Experience

GPC Systems, Inc.

• IT Services and IT Consulting
• 1 - 100 Employee

• Marketing and Operations Manager

  • May 2020 - Present

  Entrepreneur support • Business Development / Microsoft ERP Channel Relationship building with VARs, ISVs and end users • Customer care, Sales and Support • Leads, opportunities, account and contacts management (CRM) • Accounts Payable and Receivables • Trade show management and attendee (booth presence and lead follow-up) • Content – create, manage and produce (web and print production) • Website design and maintenance (WordPress) Entrepreneur support • Business Development / Microsoft ERP Channel Relationship building with VARs, ISVs and end users • Customer care, Sales and Support • Leads, opportunities, account and contacts management (CRM) • Accounts Payable and Receivables • Trade show management and attendee (booth presence and lead follow-up) • Content – create, manage and produce (web and print production) • Website design and maintenance (WordPress)



Rockton MT LLC dba Miners Tavern

• Erie, Colorado, United States

• Director of Operations / Bar and Restaurant Manager

  • Oct 2019 - Mar 2020

  Relocated for new position (uncharted waters for me) to manage a restaurant/bar, then COVID-19 • Entrepreneur support • Daily operations management • Customer Service: Customer complaints and conflict resolution • Fundraiser facilitator (local schools, sports teams and local food bank) • Supervisor and staff scheduling • Entertainment scheduling • Building maintenance planning/scheduling • Data entry; (POS) and Cash Management (bank deposits, reconcile/build cash register drawers, etc.) • Food & beverage inventory and ordering (including liquor, beer and wine) • Vendor relationships • Purchasing (online, in-store as supplies were needed on-site) • Reactive warrior • Limited social media interaction • ServSafe Food Protection Manager Certified and TIPS Certified (Colorado) Show less



GPC Systems, Inc.

• IT Services and IT Consulting
• 1 - 100 Employee

• Marketing and Operations Manager

  • Mar 2014 - Oct 2019

  • Entrepreneur support • Business Development / Microsoft ERP Channel Relationship building with VARs, ISVs and end users • Customer care, Sales and Support • Leads, opportunities, account and contacts management (CRM) • Accounts Payable and Receivables • Trade show management and attendee (booth presence and lead follow-up) • Content – create, manage and produce (web and print production) • Website design and maintenance (WordPress) • Entrepreneur support • Business Development / Microsoft ERP Channel Relationship building with VARs, ISVs and end users • Customer care, Sales and Support • Leads, opportunities, account and contacts management (CRM) • Accounts Payable and Receivables • Trade show management and attendee (booth presence and lead follow-up) • Content – create, manage and produce (web and print production) • Website design and maintenance (WordPress)



Rockton Software

• United States
• Software Development
• 1 - 100 Employee

• Marketing Manager

  • Jan 2010 - Aug 2013

  • Created and managed corporate marketing plan and budget • Marketing activities included messaging, branding, promotional collateral for print, direct mail, space ads, electronic media, social media, email campaigns, trade shows, user events and webinars • Assisted and managed Social Media Coordinator with messaging for social media sites (LinkedIn, Facebook, Twitter and YouTube), online magazine publication, surveys and newsletters • Collaborated with Client Services Manager on lead generation process including pre and post-event marketing campaigns, tracking, scoring and reporting • Managed and contracted services for graphic designer and printing • Managed trade shows from booth selection to booth shipping logistics • Traveled to tradeshows, user events and partner conferences Show less



North Idaho Title Insurance

• Sandpoint, ID

• Business Development

  • Nov 2004 - Aug 2008

  • Business development for expanding market developing long-term relationships with realtors, lenders, attorneys, engineers and developers, with a goal of acquiring new market share. • Performed market analysis and identified trends, potential customers, sales coverage, market size, competition, penetration and product preferences. • Business development for expanding market developing long-term relationships with realtors, lenders, attorneys, engineers and developers, with a goal of acquiring new market share. • Performed market analysis and identified trends, potential customers, sales coverage, market size, competition, penetration and product preferences.



Unique Printing Services, Inc.

• Coeur d'Alene, ID

• Senior Account Executive

  • Apr 2001 - Nov 2004

  • Outside corporate business-to-business sales while servicing existing clients with production and print needs. • Extensive customer service, deadline and detail oriented environment, consulting on print considerations including pre-press, press designations, scheduling, inks, paper stocks, and finish (bindery) operations. • Outside corporate business-to-business sales while servicing existing clients with production and print needs. • Extensive customer service, deadline and detail oriented environment, consulting on print considerations including pre-press, press designations, scheduling, inks, paper stocks, and finish (bindery) operations.



Coldwater Creek

• United States
• Retail
• 700 & Above Employee

• Print Production Coordinator

  • Jul 1998 - May 2000

  • Print production facilitation for print, web and retail divisions. Scheduled production resources and maintained fiscal commitments for non-catalog corporate entities, including direct mail, POS packaging, signage and annual reports. • Negotiated and purchased print media for space advertising publications whose demographics matched corporate identified markets. • Print production facilitation for print, web and retail divisions. Scheduled production resources and maintained fiscal commitments for non-catalog corporate entities, including direct mail, POS packaging, signage and annual reports. • Negotiated and purchased print media for space advertising publications whose demographics matched corporate identified markets.



Northstar Financial Forms (formerly Deluxe Corporation)

• St. Paul, MN

• Order Processor

  • Nov 1992 - May 1998

  Proofreading and order processing of financial forms. Proofreading and order processing of financial forms.