Human Resources Coordinator

• Mar 2021 - Mar 2023

Human Resources Manager

• Mar 2020 - Mar 2021

Team members` Partner: - Day-to-day team member`s mental & well-being support with attraction (benefits, coffee breaks, day-to-day support); - Internal Teams` communication facilitation; - Reflections (conducting & Summaries); - Event Management; - Issue-solving; - Learning & Development (team learning needs, webinars/training) - Retention; Administrative Role: - Onboarding & Offboarding - Organizational Q&A - Slack news/updates (Bdays… Show more Team members` Partner: - Day-to-day team member`s mental & well-being support with attraction (benefits, coffee breaks, day-to-day support); - Internal Teams` communication facilitation; - Reflections (conducting & Summaries); - Event Management; - Issue-solving; - Learning & Development (team learning needs, webinars/training) - Retention; Administrative Role: - Onboarding & Offboarding - Organizational Q&A - Slack news/updates (Bdays, Anniversaries) - HR Monthly Newsletter - Internal Merchandise delivery Change Partner: - Compensation and Performance Review Process - Change organization structure - Benefits system

HR & Recruitment Manager

• Jan 2019 - Mar 2020

Essential Duties and Responsibilities: Carry out HR functions for 100 people in Ukraine. - Recruiting in partnership with hiring managers to understand their needs and goals; - Create job descriptions, pre-screening questionnaires, launch email, and Linkedin campaigns; - Manage source, network, screening, in-person, telephonic, and online interviews; - Onboarding/offboarding; - Roll out employee referral programs; - Maintain nurture & strong working relationships and… Show more Essential Duties and Responsibilities: Carry out HR functions for 100 people in Ukraine. - Recruiting in partnership with hiring managers to understand their needs and goals; - Create job descriptions, pre-screening questionnaires, launch email, and Linkedin campaigns; - Manage source, network, screening, in-person, telephonic, and online interviews; - Onboarding/offboarding; - Roll out employee referral programs; - Maintain nurture & strong working relationships and environment, resulting in positive and productive collaborations; - Mediate employee disputes encourage a positive and healthy work environment and open atmosphere; - Employee retention; - Developing workforce planning identifying areas of the company that need improvement; - Maintain a talent database for immediate and future needs; - Maintain Benefits and payroll information; - Plan and organize seminars, including inductions for new staff, involving motivation techniques, analyzing training needs in conjunction with the Head of each department; - Track HR issues or resolution and escalate if needed and report to the CEO; - Delegate and monitor clerical and administrative tasks to increase workflow; - Play consultancy role, assisting line managers to understand and implement policies and procedures; - Advice on pay and other remuneration issues, including promotion; - Undertake regular salary reviews. Additional duties include but aren't limited to: - Participate in Management staff meetings; - Created meetings, and scheduled appointments; - Event coordination; Expense reports; - Travel accommodations; Facilities.

Investor Relations Coordinator

• Apr 2019 - Jul 2019

• Developing IR strategy for Applicature clients • Establishing and managing relationships between Applicature clients and investors • Assisting with the creation and preparation of key messages, working out reachout strategy • Helping in negotiation process between clients and investors • Tracking our client’s business development and financial results • Assisting with business development initiatives

Recruitment Manager

• Dec 2017 - Dec 2018

- Conduct initial screening of CVs and conduct initial telephone interviews; - Review applicants to evaluate their qualifications and whether they meet the position requirements; - Job application and onboarding processes; - Posted advertisements on selected hosts; - Coordinate with department managers to forecast future hiring needs; Participate in job fairs and career events; - Build the company’s professional network through relationships with HR professionals, colleges and… Show more - Conduct initial screening of CVs and conduct initial telephone interviews; - Review applicants to evaluate their qualifications and whether they meet the position requirements; - Job application and onboarding processes; - Posted advertisements on selected hosts; - Coordinate with department managers to forecast future hiring needs; Participate in job fairs and career events; - Build the company’s professional network through relationships with HR professionals, colleges and other partners.

HR Manager

• Sep 2017 - Mar 2020

- Recruiting and staffing; - Onboarding/Offboarding - Employee and community communication; - Compensation and benefits administration; - Employee safety, welfare, wellness; - Personal ongoing development; - Event organization.

