Alisa V. Smith
Philanthropic Services Officer at Community Foundation for Monterey County- Claim this Profile
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Bio
Greg Marshall
Alisa was recently Employee of the Month for our core over-the-phone interpreting product. She is an account executive who consistently contributes to the success of our company and her team through her individual sales performance. Whether it’s brainstorming with a colleague on a unique call flow design, winning back large accounts, or helping finalize the set-up of a new product, Alisa is always willing to help.
Greg Marshall
Alisa was recently Employee of the Month for our core over-the-phone interpreting product. She is an account executive who consistently contributes to the success of our company and her team through her individual sales performance. Whether it’s brainstorming with a colleague on a unique call flow design, winning back large accounts, or helping finalize the set-up of a new product, Alisa is always willing to help.
Greg Marshall
Alisa was recently Employee of the Month for our core over-the-phone interpreting product. She is an account executive who consistently contributes to the success of our company and her team through her individual sales performance. Whether it’s brainstorming with a colleague on a unique call flow design, winning back large accounts, or helping finalize the set-up of a new product, Alisa is always willing to help.
Greg Marshall
Alisa was recently Employee of the Month for our core over-the-phone interpreting product. She is an account executive who consistently contributes to the success of our company and her team through her individual sales performance. Whether it’s brainstorming with a colleague on a unique call flow design, winning back large accounts, or helping finalize the set-up of a new product, Alisa is always willing to help.
Credentials
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Learning HubSpot CRM
LinkedInMar, 2021- Nov, 2024
Experience
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Community Foundation for Monterey County
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United States
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Philanthropic Fundraising Services
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1 - 100 Employee
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Philanthropic Services Officer
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Mar 2022 - Present
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United Language Group
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United States
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Translation and Localization
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400 - 500 Employee
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Client Success Advisor
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Mar 2021 - Aug 2021
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LanguageLine Solutions
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United States
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Translation and Localization
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700 & Above Employee
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Premier Account Executive
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Jan 2015 - Nov 2020
B2B Sales focused on consultative selling to solve customer's needs building loyalty and year over year revenue growth, while also closing new business quickly. Developed and executed sales plans and strategies for team’s largest portfolio delivering more than 30% growth.
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Customer Service Specialist
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Jul 2009 - Dec 2014
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Mentored & trained new employees on company customer service policies and service level standards. Collaborated with teams to enhance the company’s image and optimize customer service productivity.
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Operational Specialist
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Feb 2008 - Jul 2009
Monitored worldwide telecommunications operations for the world’s largest telephone interpretation services provider, while responsible for the real-time workforce of 1,000 – 5,000 employees.
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H&R Block
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United States
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Retail
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700 & Above Employee
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Tax Preparer
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Oct 2009 - Apr 2013
Consulted and prepared state and federal tax returns while ensuring maximum rebate allowed per law and protecting customer retention by providing exceptional and professional customer service to clients. Consulted and prepared state and federal tax returns while ensuring maximum rebate allowed per law and protecting customer retention by providing exceptional and professional customer service to clients.
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ELEGANT ILLUSIONS
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United States
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Retail
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1 - 100 Employee
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Regional Manager
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Jun 2005 - Aug 2007
Managed day to day operations for multiple high traffic jewelry stores, including scheduling multiple teams, training effective employees, and designing attractive displays to drive traffic and sales. Managed day to day operations for multiple high traffic jewelry stores, including scheduling multiple teams, training effective employees, and designing attractive displays to drive traffic and sales.
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Education
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2002 - 2005
California State University, Monterey Bay
Community
