Alina Shevelev

Financial Operator at Imagen Cards
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Contact Information
us****@****om
(386) 825-5501
Location
Netanya, Center District, Israel, IL

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Experience

    • Israel
    • Financial Services
    • 1 - 100 Employee
    • Financial Operator
      • Aug 2021 - Present

      * Customer support in financial issues - working with multiple interfaces in the company and directly with customers. * Ordering new cards for customers and activation * Approval of Bank Account opening, maintenance process * Monitoring the mailboxes in terms of processing and queries. * Support of International Transfers (China, Moldova, Ukraine, Russia) * Monitoring transfers and balances information * Reconciliation of transactions and settlements * Customer support in financial issues - working with multiple interfaces in the company and directly with customers. * Ordering new cards for customers and activation * Approval of Bank Account opening, maintenance process * Monitoring the mailboxes in terms of processing and queries. * Support of International Transfers (China, Moldova, Ukraine, Russia) * Monitoring transfers and balances information * Reconciliation of transactions and settlements

    • Retail Luxury Goods and Jewelry
    • 1 - 100 Employee
    • Product Marketing Specialist
      • Sep 2019 - Jul 2021

      * Promotion and sale of products to the Chinese market * Promotion of products to the Russian market * Create and distribute multipurpose content across a variety of communication platforms, including the Internet, social media (Facebook, Instagram etc.), advertising and direct mail * Communication with clients * Have CRM, Hubspot, Fantasy, Microsoft Office skills * Promotion and sale of products to the Chinese market * Promotion of products to the Russian market * Create and distribute multipurpose content across a variety of communication platforms, including the Internet, social media (Facebook, Instagram etc.), advertising and direct mail * Communication with clients * Have CRM, Hubspot, Fantasy, Microsoft Office skills

  • SiCheng YouXian Company
    • Harbin, Heilongjiang, China
    • Marketing Manager
      • Sep 2016 - Jun 2018

      * Advise customers on wood products * Approving all customer paperwork * Monitoring customer inquiries * Solving issues with furniture delivery * Solving customer issues as necessary * Advise customers on wood products * Approving all customer paperwork * Monitoring customer inquiries * Solving issues with furniture delivery * Solving customer issues as necessary

  • Non Keng Equipment Sales Company
    • Harbin, Heilongjiang, China
    • Marketing Manager
      • Sep 2013 - Aug 2016

      * Promotion of products to the Russian market * Communication with clients * Translation and execution of documentation * Represented the company at an International Exhibition in China * Promotion of products to the Russian market * Communication with clients * Translation and execution of documentation * Represented the company at an International Exhibition in China

Education

  • Harbin Engineering University/Harbin, China
    Master's degree, International Economics and Trade
    2012 - 2015
  • Heilongjiang University/ Harbin, China
    Bachelor's degree, International Economics and Trade
    2007 - 2012

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