Alina Shevelev
Financial Operator at Imagen Cards- Claim this Profile
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Bio
Experience
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Imagen Cards
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Israel
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Financial Services
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1 - 100 Employee
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Financial Operator
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Aug 2021 - Present
* Customer support in financial issues - working with multiple interfaces in the company and directly with customers. * Ordering new cards for customers and activation * Approval of Bank Account opening, maintenance process * Monitoring the mailboxes in terms of processing and queries. * Support of International Transfers (China, Moldova, Ukraine, Russia) * Monitoring transfers and balances information * Reconciliation of transactions and settlements * Customer support in financial issues - working with multiple interfaces in the company and directly with customers. * Ordering new cards for customers and activation * Approval of Bank Account opening, maintenance process * Monitoring the mailboxes in terms of processing and queries. * Support of International Transfers (China, Moldova, Ukraine, Russia) * Monitoring transfers and balances information * Reconciliation of transactions and settlements
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Israel Diamond Center
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Retail Luxury Goods and Jewelry
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1 - 100 Employee
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Product Marketing Specialist
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Sep 2019 - Jul 2021
* Promotion and sale of products to the Chinese market * Promotion of products to the Russian market * Create and distribute multipurpose content across a variety of communication platforms, including the Internet, social media (Facebook, Instagram etc.), advertising and direct mail * Communication with clients * Have CRM, Hubspot, Fantasy, Microsoft Office skills * Promotion and sale of products to the Chinese market * Promotion of products to the Russian market * Create and distribute multipurpose content across a variety of communication platforms, including the Internet, social media (Facebook, Instagram etc.), advertising and direct mail * Communication with clients * Have CRM, Hubspot, Fantasy, Microsoft Office skills
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SiCheng YouXian Company
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Harbin, Heilongjiang, China
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Marketing Manager
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Sep 2016 - Jun 2018
* Advise customers on wood products * Approving all customer paperwork * Monitoring customer inquiries * Solving issues with furniture delivery * Solving customer issues as necessary * Advise customers on wood products * Approving all customer paperwork * Monitoring customer inquiries * Solving issues with furniture delivery * Solving customer issues as necessary
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Non Keng Equipment Sales Company
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Harbin, Heilongjiang, China
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Marketing Manager
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Sep 2013 - Aug 2016
* Promotion of products to the Russian market * Communication with clients * Translation and execution of documentation * Represented the company at an International Exhibition in China * Promotion of products to the Russian market * Communication with clients * Translation and execution of documentation * Represented the company at an International Exhibition in China
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Education
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Harbin Engineering University/Harbin, China
Master's degree, International Economics and Trade -
Heilongjiang University/ Harbin, China
Bachelor's degree, International Economics and Trade