Experience

Property Tax International

• Ireland
• Accounting
• 1 - 100 Employee

• Business Development Manager-Property Tax International part of Taxback Group

  • Sep 2020 - Present

  Identify new business opportunities Improve and grow the business by establishing and developing the relationship with the customers, suppliers and other partners Strategic planning and positioning on the appropriate markets Understanding the needs of the customers to be able to respond with a plan on how to meet these Working and thinking strategically in order to improve business Discussing promotional strategy and activities with the marketing department Identify new business opportunities Improve and grow the business by establishing and developing the relationship with the customers, suppliers and other partners Strategic planning and positioning on the appropriate markets Understanding the needs of the customers to be able to respond with a plan on how to meet these Working and thinking strategically in order to improve business Discussing promotional strategy and activities with the marketing department



CluneTech

• Ireland
• Software Development
• 1 - 100 Employee

• Business Development Manager-Visa First

  • Sep 2017 - Sep 2020

  Identify new business opportunities Improve and grow the business by establishing and developing the relationship with the customers, suppliers and other partnersStrategic planning and positioning on the appropriate marketsUnderstanding the needs of the customers to be able to respond with a plan on how to meet these Working and thinking strategically in order to improve businessDiscussing promotional strategy and activities with the marketing department

• Sales Team Leader -Visa First

  • Mar 2013 - Sep 2017

  Manage team sales and customer service representatives for French and Italian market Establish and execute target achievement strategies Reporting and analysis function Train and monitor team members Evaluate and motivate team members; Enhance performance Complaint managementConflict resolution

• Sales and Customer Support Representative-Visa First

  • Sep 2009 - Mar 2013



Office Depot

• United States
• Retail Office Equipment
• 700 & Above Employee

• Process Assistant Credit Hold and Collection Contract France

  • Jan 2009 - Sep 2009

  Debt collection, particularly large accounts Risk management and financial analysis Processing of files submitted at the end of the year Escalate potential issues of non-payment to management Accesing customer data in SAP database Working with sales department, order entry group to resolve billing issues and customer disputes Sending past due notice to customers Research and resolve billing and payment discrepancies in a timely manner Debt collection, particularly large accounts Risk management and financial analysis Processing of files submitted at the end of the year Escalate potential issues of non-payment to management Accesing customer data in SAP database Working with sales department, order entry group to resolve billing issues and customer disputes Sending past due notice to customers Research and resolve billing and payment discrepancies in a timely manner