Alina Sharshniova

Инженер технической поддержки at VADAROD
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Contact Information
us****@****om
(386) 825-5501
Location
Minsk, Belarus, BY
Languages
  • Русский Native or bilingual proficiency
  • English Limited working proficiency

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Bio

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Experience

    • Belarus
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Инженер технической поддержки
      • Feb 2023 - Present

      - SQL - работа с логами. - JIRA - тестирование системы на разных фронтах и оформление дефектов. - Взаимодействие с другими отделами ( тестирование/разработка/аналитика) - ведение внутренней консультации сотрудников по работе системы. - SQL - работа с логами. - JIRA - тестирование системы на разных фронтах и оформление дефектов. - Взаимодействие с другими отделами ( тестирование/разработка/аналитика) - ведение внутренней консультации сотрудников по работе системы.

    • Russian Federation
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Support Engineer
      • Sep 2018 - Oct 2022

      testing and data analysis. bug report and technical consultation of users (JIRA) API SQL work with monitoring systems Kibana / Grafana mobile app and web testing testing and data analysis. bug report and technical consultation of users (JIRA) API SQL work with monitoring systems Kibana / Grafana mobile app and web testing

    • Russian Federation
    • Technology, Information and Internet
    • 200 - 300 Employee
    • Technical Support Specialist
      • May 2018 - Jun 2018

      Moderate user requests. Moderate user requests.

    • Technology, Information and Internet
    • 1 - 100 Employee
    • Technical Support Specialist
      • Aug 2017 - May 2018

      Providing technical assistance to users. Advising on the work of the site Conducting correspondence by mail, chats, skype. Conducting telephone conversations and remote assistance in setting up equipment. Online monitoring of the site. Indirect sales of services. Providing technical assistance to users. Advising on the work of the site Conducting correspondence by mail, chats, skype. Conducting telephone conversations and remote assistance in setting up equipment. Online monitoring of the site. Indirect sales of services.

  • Stormnet
    • Belarus
    • QA engineer
      • Mar 2016 - Apr 2016

      Practical skills: - Functional testing - Security testing - Performance Testing - Stress testing - Smoked testing - regression testing - usability - Localization Testing - Compatibility testing - Mobile testing Testing was carried out by application of black and gray box. Writing a check sheets and test cases. Jobs bug trekking system JIRA The writing bug reports. Team work in Scrum. Practical skills: - Functional testing - Security testing - Performance Testing - Stress testing - Smoked testing - regression testing - usability - Localization Testing - Compatibility testing - Mobile testing Testing was carried out by application of black and gray box. Writing a check sheets and test cases. Jobs bug trekking system JIRA The writing bug reports. Team work in Scrum.

Education

  • Stormnet- IT courses
    Sowtaware tester
    2016 - 2016
  • college of arts and crafts Kedyshko
    specialist, painter decorator , interior designer
    2008 - 2010

Community

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