Aline Patriarca
Product Manager at TrueDialog: Enterprise-Grade SMS Texting Platform- Claim this Profile
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Inglês Full professional proficiency
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Espanhol Elementary proficiency
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Português Native or bilingual proficiency
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Bio
Experience
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TrueDialog: Enterprise-Grade SMS Texting Platform
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United States
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Software Development
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1 - 100 Employee
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Product Manager
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Nov 2022 - Present
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ExxonMobil
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Oil and Gas
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700 & Above Employee
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Agile Business Analyst
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Nov 2021 - Oct 2022
As the BA of a Data Provisioning Agile team, works closely with the business PO and stakeholders to understand the value of the requirements, so the team´s work backlog can be created, prioritized and planned across sprints, Works with the dev team and system architects to design solutions, translating business requirements into technical development. Facilitates and leads Agile ceremonies, like Sprint Planning, Grooming, Daily, Retrospective, etc. The team delivers data provisioning solutions via APIs and event streaming that are crucial for Lubes Demand and Supply Planning and also for enhancing business operations in the Manufacturing Equipment area, generating cost savings and business efficiency.
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Siemens
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Germany
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Automation Machinery Manufacturing
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700 & Above Employee
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Project Manager
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Apr 2021 - Nov 2021
- Acting as Project Manager following the PM@Siemens guideline of good management practices (Similar to PMBOK),- Project manager for special projects in the Digital Control area at Siemens, which are related to information technology, software development, development and implementation of SCADA systems and projects to implement and support IT infrastructure;- Management of technical, financial and project schedule topics. Presentation of internal and external KPIs, meetings with clients and internal presentations of results presentation and project management.
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SLA and Support - Technical Coordinator
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Oct 2018 - Nov 2021
- Manager and coordinate SLA contracts, deadline, follow-up meetings, task fulfillment and customer satisfaction, customer meeting, creation / maintenance of KPIs. - SLA activities (Service Level Agreement) on projects REGER, ONS (National Electric System Operator), Energia+, Eletrobrás, Energisa, ENEL and SABESP.
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Quality Analyst
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Jan 2012 - Oct 2018
- Technical Leader of SW Tests for issues related to software testing, test monitoring, defect retest, implementation validation, test coordination with the team.- Responsible for Software Testing, Defect Integration, Build Creation, Documentation and Configuration Management- Conducting and creating Smoketests- Defects Integration / Build Creation- Control of use and versioning of OpenSource Tools used in Minneapolis (USA) projects- Creation of Windows, Adobe, Java and Oracle update packages used internally and by customers.- Support to the REGER project, ONS (National Operator of Electric Systems) –Brazil.
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PC Sistemas
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Goiânia e Região, Brasil
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Test Analyst
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Dec 2010 - Dec 2011
Responsible for NFe, SPED PIS / COFINS and Drugs Project - Expertise in conducting testing and validation of internally developed systems. Ensuring product quality. - Implementation and consulting 2.0 of NFe server, SPED PIS / COFINS and OL process. - Validation of software enhancements requests - Creation of Test Case for Automation Responsible for NFe, SPED PIS / COFINS and Drugs Project - Expertise in conducting testing and validation of internally developed systems. Ensuring product quality. - Implementation and consulting 2.0 of NFe server, SPED PIS / COFINS and OL process. - Validation of software enhancements requests - Creation of Test Case for Automation
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Lactec
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Brazil
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Research Services
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300 - 400 Employee
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Test Analyst
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Jun 2010 - Dec 2010
Responsible for Performing Software Testing and Test Automation (Siemens Project) - Achievement and creation of Smoke Tests - Software Test Automation - Validation and builds installation / retest defects Responsible for Performing Software Testing and Test Automation (Siemens Project) - Achievement and creation of Smoke Tests - Software Test Automation - Validation and builds installation / retest defects
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Unimix Tecnologia
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Brazil
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Software Development
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1 - 100 Employee
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Test Analyst
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Mar 2008 - Jun 2010
Responsible for System Testing and Documentation - Expertise in conducting test and validation systems developed internally (web and desktop). - Creation of user guides for the systems developed internally. - User training for the use of the systems. - Presentation modules for new customers. - Report creation and maintenance in Oracle reports. Responsible for System Testing and Documentation - Expertise in conducting test and validation systems developed internally (web and desktop). - Creation of user guides for the systems developed internally. - User training for the use of the systems. - Presentation modules for new customers. - Report creation and maintenance in Oracle reports.
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Laboratório Teuto
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Brazil
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Pharmaceutical Manufacturing
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700 & Above Employee
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IT Analyst
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Jan 2006 - Mar 2008
Responsible for User Training- Acting on the training and operational support systems developed and / or acquired by the company.- Development work with Key users, giving lectures and performing activities with the aim of increasing knowledge and encourage users to develop their activities.- Responsible for solving the problems of ERP systems (BPCS) and Quality Control of Documents (DocNix) and know all the processes and functions of the systems
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Trainee
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Nov 2004 - Jan 2006
Internship in the areas of Network and Telephony- Responsible for part of telephony, implementation of improvements and cost-cutting.- Management and control of user access and backups controls-Generation of performance monthly reports, internet and telephone expenses.- Maintenance and support of computers and assistance to users, performing hardware repairs, software configurations and troubleshooting the comprehensive network.
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Education
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Ibmec
Master of Business Administration - MBA, Digital Manager & Metaverso -
Faculdade Pitagoras
Pós-graduação Lato Sensu - MBA, Ferramentas Quantitativas Aplicadas à Gestão -
Pontifícia Universidade Católica do Paraná
Master of Business Administration - MBA, Gestão da Qualidade de Produtos e Processos -
Universidade Estadual de Goiás
Bacharel em Sistemas de Informação, Information Technology