Experience

Montgomery McCracken Walker & Rhoads LLP

• United States
• Law Practice
• 100 - 200 Employee

• Research Analyst

  • Mar 2023 - Present



ServiceNow

• United States
• Software Development
• 700 & Above Employee

• Taxonomist/Ontologist/Content Management Specialist

  • Aug 2022 - Feb 2023

  Taxonomy/ontology development and management, metadata management, content modeling, and data analysis. Taxonomy framework consulting, stakeholder interviews and reporting, use case development. Interact with stakeholders to advocate for our content management teams as needed to champion taxonomy processes, workflows, rationales, and implementation frameworks. Taxonomy/ontology development and management, metadata management, content modeling, and data analysis. Taxonomy framework consulting, stakeholder interviews and reporting, use case development. Interact with stakeholders to advocate for our content management teams as needed to champion taxonomy processes, workflows, rationales, and implementation frameworks.



ICF Consulting Services

• United Kingdom
• Public Policy Offices
• 1 - 100 Employee

• Deputy Knowledge Base Manager, Senior Content Management Analyst

  • Dec 2021 - Jun 2022



Information Realized

• Consultant, Taxonomist, Corporate, Pharmaceutical, and Legal Researcher

  • Jul 2015 - Nov 2021

  Clients include Technology, SaaS (Software as a Service), Medical, CPG (Consumer Packaged Goods) and Legal Marketing organizations. Taxonomy development and implementation. Database and system evaluation, purchasing recommendations, contract negotiation. Research in Pharmaceutical / Healthcare, Law / Legal Marketing, Retail, Consumer Packaged Goods (CPG) and Technology industries. Business, Corporate, Law, Medical, Environmental and Industrial research with other projects as contracted. Project Management. Show less



Comcast

• United States
• Telecommunications
• 700 & Above Employee

• Taxonomist / Information Architect

  • Aug 2015 - Oct 2017

  Create first company-wide taxonomy including product offerings, specialty cable, internet, phone and home security packages, areas of company, and additional information. Tag assets using taxonomy in Sitecore CMS (Content Management System). Standardize front- and back-end field names in various databases according to W3C (World Wide Web Consortium) specifications used for global reporting. Coordinate with UX, SEO, product and marketing teams to evaluate, determine and expose most relevant content across 4 sites. Show less



Montgomery McCracken Walker & Rhoads LLP

• United States
• Law Practice
• 100 - 200 Employee

• Technical Services Librarian

  • Jan 2011 - Jul 2015

  Create firm-wide research and administration SharePoint sites used by attorneys, executive administration, and various levels of personnel. Organize and catalog new and existing resources in accordance with global library rules and standards including MARC and AACR2. Research legal, corporate, medical and other information, present findings to attorneys. Create firm-wide research and administration SharePoint sites used by attorneys, executive administration, and various levels of personnel. Organize and catalog new and existing resources in accordance with global library rules and standards including MARC and AACR2. Research legal, corporate, medical and other information, present findings to attorneys.



Johnson & Johnson

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Content Manager

  • May 2010 - Dec 2010

  Conducted Needs Assessments, presented findings to development team, and reviewed development process to ensure consistency with identified issues. Guided end-user feedback sessions, supervised quality assurance process, developed and presented educational sessions. Authored data, access, and user governance standards. Extracted deliverables from eRoom databases, abstracted and assigned metadata in SharePoint during review of 6,500 documents for 4 internal website implementations. Show less



Yellowbook.com

• Taxonomist/Senior Information Scientist

  • Feb 2009 - Sep 2009

  Managed a 65,000 item taxonomy that supported the search engine. Developed workflow and tracked projects accordingly. Supervised Information Science team and acted as liaison to management. Managed a 65,000 item taxonomy that supported the search engine. Developed workflow and tracked projects accordingly. Supervised Information Science team and acted as liaison to management.



GS1

• Belgium
• Non-profit Organizations
• 200 - 300 Employee

• Director, Knowledge Management

  • May 2005 - Feb 2009

  Developed Knowledge Management vision and roadmap, designed back-end structures accordingly. Conducted multiple system implementation Needs Analyses and end-user focus groups during iterative system development process. Led feedback sessions and oversaw implementation of warranted enhancements. Authored business and functional requirements, use cases, wireframes, and test scenarios. Coordinated development team roles/responsibilities and supervised external contract writer, web, and flash design teams. Created and presented live and on-line training programs, achieved a 4.7/5.0 speaker rating for conference presentations. Led Change Management committee during reorganization of company. Developed and implemented Knowledge Management objectives, created taxonomies, assigned metadata and consulted Subject Matter Experts on consistent content indexing and taxonomy use. Show less



KPMG

• Canada
• Accounting
• 700 & Above Employee

• Knowledge Manager

  • Nov 2000 - May 2005

  Launched a global Intraspect collaboration application to 17,000 employees that significantly improved adoption rate and integration within existing practice areas. Conducted Needs Assessments with various levels of engagement teams. Designed and implemented Intraspect workspaces accordingly. Educated and guided teams in use of system. Designed content structures and workflow for company-wide Vignette Application Portal and Content Management system implementation. Designed and implemented taxonomies, system enhancements, governance and data standards in addition to providing repository data reporting and quality assurance. Consulted with engagement teams to develop best practice utilization standards for knowledge assets. Managed the company-wide knowledge management system assuming direct responsibility for researching, indexing, abstracting and providing high-value content and intellectual capital. Exceeded content collection goals by 400%. Recipient of the Chairman’s Award for production of a global online training series. Show less



Morgan, Lewis & Bockius LLP

• United States
• Law Practice
• 700 & Above Employee

• Library Systems Analyst

  • May 1996 - Nov 2000

  Researched, analyzed and presented findings to management and standardized information dissemination channels to improve information acquisition rates. Designed and conducted research and training programs for attorneys in a variety of practice areas. Project managed library automation system implementations across six offices. Worked with end users to determine their specific automation needs, adjusted workflow according to system functionality. Researched, analyzed and presented findings to management and standardized information dissemination channels to improve information acquisition rates. Designed and conducted research and training programs for attorneys in a variety of practice areas. Project managed library automation system implementations across six offices. Worked with end users to determine their specific automation needs, adjusted workflow according to system functionality.