Alina Iakukhno

Project coordinator at TEKTELIC
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Location
Calgary, Alberta, Canada, CA

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Experience

    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Project coordinator
      • Nov 2022 - Present
    • Marketing Manager
      • Dec 2018 - Jul 2022

      • Conducted marketing research. Expanded the target market by 30%; • Worked on strategies for improving customer service. Successfully implemented video support around (around 5 videos weekly) for the frequently asked questions; • Diversified the offered services, implemented and organized the development of additional online services and independent studying; • Delivered quarterly training and briefs for new employees; • Assembled data, monthly and annual reports. • Conducted marketing research. Expanded the target market by 30%; • Worked on strategies for improving customer service. Successfully implemented video support around (around 5 videos weekly) for the frequently asked questions; • Diversified the offered services, implemented and organized the development of additional online services and independent studying; • Delivered quarterly training and briefs for new employees; • Assembled data, monthly and annual reports.

    • Assistant head of department
      • Dec 2014 - Dec 2015

      • Monitored monthly sales. Made reports and prognoses, which helped the team to achieve the annual sales plan; • Analyzed the regional market. Tracked information about current and potential clients; • Executed administrative work. Scheduled appointments. Tracked inventory. Sent emails and answered phone calls. • Monitored monthly sales. Made reports and prognoses, which helped the team to achieve the annual sales plan; • Analyzed the regional market. Tracked information about current and potential clients; • Executed administrative work. Scheduled appointments. Tracked inventory. Sent emails and answered phone calls.

    • France
    • Freight and Package Transportation
    • Administrative Assistant
      • Apr 2013 - Nov 2014

      • Reviewed and maintained written and computer files, and assembled data; • Scheduled appointments and arranged travels; • Provided office administrative procedures; • Coordinated and scheduled meetings; • Searched for personnel, and conducted preliminary interviews. • Reviewed and maintained written and computer files, and assembled data; • Scheduled appointments and arranged travels; • Provided office administrative procedures; • Coordinated and scheduled meetings; • Searched for personnel, and conducted preliminary interviews.

    • Banking
    • 200 - 300 Employee
    • Senior financial advisor
      • Mar 2011 - Mar 2013

      • Managed customer accounts service (small- and medium-sized businesses); • Analyzed financial and economic activities of enterprises; • Provided financial guidance to more than 70 clients monthly with various banking products: corporate loans, bank guarantees, Export- Import finance, current accounts, and e-banking. • Managed customer accounts service (small- and medium-sized businesses); • Analyzed financial and economic activities of enterprises; • Provided financial guidance to more than 70 clients monthly with various banking products: corporate loans, bank guarantees, Export- Import finance, current accounts, and e-banking.

Education

  • Zhytomyr National Agroecological University
    Master's degree, Business/Managerial Economics
    2005 - 2010

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