Experience

Payall Payment Systems, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• Client Success Manager

  • Sep 2022 - Present

  Соединенные Штаты Америки My journey has been marked by a passion for creating harmonious workflows, analyzing client needs, and developing robust policies that elevate the client support experience. My diverse background, from environmental conservation to client satisfaction, has instilled in me a profound appreciation for clear communication, organizational excellence, and initiative, allowing me to contribute meaningfully to our mission at Payall. I’m driven by the human connections that lie at the heart of every… Show more My journey has been marked by a passion for creating harmonious workflows, analyzing client needs, and developing robust policies that elevate the client support experience. My diverse background, from environmental conservation to client satisfaction, has instilled in me a profound appreciation for clear communication, organizational excellence, and initiative, allowing me to contribute meaningfully to our mission at Payall. I’m driven by the human connections that lie at the heart of every transaction. Let’s explore how Payall can revolutionize your financial interactions and bring transformative solutions to your unique needs. Feel free to connect! Show less



Ameli

• United States
• Wellness and Fitness Services

• Chief Executive Officer

  • Feb 2016 - Feb 2022

  Kiev,Ukraine • Establish the Team’s tasks and monitors them. • Knowing the product and the procedures inside and out. • Helps Clients / through online/offline chat, e-mail, phone, and online presentations, and information sharing. • Manage the team and assign responsibilities related to content creation and update. • Cooperate with other teams to make sure that they have all the needed training and internal documentation to progress within their roles



Crep Global

• Türkiye
• International Trade and Development
• 1 - 100 Employee

• Co-Chief Executive Officer

  • May 2014 - Jan 2017

  Киев, Украина • Manage the team and assign responsibilities related to content creation and update • Cooperate with other teams to make sure that they have all the needed training and internal documentation to progress within their roles • Write the internal and customer-facing knowledge base • Collaborates with internal departments to facilitate Client satisfaction; • Analyzes the Client requests statistics. Training, coaching, and consulting staff in standard… Show more • Manage the team and assign responsibilities related to content creation and update • Cooperate with other teams to make sure that they have all the needed training and internal documentation to progress within their roles • Write the internal and customer-facing knowledge base • Collaborates with internal departments to facilitate Client satisfaction; • Analyzes the Client requests statistics. Training, coaching, and consulting staff in standard policies, procedures, and best practices; • Supervising/monitoring the Client Support Agents’/Team’s activity/performance; • Elaborating Standard Operating Procedures and Policies; • Ensure Client satisfaction and the provision of professional client support service by the Team; Show less



Ecology Ukraine

• Environmental Services
• 1 - 100 Employee

• Environmental Specialist

  • May 2011 - May 2013

  Луганская область, Украина • Inventory and substantiating material for enterprises of all pollution classes. • Developed documents on emissions of harmful substances into the atmosphere and control pollution. • Sampling and examination of materials and facilities of the enterprise for compliance with sanitary protection standards. • Management and organization about Waste.