Alina-Letitia Scarlat

Administrator at Universitatea „Babeș-Bolyai” din Cluj-Napoca
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Contact Information
us****@****om
(386) 825-5501
Location
Romania, RO
Languages
  • English Professional working proficiency
  • Greek Elementary proficiency
  • Romanian Native or bilingual proficiency

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Credentials

  • Fluență la limba Engleză pe Duolingo: Intermediar (Estimată)
    Duolingo
    Nov, 2015
    - Oct, 2024

Experience

    • Romania
    • Higher Education
    • 300 - 400 Employee
    • Administrator
      • Jul 2023 - Present

    • Romania
    • Banking
    • 700 & Above Employee
    • Assistant Relationship Manger Corporate
      • May 2022 - Jul 2023

      - Open current accounts - Writing various service contracts (for POS, E-Banking, guarantee accounts for proper execution - Verifying, checking and updating periodically the client's information & data in the banking system; - Provide the necessary support for all customers already in our portfolio; - Collecting and data entry of information related to the customers to use in the credit application form - Open current accounts - Writing various service contracts (for POS, E-Banking, guarantee accounts for proper execution - Verifying, checking and updating periodically the client's information & data in the banking system; - Provide the necessary support for all customers already in our portfolio; - Collecting and data entry of information related to the customers to use in the credit application form

    • Relationship Manager
      • Aug 2021 - Jun 2022

      - Carrying out the specific activities of the sales department in order to accomplish the tasks assigned by the management; - Preparing, signing and verifying the leasing contracts; - Managing relationships with suppliers and dealers in order for them to promote the company's offer and products - Making financial offers and presenting them to the potential clients - Carrying out the specific activities of the sales department in order to accomplish the tasks assigned by the management; - Preparing, signing and verifying the leasing contracts; - Managing relationships with suppliers and dealers in order for them to promote the company's offer and products - Making financial offers and presenting them to the potential clients

    • Romania
    • Banking
    • 700 & Above Employee
    • Assistant Relationship Manager Corporate
      • Jan 2019 - Aug 2019

      - Open current accounts- Writing various service contracts (for POS, E-Banking, guarantee accounts for proper execution- Verifying, checking and updating periodically the client's information & data in the banking system;- Provide the necessary support for all customers already in our portfolio;- Collecting and data entry of information related to the customers to use in the credit application form

    • Retail Banking Officer
      • Apr 2017 - Dec 2018

      - Solving in time and correctly of all cash and non cash transactions (deposits, cash withdrawals, invoice payments, exchange, payment orders, bank transfers)- Feeding with money the cash desks, ATMs and BNAs- Involved in the daily specific activities of opening and closing the treasury- Promoting and selling of specific services and products found in the bank portfolio (online banking, mobile banking, info sms and other transaction related products to sustain the migration of operations to alternative non-human options like ATM, BNA, internet banking)- Opening/closing accounts for retail and business customers- Helping customers log issues in the internal ticketing system and actively participating in the resolution process- Maintaining contact with the customer and the Head office while trying to resolve their issues Show less

    • Germany
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Receptionist
      • May 2016 - Apr 2017

      - keeping reports in Hostware program - receiving and distribution of tourists in accommodation space - making and confirming reservations - preparing the documents necessary for check in - resolving any complaints and service requests from customers - keeping reports in Hostware program - receiving and distribution of tourists in accommodation space - making and confirming reservations - preparing the documents necessary for check in - resolving any complaints and service requests from customers

  • N&C Tourism - Cubix hotel
    • Brasov County, Romania
    • Front Desk Receptionist
      • Feb 2010 - Jan 2014

      - keeping reports in Fidelio program - receiving and distribution of tourists in accommodation space - making and confirming reservations - preparing the documents necessary for check in - resolving any complaints and service requests from customers - keeping reports in Fidelio program - receiving and distribution of tourists in accommodation space - making and confirming reservations - preparing the documents necessary for check in - resolving any complaints and service requests from customers

  • MEMO pension
    • Brasov County, Romania
    • Front Desk Receptionist
      • Mar 2009 - Feb 2010

      - keeping reports in MEDALLION program - receiving and distribution of tourists in accommodation space - making and confirming reservations - preparing the documents necessary for check in - resolving any complaints and service requests from customers - signing new contracts with travel agencies and firms - keeping reports in MEDALLION program - receiving and distribution of tourists in accommodation space - making and confirming reservations - preparing the documents necessary for check in - resolving any complaints and service requests from customers - signing new contracts with travel agencies and firms

  • TRAIAN HOTEL
    • Brasov County, Romania
    • Front Desk Receptionist
      • Nov 2007 - May 2008

      - receiving and distribution of tourists in accommodation space - making and confirming reservations - preparing the documents necessary for check in - resolving any complaints and service requests from customers - receiving and distribution of tourists in accommodation space - making and confirming reservations - preparing the documents necessary for check in - resolving any complaints and service requests from customers

  • SC EUROPAPER SRL
    • Brasov County, Romania
    • Xerox operator, computer operator
      • Oct 2004 - Jun 2007

      - Photocopying operating, prints,billing,fax transmissions, - Photocopying operating, prints,billing,fax transmissions,

  • SC UNIVERSITY BASKET SRL
    • Brasov County, Romania
    • Commercial worker
      • Oct 2000 - Oct 2003

      - Seller - Seller

Education

  • George Baritiu University
    Bachelor of Commerce (B.Com.), Tourism and Services, Tourism and Travel Services Management
    2002 - 2006

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