Marketing Assistant

• Apr 2017 - Sep 2017

Business Associate

• Oct 2019 - Nov 2019

Marketing Automation Specialist

• Nov 2018 - May 2019

Realomat - SaaS B2B agancy built for marketing and sales growth. We propose to develop a business with our tools: Marketing and Sales Automation, Lead Scoring and Nurturing, and Data Analysis. Check out our principal benefits: Complex Solutions: It contains full- cycle marketing and sales automation, lead scoring, data processing. It influences the team efficiency, facilitating the heads work, and provides all relevant information for better decision making. Product… Show more Realomat - SaaS B2B agancy built for marketing and sales growth. We propose to develop a business with our tools: Marketing and Sales Automation, Lead Scoring and Nurturing, and Data Analysis. Check out our principal benefits: Complex Solutions: It contains full- cycle marketing and sales automation, lead scoring, data processing. It influences the team efficiency, facilitating the heads work, and provides all relevant information for better decision making. Product Maintenance: Tracking gaps all along the sales funnel, identifying problems and finding the right way of fixing them. Customized Admin Interface: Visualization of all the necessary client data, operational department team results, as well as individual employees in order to quickly react even to minor changes. Lead Nurturing: Create, test and nurture your customer focusing on vital issues, rather than manual daily marketing tasks. Revolutionary Customer Centricity: Innovative approach in client-company interaction. You will be able to define consumer’s emotions, behavior, and needs with the help of artificial intelligence (AI) and Machine learning (ML). Advanced Workflow: Cost- and time-efficient work process which includes conversion growth. Having automized all the processes, your team can pay more attention to deal closure. Show less Realomat - SaaS B2B agancy built for marketing and sales growth. We propose to develop a business with our tools: Marketing and Sales Automation, Lead Scoring and Nurturing, and Data Analysis. Check out our principal benefits: Complex Solutions: It contains full- cycle marketing and sales automation, lead scoring, data processing. It influences the team efficiency, facilitating the heads work, and provides all relevant information for better decision making. Product… Show more Realomat - SaaS B2B agancy built for marketing and sales growth. We propose to develop a business with our tools: Marketing and Sales Automation, Lead Scoring and Nurturing, and Data Analysis. Check out our principal benefits: Complex Solutions: It contains full- cycle marketing and sales automation, lead scoring, data processing. It influences the team efficiency, facilitating the heads work, and provides all relevant information for better decision making. Product Maintenance: Tracking gaps all along the sales funnel, identifying problems and finding the right way of fixing them. Customized Admin Interface: Visualization of all the necessary client data, operational department team results, as well as individual employees in order to quickly react even to minor changes. Lead Nurturing: Create, test and nurture your customer focusing on vital issues, rather than manual daily marketing tasks. Revolutionary Customer Centricity: Innovative approach in client-company interaction. You will be able to define consumer’s emotions, behavior, and needs with the help of artificial intelligence (AI) and Machine learning (ML). Advanced Workflow: Cost- and time-efficient work process which includes conversion growth. Having automized all the processes, your team can pay more attention to deal closure. Show less

Retention Agent

• Nov 2016 - Apr 2017

- Proficient and Client Retention, utilize retention tools to retain revenue on every call; - Develop highly empathetic relationships and earned a reputation for exceeding sales goals (Approximate amount of company's profit $112,000 for 1 year of my work); - Upsold and closed customer sales by driving product benefits around client needs and increased revenue for the company; - Build and promote strong long-lasting and productive customer trust relations with existing clients, ensuring… Show more - Proficient and Client Retention, utilize retention tools to retain revenue on every call; - Develop highly empathetic relationships and earned a reputation for exceeding sales goals (Approximate amount of company's profit $112,000 for 1 year of my work); - Upsold and closed customer sales by driving product benefits around client needs and increased revenue for the company; - Build and promote strong long-lasting and productive customer trust relations with existing clients, ensuring customer satisfaction and customer retention; - Handle and resolve complaints, solve issues to make customers happy with the service and purchase; - Manage quality communication, customer support about service and product's different features representation for each client; - Spent hundreds of hours selling the service.

Sales Representative

• Feb 2016 - Oct 2016

- B2C inbound sales representative. Performed cold-calling and follow-ups with potential and current customers to promote new products and services; - Present, support, and delivered engaging sales presentations via phone and chat using solid arguments to existing and prospective new customers, explaining technical information in simplified language to promote features and increase the client base. - Identify and escalate priority issues; - Fix customer's computers and activate exact… Show more - B2C inbound sales representative. Performed cold-calling and follow-ups with potential and current customers to promote new products and services; - Present, support, and delivered engaging sales presentations via phone and chat using solid arguments to existing and prospective new customers, explaining technical information in simplified language to promote features and increase the client base. - Identify and escalate priority issues; - Fix customer's computers and activate exact software; - Maintained high revenue-based performance results;