Zertifizierte interkulturelle Dolmetscherin

• Aug 2022 - Present

Digital Content Manager

• Jul 2018 - Present

Familien Reiseblog aus der Zentralschweiz Familien Reiseblog aus der Zentralschweiz

Consucutive Interpreter German-Portuguese

• Jan 2018 - Present

Consecutive Interpreter German-Portuguese

• May 2013 - Present

Head Of Marketing Communications

• Jun 2020 - Nov 2021

Planing and Implementation of online initiatives, campaigns and sales initiatives; • Sales, organization, and performance of banquets and seminars; • Creation and performance of a consistent content strategy; • Crisis management focused on Sales during Covid-19 Pandemic; • Participation and developing Food and Beverage and Events yearly strategy; • Diverse Administrative tasks incl. reservations and general inquires. Planing and Implementation of online initiatives, campaigns and sales initiatives; • Sales, organization, and performance of banquets and seminars; • Creation and performance of a consistent content strategy; • Crisis management focused on Sales during Covid-19 Pandemic; • Participation and developing Food and Beverage and Events yearly strategy; • Diverse Administrative tasks incl. reservations and general inquires.

Food and Beverage Associate / Barista

• Nov 2018 - Dec 2019

• Greeting customers, providing information for specials and promotions, set up advertisement displays for new incoming merchandise, beverages, and bakery items. • Provided customized attention and beverages to customers daily in a high-paced and demanding environment. • Enhanced store ratings and guest satisfaction through seasonal promotions and an understanding of individual customer needs and wants. • Successfully increased total Cafeteria sales by 40%. • Greeting customers, providing information for specials and promotions, set up advertisement displays for new incoming merchandise, beverages, and bakery items. • Provided customized attention and beverages to customers daily in a high-paced and demanding environment. • Enhanced store ratings and guest satisfaction through seasonal promotions and an understanding of individual customer needs and wants. • Successfully increased total Cafeteria sales by 40%.

Event Assistant

• Jul 2015 - Jan 2017

• Organization and Leading guided tours on Choco World (in several languages, including Chinese groups). • Conducted ticket sales through the box office (phone, in-person, and internet). • Solely managed shows and events open for mass public attendance. • Administrative duties related to ChocoWorld. • Organization and Leading guided tours on Choco World (in several languages, including Chinese groups). • Conducted ticket sales through the box office (phone, in-person, and internet). • Solely managed shows and events open for mass public attendance. • Administrative duties related to ChocoWorld.

Event Staff

• Dec 2014 - Sep 2016

• Perform assistance duties to events managers. • Provide best practices and standards in guest services. • Interact and support logistic, catering and technic teams. • Perform assistance duties to events managers. • Provide best practices and standards in guest services. • Interact and support logistic, catering and technic teams.