Experience

adjarabet.am

• Armenia
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Data Reconciliation Officer - Financial Analyst

  • Nov 2021 - Present

  Reconciliation payments to ensure the accounting system reflects the correct transactions. General ledger reconciliations. Supporting the month-end process. Generating month-end reports. Reconciling payment provider data with system’s data. Communications with the payment providers. Solving reconciliation related issues or initiation problem with Finance Head. Experience reconciling accounting figures and financial reports. Preparing various daily/weekly/monthly reports. Organization and delivery of reconciliation information to the finance and Internal Audit and Reporting team. Monitoring of financial institutions and payment providers balances daily basis and assessing any settlement or transfer needs to be requested. Show less



Ardshinbank CJSC

• Armenia
• Banking
• 300 - 400 Employee

• Leading specialist of Payment Cards Operations Monitoring and Terminals Network Support Division

  • Nov 2019 - Nov 2021

  Visa, Mastercard, ArCa disputes' resolution, Fraud Monitoring and Analytics, etc. Visa, Mastercard, ArCa disputes' resolution, Fraud Monitoring and Analytics, etc.



CJSC VTB Bank (Armenia)

• Banking
• 100 - 200 Employee

• Chargeback and Fraud Monitoring leading specialist/Plastic Cards' Department

  • Aug 2017 - Jul 2019

  Fraud monitoring. Creation Fraud Monitoring rules. Generation and analysis reports of suspicious transactions. Initiation of Chargebacks’ and Representments’ in the Bank and international payment systems/Mastercard, Visa/. Implementation and control of mutual settlements on protested transactions between the Bank and payment systems. Perform other functions and orders of the head of the department. Entering various transactions, checking and audit related responsibilities for handling disputes, fraud, returns, exemptions, and / or other related transactions. Control, check and edit data during the entry process. Controlling the system to detect possible fraudulent behavior associated with the use of a plastic card and contact cardholders to investigate a dispute or possible fraud. Preparing different financial and clearing/settlement reports between the Bank and international payment systems. Show less

• Leading specialist of Head office customer service hall

  • Apr 2016 - Aug 2017

  Accepting customers’ packages of documents to open or close accounts, as well as to confirm the changes in package documents, making bank account and other contracts, opening and remaking accounts for individuals and legal entities, account management of individuals and legal entities, exchange transactions requested by individuals, making transfers without opening an account for legal entities and individuals (commissioned or to the benefit), service of plastic cards through POS terminals, obtaining and providing customers with cash and other assets within the determined limits, implement cash register functions for physical persons and legal entities, cash acceptance and delivery, provide customers with all the product information on the Bank, within competence, resolve conflict situations arising from the cash settlement of customer service; identify customer needs; consult customers to meet their requirements. Show less

• Senior specialist of Arabkir branch

  • Aug 2014 - Apr 2016

  Accepting customers’ packages of documents to open or close accounts, as well as to confirm the changes in package documents, making bank account and other contracts, opening and remaking accounts for individuals and legal entities, account management of individuals and legal entities, exchange transactions requested by individuals, making transfers without opening an account for legal entities and individuals (commissioned or to the benefit), service of plastic cards through POS terminals, obtaining and providing customers with cash and other assets within the determined limits, implement cash register functions for physical persons and legal entities, cash acceptance and delivery, provide customers with all the product information on the Bank, within competence, resolve conflict situations arising from the cash settlement of customer service; identify customer needs; consult customers to meet their requirements. Show less



LIGA INSURANCE (RGS-Armenia)

• Armenia
• Insurance
• 1 - 100 Employee

• Office Manager of Centre Branch

  • Sep 2013 - May 2014

  Signing insurance contracts, providing consultation to clients regarding insurance, reporting to the Director of the regional branch, carrying out and controlling the process of renewal of insurance contracts. Signing insurance contracts, providing consultation to clients regarding insurance, reporting to the Director of the regional branch, carrying out and controlling the process of renewal of insurance contracts.