Alina Kacharho

Account Manager at Aimers
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Contact Information
Location
Tbilisi, Georgia, GE
Languages
  • Русский Native or bilingual proficiency
  • English Full professional proficiency
  • Türkçe Limited working proficiency
  • Español Elementary proficiency

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Credentials

  • Facebook Ads Complete Course
    Udemy
    Aug, 2023
    - Sep, 2024
  • Google Ads - Measurement Certification
    Google Digital Academy (Skillshop)
    Jul, 2023
    - Sep, 2024
  • Google Ads Display Certification
    Google Digital Academy (Skillshop)
    Jul, 2023
    - Sep, 2024
  • Google Ads Search Certification
    Google Digital Academy (Skillshop)
    Jun, 2023
    - Sep, 2024
  • English level - C2
    Efset.org
    Nov, 2022
    - Sep, 2024

Experience

    • Mexico
    • Advertising Services
    • Account Manager
      • Jun 2023 - Present
    • 1 - 100 Employee
    • Customer Care Manager
      • Mar 2020 - Jul 2023
    • Maldives
    • Hospitality
    • 100 - 200 Employee
    • Front Office Supervisor
      • Jan 2017 - Nov 2018
    • Guest Service Team Leader
      • 2016 - 2017
    • Guest Relations Officer
      • 2013 - 2014

      Responsibilities: Be responsible for the Guest Relations Desk in the lobby, receiving and welcoming all the arrival guests on the seaplane platform or in the airport, check-in, escort guests to the villa and explain villa amenities, conduct welcome information, to assist guests will all the queries from pre-booking to departure. Responsibilities: Be responsible for the Guest Relations Desk in the lobby, receiving and welcoming all the arrival guests on the seaplane platform or in the airport, check-in, escort guests to the villa and explain villa amenities, conduct welcome information, to assist guests will all the queries from pre-booking to departure.

    • Belarus
    • Hospitality
    • 1 - 100 Employee
    • Guest Relations Officer
      • 2012 - 2013

      Responsibilities: Maintain daily reports on hotel occupancy, greeting visitors, coordinate guests’ orders and complains, check-in V.I.P. guests, fulfill database of hotel visitors in PMS Opera, coordinate greeting letters and fruit delivery into rooms Responsibilities: Maintain daily reports on hotel occupancy, greeting visitors, coordinate guests’ orders and complains, check-in V.I.P. guests, fulfill database of hotel visitors in PMS Opera, coordinate greeting letters and fruit delivery into rooms

Education

  • Belarusian State Economic University
    economist-manager, High School of Tourism
    2008 - 2013
  • masterclassmanagement.com
    certificate of completion., supervisory management course
    2016 - 2016
  • Reception Academy
    Certificate of completion, Up-selling techniques
    2015 - 2015
  • Reception Academy
    certificate of completion, exceed guests expectations
    2015 - 2015
  • “Dostluk Egitim ve Kultur Kurumu”
    Certificate of Achievement, Turkish Language
    2010 - 2011

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