Project Manager

• Jul 2022 - Present

- Management of cross-functional teams (3 teams, 20+ people). - Creation of new and improvement of current processes inside and outside the team, maintaining ITIL practices. - Provide planning, road mapping and other reports. - Provide stakeholders with data needed to make decisions on product development planning. Communication with internal customers and external contractors. - People and conflict management. Creation of IDP. Creation of Team's structure. - Management of internal projects aimed at meeting the needs of the business (access provisioning, updating the company's technical architecture, providing support for the tools used within the company). - Creation of SLA and control of observance. - Creation of documentation and manuals. Training organization. Show less

Project Delivery Manager

• Jan 2022 - Sep 2022

This position also included the Product Owner role. - Managing a development team to create a key company product.- Managing projects involving cross-functional teams (BAs, developers, BA Team Leads).- Product backlog management. Prioritizing needs. Market research and results of past projects. Transform business requirements into tasks for developers.

Project Manager

• Feb 2021 - Jan 2022

- Managing cross-functional teams (product owner, business analysts, developers, marketing)- Participation in presales with external customers- Participation in preparing commercial proposals, project evaluation, creation of project plans, and protection of commercial proposals. Close communication with clients throughout the project until the final delivery.- Conflict management (in Team and with clients).- Creation of technical specifications and formalization of requirements.- Backlog management and change management.- Monitoring and controlling the projects. - Analysis of project results.- People management in the Development Team (3 developers). - Creation and description of internal processes in the company (interaction within and between teams, escalation, maintaining project documentation, creating document templates, training junior employees). Show less

Business Analyst Team Lead

• May 2020 - Feb 2021

- Team mentoring (2 employees)- Conducting meetings and presentations to share ideas and findings.- Gathering critical information from meetings with various stakeholders and producing useful reports.- Allocating resources and maintaining cost efficiency.- Managing projects, developing project plans, and monitoring performance.- Prioritizing initiatives based on business needs and requirements.- Managing resources and priorities.- Creation of user guidelines and public documentation, training and instruction. Show less

Business Analyst

• Dec 2019 - May 2020

- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.- Performing requirements analysis.- Documenting and communicating the results of your efforts.- Effectively communicating your insights and plans to cross-functional team members and management.- Working closely with clients, technicians, and managerial staff.- Providing leadership, training, coaching, and guidance to junior staff.- Ensuring solutions meet business needs and requirements.- Performing user acceptance testing.- Updating, implementing, and maintaining procedures. Show less

Big Data Specialist

• Aug 2019 - Dec 2019

- Writing parser scripts in python- Results processing- Database update (1C, SQL)- Finding a resource for parsing

Inspector

• Aug 2018 - Aug 2019

Crisis Manager

• Feb 2015 - