Corporate Sales Manager

• Oct 2022 - Present

Assistant Commercial Product Marketing Manager

• Oct 2021 - Sep 2022

Responsible for ensuring that all activity meets both internal company standards and external regulatory requirements with duties: • Successfully managed a sales team of 10+ people to meet and achieve sales goals. • Develop and implement sales plans to expand customer base and increase customer retention. • Present sales, revenue, and expenses reports to management teams. • Research competition and develop strategies to stand out as a company against competitors. • Collaborate with production teams on new product development and marketing. • Ensure customer satisfaction by taking ownership of client issues until they reach resolution. All questions / concerns that arise from the day to day business filter through this position. • Assist with distributor management • Own the sales forecast and manage slow moving or out-dated inventory. • Assist sales with key account presentations and other product support. • Assist product marketing for a product group (Home Appliances). • Perform visits to selected customers and responsible for daily review of escalations. • To provide day to day commercial support to the Senior Commercial manager and account management teams. Assist in the management of contractual claims / disputes with clients and other third-parties. Project: Brand Manufactured by Grupo Imex Industria - Hipo is specialized in production of PVC Tank, PVC and HDPE pipes. - Smartflex is specialized in mattress products that use the most advanced technology. - Sacos De Ráfia is specialized in production of bag in polypropylene. - Tinta Décor is specialized in production of paints and derivatives. - Beko is specialized in sales of house appliances. Show less

Assistant Operations Manager

• Mar 2019 - Aug 2021

Responsible for ensuring that all activity meets both internal company standards and external regulatory requirements with respect to ensure the Company's obligations and policies in these areas are fully complied, with duties: • Managing projects as assigned and organising teams to assist in these efforts • Handling customer complaints and resolving issues that employees are not authorised to handle on their own • Dealing with schedule changes, employee call-ins, and other staffing issues • Filling in for absent employees as needed to ensure smooth operation of the business • Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks • Delegating tasks to employees • Keeping day-to-day activities organised • Recruiting and interviewing new hires • Leading training classes or providing one-on-one training to employees • Supervising employees and providing additional training and coaching as needed to ensure everyone is performing their job properly • Resolving disputes between employees • Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment • Motivating employees to perform well • Maintaining a safe and clean work environment • Training employees in proper safety procedures and providing training updates as needed • Organising promotions and spearheading marketing efforts by setting up displays and educating customers and employees on promotions or specials Project: Taag Luanda / Fly Emirate Show less

Strategic Business Unit Manager

• Feb 2017 - Jan 2019

Responsible for ensuring that all activity meets both internal company standards and external regulatory requirements with respect to ensure the Company's obligations and policies in these areas are fully complied, with duties: • Encouraging continuous improvement through sales and reporting of the • Administered and selected on-going programs and special projects. • Performed sponsorship recruitment and prize distribution. • Provided administrative, secretarial and clerical support for special events. • Assisted in maintaining assigned office, program and event records. • Prepared event related correspondence and reports. • Set up meetings with target stakeholders. • Prepared campaigns planning, strategy and tactics. • Monitored developments in the external environment and identified relevant information sources. • Analysed basic statistical data and prepared trend reports for team. • Assisted with campaigns internal communication. Project: Coca Cola for South Africa, Botswana and Mozambique, Toyota S.A, KFC S.A, Vodacom S.A, BestDrive S.A. Show less

Retail Sales Specialist

• Jun 2015 - May 2016

Responsible for ensuring that all activity meets both internal company standards and external regulatory requirements with respect to Health, Safety and the Environment to ensure the Company's obligations and policies in these areas are fully complied, with duties: • Encouraging continuous improvement through sales and reporting of the key operational aspects to senior manager. • Providing specialist direction on unusual or difficult customer issues. • Ordering Stocks and items exchanges. • Dealing with complaints from clients regarding broken items and purchases default after-sales support when requested. • Demonstrated an unwavering commitment to customer service, adding new costumers while maintaining premium service levels with existing accounts. Project: Eastgate Mall Shop. Show less

Assistant Laboratory Developer

• Feb 2014 - Feb 2015

Working closely with process chemist and control engineer to ensure: • The process plant is set up to provide maximum output levels and efficient running of the production facility. • Maintain and keep a daily diary, instruction book of the events on site or daily rapport. • Setting up plant and equipment configuration so that they can be readily adapted to suit the product range and the process technologies involved, taking environmental and economic aspects into account. • Labour office (HR), recording presence and shifting of groups. • Determination of the organoleptic, physical and chemical characteristics of test samples. • The identification and determination of target components in a variety of matrices, including food, feed, water, environmental and commercial products. • Tasks include route determination, preliminary and detail designing, Installing and commissioning new production plants, including monitoring developments and troubleshooting, project management, report writing, cost estimation, documentation and adjudication. Project: Subsea Gravity Separation, Development of the SpoolSep. Show less