Alina Chan

E-commerce Service Centre Intern at China Mobile Hong Kong
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Location
Kowloon, Hong Kong SAR, HK
Languages
  • Cantonese Native or bilingual proficiency
  • English Full professional proficiency
  • Mandarin Full professional proficiency

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Credentials

  • Foundations Certificate
    Brandwatch
    Mar, 2021
    - Sep, 2024

Experience

    • Hong Kong
    • Telecommunications
    • 400 - 500 Employee
    • E-commerce Service Centre Intern
      • Jan 2021 - Present

    • Airlines and Aviation
    • 700 & Above Employee
    • Sales and Accounting Intern
      • Sep 2020 - Nov 2020

      1. Updated accounting and pricing data in accounting tools2. Monitored and ensured the accuracy of all entered data3. Calculated customers' sales incentives4. Supported in calculating and preparing invoices, debit and credit notes5. Prepared accounting reports and statistics6. Executed regularly data integrity check processes and spot checks

    • Hong Kong
    • Real Estate
    • 700 & Above Employee
    • Summer Intern - Marketing Office (Four Seasons Place)
      • Jul 2020 - Aug 2020

      1. Perform market analysis and research on competitors and latest trend2. Assist with marketing activities including video shooting, graphic design and site visiting3. Perform social media and website analysis to improve website feature and social media management

    • Hong Kong
    • Nonprofit Organization Management
    • Event Management And Public Relations Intern
      • May 2019 - Aug 2019

      1. Organized and planned events like Internship Program in the Greater Bay Area, Outstanding Students Election and Youth Cohesion Exchange Program for total 400+ participants and received ~100% positive feedbacks2. Prepared for content creation of marketing materials (videos and graphic design) & communication collaterals3. Implemented digital marketing campaigns on digital platforms such as Facebook, Instagram, websites to increase visibility4. Coordinated and liaised with internal (e.g. KROSA, principals) and external parties (e.g. over 30 companies in Shenzhen, designers, legislative councilors, Foshan Nanhai Tourism Bureau)5. Prepared rundown and onsite arrangement like hotels, meals, logistics, refreshments, events like cookie baking classes for participants and any ad hoc assignments

    • United States
    • Hospitals and Health Care
    • Chinese and English Tutor
      • Sep 2017 - Aug 2019

    • Business Development Intern
      • Jun 2018 - Jul 2018

      1. Promoted cloud tuition fee payment system to government department, hospital and school2. Assisted to create 100+ accounts at branch in Shen-Shan Special Cooperation Zone for new tax payment system3. Researched and analyzed the current manpower distribution of different branches and proposed a better workforce distribution to HR department for the new branches as a reference

    • Hong Kong
    • Software Development
    • 700 & Above Employee
    • Part-time Clerk
      • May 2017 - Aug 2017

      1. Conducted over 100 telephone interviews per day and identified potential long-term customers2. Answered phone calls and arranged cargo services to customers and solved any problems involved

    • United Kingdom
    • Restaurants
    • Food Server
      • May 2017 - Aug 2017

Education

  • The Chinese University of Hong Kong
    Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
    2017 - 2021
  • Erasmus University Rotterdam
    Exchange Student, E-Commerce/Electronic Commerce
    2019 - 2019

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