Alirio Plaza Rodriguez
Commercial and After Sales Manager at Iveco Venezuela, C.A.- Claim this Profile
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Topline Score
Bio
Credentials
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Administración de Ventas
COINCA Consultores. CARACAS, VENEZUELA -
Análisis Financiero FACTS y Area de Comercialización
GMV. VALENCIA, VENEZUELA -
Business Comunication
Universidad de Toronto. TORONTO, CANADA -
Business Essential
Toronto School Business. TORONTO, CANADA -
Comercio Internacional, Aduanas y Transporte
CEPACEX. CARACAS, VENEZUELA -
Conversational English
Universidad de Toronto. TORONTO, CANADA -
Desarrollo de Franquicia F&I y CFUP
GMAC Mexicana. MONTERREY, MEXICO -
Encuentro de Líderes en Ventas y Negociación
Success Training & Consulting. MARACAY, VENEZUELA -
F&I Manager
GMAC de Venezuela. CARACAS, VENEZUELA -
F&I School Venezuela
GMAC de Venezuela. CARACAS, VENEZUELA -
Finanzas para no Financieros
Humana, VALENCIA, VENEZUELA -
Formación de Facilitadores
CEDE Consultores. CARACAS, VENEZUELA -
Gerencia de Mercadeo
Fundametal. VALENCIA, VENEZUELA -
II Conferencia F&I para México y Latinoamérica
GMAC Mexicana. IXTAPA, MEXICO -
II F&I School Venezuela
GMAC de Venezuela. CARACAS, VENEZUELA -
Intensive English
Pacific Language Institute (PLI). TORONTO, CANADA -
Liderar la Fuerza de Ventas
HayGroup. CARACAS, VENEZUELA -
Marketing
Toronto School Business. TORONTO, CANADA -
Negociación para Gerentes
IESA. CARACAS, VENEZUELA -
Programa de Negociación & Ventas
Master Training. CARACAS, VENEZUELA -
Sales Curse
GMAC de Venezuela. CARACAS, VENEZUELA -
Taller de Análisis Financiero
Performance Latinoamericana, LA VICTORIA, VENEZUELA -
Taller de Integración
IESA. CARACAS, VENEZUELA -
Visión de Negocios 2013
Universidad Metropolitana. CARACAS, VENEZUELA -
Work Planning and Organization
Soluciones Gerenciales. VALENCIA, VENEZUELA
Experience
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Iveco Venezuela, C.A.
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Venezuela
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Automotive
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1 - 100 Employee
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Commercial and After Sales Manager
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Mar 2018 - Present
Belonging to the "Managerial" organization team, develop and implement strategies that allow the commercialization of our vehicles and spare parts at nationwide and increase market share, support the marketing area in all its aspects, responsibly for technical assistance operations and guarantee of our products. Attention to our national dealer network and special clients (government and large private companies); management, attention and training of the technical area of our technical specialists, mechanics and customers•Business plans development and implementation•Vehicles and spare parts sale nationwide•Annual sales plans preparation (Rolling Sales) for both vehicles and spare parts•Meetings participation of the organization's management committee; management participation and making decision of the organization•Supervision and monitoring staff activities in charge of both departments•Periodic visits to our dealers network, major clients and government agencies•Automotive chambers meetings participation •Responsible for operational management of spare parts distribution center (Spare Parts Warehouse)•Develop and approve the pricing policies of our products•Responsible for management of the three commercial business areas of the organization (vehicles, spare parts and technical assistance)•Cases management related to guarantee of new vehicles, approval or rejection of these requests•Responsible for technical support through our technical specialists to our entire dealers network and final customers•Responsible for training and technical update of the technical specialists of the organization•Responsible for training and technical update of technical and mechanical specialists of our dealer network and major customers Show less
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Commercial and Spare Parts Manager
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Nov 2016 - Mar 2018
Belonging to the "Professional" team of the organization, develop and implement strategies that allow commercialization of our vehicles nationwide and increase market share, support the marketing area in all its aspects. Attention of our dealer network and special clients (government and large private companies)•Business plans development and implementation•Vehicles and spare parts sale nationwide•Annual sales plans preparation (Rolling Sales) for both vehicles and spare parts•Meetings participation of the organization's management committee; management participation and making decision of the organization•Supervision and monitoring staff activities in charge of both departments•Periodic visits to our dealers network, major clients and government agencies•Automotive chambers meetings participation •Responsible for operational management of spare parts distribution center (Spare Parts Warehouse)•Develop and approve the pricing policies of our products Show less
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National Sales Coordinator
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Apr 2010 - Nov 2016
