rd line support.• Administering IT department policies and procedures.• Troubleshooting hardware and software issues either over the phone, remote access or face to face.• Experience of Microsoft Exchange, Office 365, Veeam and VMware. • Liaising with suppliers and partners to meet the business demands.

  • CityFibre Wholesale
    • United Kingdom
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Technical Service Analyst
      • Oct 2018 - Jul 2019

      Providing technical support to customers in a professional manner, diagnosing and rectifying issues relating to ADSL, FTTC, FTTH, domain hosting, email and VoIP systems.Liaising with Engineers, Developers, 3rd line and NOC to discuss technical escalations.Datacentre maintenance, Backups, and Remote hands. Providing technical support to customers in a professional manner, diagnosing and rectifying issues relating to ADSL, FTTC, FTTH, domain hosting, email and VoIP systems.Liaising with Engineers, Developers, 3rd line and NOC to discuss technical escalations.Datacentre maintenance, Backups, and Remote hands.

  • Cerco I.T Ltd
    • IT Engineer
      • Jul 2018 - Oct 2018

      Working with Fujitsu.Removing old equipment from network cabinets.Installing and configuring Cisco Meraki Routers and switches into network cabinets and reconfigure patch panels, ensuring all equipment is working. Install new access points.Configuring and installing Mitel 5320 VoIP Phones.Complete WIFI Surveys, interpreting information and recommending if further access points are required and why. Working with Fujitsu.Removing old equipment from network cabinets.Installing and configuring Cisco Meraki Routers and switches into network cabinets and reconfigure patch panels, ensuring all equipment is working. Install new access points.Configuring and installing Mitel 5320 VoIP Phones.Complete WIFI Surveys, interpreting information and recommending if further access points are required and why.

  • West Midlands Ambulance Service NHS Trust
    • Hospitals and Health Care
    • 700 & Above Employee
    • Advanced Paramedic
      • Jun 1999 - Apr 2018

      • Responding to emergency 999 calls.• Assessing patients, providing emergency treatment and making diagnoses.• Transporting patients to hospital and continuing to provide treatment while en route.• Mentor new staff and student paramedics. • Responding to emergency 999 calls.• Assessing patients, providing emergency treatment and making diagnoses.• Transporting patients to hospital and continuing to provide treatment while en route.• Mentor new staff and student paramedics.

  • Phoenix Enterprise
    • Marketing Director
      • Apr 2015 - Jan 2018

Education

  • Cisco Certified Network Associate Routing and Switching (CCNA)
    CCNA, Information Technology
    2020 - 2021
  • Cisco Networking Academy
    CCNA, Information Technology
    2020 - 2020
  • Comp Tia Network+
    Network+, Pass
    2019 - 2020
  • Comptia
    CompTIA A+ Certification, Information Technology
    2018 - 2018
  • Cerco I.T Ltd
    Cerco Computer Systems and Network Support., Pass
    2018 - 2018
  • Robert Gordon University
    Law
    2002 - 2004
  • Mintlaw academy
    1986 - 1992

Community

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