Experience

DCI Donor Services, Inc.

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Quality Assurance Coordinator

  • Mar 2016 - Present

  •Train new staff on basics of software, tracking programs, file management, process, procedure, and work flows in accordance with internal policies and regulatory and accrediting bodies. •Train TDS Organ QA department on autopsy record request process and procedure for hand-off. Oversee the input and maintenance of donor information regarding donor charting, donor referral, and other donor-recovery information using an Excel-based tracking system and an online specialized software. •Improved physical records management system by converting a single stream inbox for incoming tissue to a multi-stream inbox sorted by region and tracking number to reduce the overall misplacement of initial paperwork by 50%. •Review medical records for completeness, accuracy, and thoroughness to adhere to donor standards for donors for multiple agencies, partners, and processors. •Digitization of donor charts for storage, medical sign-off, and dissemination to Affiliated Tissue Partners(ATPs). •Develop, test, and manage the maintenance of digital data organization and integrity. •Perform monthly reporting for Finance Department for billable accounts per region and processor. •Maintain medical records to ensure integrity and security of donor information following HIPAA regulations. •Monitor all information to ensure data integrity, required reports, and compliance related duties are completed. •Screen data for acceptability with EBAA, AATB, and FDA standards. •Assist with audits from the FDA and other regulating agencies. •Navigate online portals for ATPs to share information per policy. •Frequent use of multiple EMR systems for gathering required medical information for donor release to processing. •Foster positive working relationships with Medical Directors. Medical Reviewers, ATPs, Medical Records departments, Funeral Homes, State Health Departments, and all others. •Troubleshooting for in-house problems, i.e. fax machine errors, printing errors, tracking software help, etc.



Empirical Labs LLC

• Greater Nashville Area, TN

• Assistant Manager/QA Lead

  • Sep 2013 - Jan 2016

  • Set goals according to workload and quarterly/annual testing requirements. • Prioritize work based on deadlines and project needs. • Create and maintain/update Standard Operating Procedures (SOPs) manuals. • Maintain inventory for laboratory and department. • Develop working relationships with vendors and suppliers. • Ability to learn new instrumentation and related software. • Second checking data for quality assurance. • Follow all pertinent safety regulations with PPE and appropriate attitude. • Collaborate with Auditors in making corrective action reports and updating or adjusting SOPs to include more effective processes. • Administer logbooks for auditing purposes. • Prepare and maintain QSM5 lab standards. • Verify Data created by Instrumentation for database upload for clients. • Validate Instrumentation export files for streamlined database upload. • Research new products for improved performance in the lab. • Created LIMS software user manuals and documentation for personal use. • Daily use of Outlook and Microsoft Office. • Maintain PPE awareness within the department. • Maintain relevant credentials of all tests and criteria for certifications.



ESC Lab Sciences

• Environmental Services
• 1 - 100 Employee

• Laboratory IT Analyst/ QA Assistant

  • Aug 2002 - Sep 2013

  • Key person for state, federal, and third party auditor interaction. • Department liaison for development of electronic data delivery forms. • Responsible for developing, testing, and implementation of new features in database software and Electronic Data Delivery forms. • Drafted and implemented training manuals for LIMS software. • Developed new feature criteria for Backlog. • Served as liaison between IT and Lab Personnel. • Responsible for all Departmental Data Deliveries. • Analyzed raw data for optimization within EPA reporting limits. • Trained lab technicians and assistant chemists for security compliance. • Advised Technical Service Department regarding client’s sample logistics. • Prioritize workload based on due dates and hold times. • Maintain inventory of lab supplies and equipment. • Created and maintained logbooks and daily spreadsheets for QA/QC. • Perform final quality checks on departmental data.



Girl Scouts of Middle Tennessee

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Program Manager for Indoor/Outdoor Activities and Programs

  • May 2003 - Dec 2007

  • Lead Program Facilitator for Off-Season Girl Programs at Camp Sycamore Hills • Staff management, organizing and teaching girls outdoor skills, teamwork, and communication skills. • Plan events and follow budgeting requirements. • Supervised transportation of staff and girls during off-camp trips. • Responsible for logistical operations for offsite trips. • Supervised other counselors on scheduled activities. • Lead Program Facilitator for Off-Season Girl Programs at Camp Sycamore Hills • Staff management, organizing and teaching girls outdoor skills, teamwork, and communication skills. • Plan events and follow budgeting requirements. • Supervised transportation of staff and girls during off-camp trips. • Responsible for logistical operations for offsite trips. • Supervised other counselors on scheduled activities.