A part of the team "Professional" of the organization. Develop and implement strategies for Sales and marketing our products nationwide and increase market share, Sales and marketing support area in all its aspects. Care of our dealer network and special customers (government and large private companies)• Development and implementation of business plans that were able to position the company as the third country truck assembly plant in the country• Increased sales for two consecutive years, obtaining a 14% share of market; in both years, when the market was going down• Creation and implementation of business management systems in our dealer network have allowed increase end-customer satisfaction and as a result has been maximized profitability of dealers.• Increase dealers profitability, through scheduled visit to our dealer network and analyzing business results, which enabled better implementation of marketing strategies for all business areas (units, equipment, parts and service)• Support our dealer network in care and development of leads, managing to obtain large key accounts• Support institutional brand campaigns and customer loyalty Show less
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ArcelorMittal - Industrias Unicon C.A.
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Venezuela
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Mining
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100 - 200 Employee
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Sales Specialist of Exports
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Jan 2007 - May 2009
Customers attention from international markets, development of new customers in emerging markets (Latin-American) and opening new accounts in those countries in which the company still had no presence, through market research and developing strategies succeeded in placing the products in these new markets • Achievement levels of the organization budgeted sales through proper planning of product sales and services • High performance in the implementation, coordination and administration of sales plans designed to market under my responsibility; evidenced by the 20% increase in the customer base in the markets in which the company already had a presence; enabling better brand positioning • Analysis of the Chilean market was conducted, in which the company had no presence, were developed and implemented effective business strategies that allowed the sale of our products and services in this market • Outstanding customer care, applying activities relevant to developing and maintaining long-term relationships with customers. Also, the correct and timely handling of customer complaints, follow up from initial receipt of the complaint to obtain complete customer satisfaction • Direct support, preparation and timely submission of requirements of the customer, credit applications from customers and constant monitoring of letters of credit opened by customers as guarantee and follow up, monitoring to support purchase orders • Make improvements of the products and / or adaptations to the needs of the market served Show less
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GMAC de Venezuela, CA
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Caracas - Venezuela
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Sales Specialist
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Aug 2001 - Jan 2007
Development and implementation strategies oriented to increase market share of the brand, program development organization, sales force development, with experience and training strategies different positions with different cross-occupied areas Sales Specialist (August 2001 – January 2003) • Direction and control of meetings with the Chevrolet dealer network in the country, conducting courses and presentations focused on the motivation of sales forces of the dealers across, subjects as a value-added product package and loyalty to the brand • Development of different sales plans and motivation to dealers to increase market share • Manuals elaborations and operating procedures. Development, implementation and monitoring of new online tools. • Analysis and study of credit applications Leader of F&I Program for Venezuela (January 2003 – January 2004) • Direction and control of meetings with the Chevrolet dealer network F&I, conducting courses and presentations, brand loyalty • Development of different strategies to increase the market share • Direct supervision of staff at dealerships F&I, developing and consolidating reports results managements • Implementation and monitoring of the program in Venezuela, implementation of the franchise F&I CFUP •Credit Analysis and study Financial Analyst (January 2005 – January 2007) • Financial statements analysis of the Chevrolet dealers to establish credit lines (Wholesale) and minimize credit risk of the organization on the lines of credit • Audits to Chevrolet dealers • Implementation of Marketing Profiles dealers to help to financial statements analysis, required for the review and updating of credit lines of the Chevrolet dealers • Over the last ten months cross training was done with the credit department retail (Retail Plan) Show less
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Education
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2007 - 2009
Andres Bello Catholic University
Master of Business Administration (MBA), Graduation Thesis Pending - All Pensum of subjects was completed -
1995 - 2000
Bicentary of Aragua University
Bachelor of Business Administration Marketing references, Sales & Marketing
Community
