Experience

Office Concierge

• United Kingdom
• Facilities Services
• 100 - 200 Employee

• Accounts Assistant

  • Mar 2022 - Present



JAY'S HOMECARE LIMITED

• Hospitals and Health Care
• 1 - 100 Employee

• Account Assistant

  • Jul 2018 - Present

  • Producing monthly reports using advanced Excel spreadsheets functions generated with the aid of CM2000 reports system;• Processing of the payroll for the personnel;• Answering phone calls from customers and assisting them with any questions;• Email or post invoices requested by customers;• Processing incoming customer payments;• Contacting customers regarding invoicing issues, payment problems and discrepancies;• Reconciling care calls visits on CM200 on a daily basis;• Organizing and maintaining accounts folders on the server as well as all ad hoc duties;• In charge with auditing the service users’ log books and files and report any discrepancy;• Preparing appointments with candidates and interviewing them for care worker position;• General administration and accounts team support as required.

• Office Assistant

  • Dec 2017 - Jul 2018

  Reconciling care calls visits on CM200 on a daily basis; In charge with auditing the service users’ log books and files and report any discrepancy; Interviewing candidates for care worker position; Creating various spreadsheets, heavily working in Microsoft Excel;



First Choice for Home Care

• London, United Kingdom

• Administrator

  • Sep 2016 - Dec 2017

  • • Performed office duties such as handling calls, filing, arranging meeting and interviews and assisting customers with various queries; • Carrying out large volumes of filing while retaining a good level of accuracy and efficiency; • Maintaining an effective administration system; • Organized timetables in reference to meeting, appointments and interviews; • In charge with auditing the service users’ logbooks and report any discrepancy; • Typing up correspondence including letters, minutes and memos; • Dealing with various queries coming from Councils, Brokerage or directly from the service users; • In charge with service users’ quality control and making sure the database has the update care plans and customers’ information on. • Built strong relationships with customers and colleagues whilst showing flexibility by supporting the day to day running of the branch.



Quaker Social Action

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Office Administrative Assistant

  • Sep 2015 - Sep 2016

  • In charge with marketing research and generating various reports; • I was in charge with data entry in access and excel systems; • Organized and maintained the office files and record; • Performed office duties such as updating, filing and processing of all documents; • Actively taking part in running workshops and always helping candidates in creating various case studies; • In charge with marketing research and generating various reports; • I was in charge with data entry in access and excel systems; • Organized and maintained the office files and record; • Performed office duties such as updating, filing and processing of all documents; • Actively taking part in running workshops and always helping candidates in creating various case studies;



Queensbury College

• London, United Kingdom

• Office Administrative Assistant

  • Oct 2010 - Sep 2012

  • I was in charge with the general administrative duties; scanning and copying students’ documents and issuing new ID cards for them and the office staff; • Helping new candidates to fill in the application form; • Providing them information about enrollment and course description; • Circulating documents via post and email; • Actively participating at different ESOL courses along with other students; • I was in charge with the general administrative duties; scanning and copying students’ documents and issuing new ID cards for them and the office staff; • Helping new candidates to fill in the application form; • Providing them information about enrollment and course description; • Circulating documents via post and email; • Actively participating at different ESOL courses along with other students;



Inditex

• London, United Kingdom

• HR Controller and Payroll Administration

  • Sep 2008 - May 2010

  • Prepared and delivered various HR reports, creating different analysis at the request of HR Director; • Processed monthly payroll for the staff and prepared all related forms such as: timesheets, sick leave, monthly declarations. • Prepared and delivered various HR reports, creating different analysis at the request of HR Director; • Processed monthly payroll for the staff and prepared all related forms such as: timesheets, sick leave, monthly declarations.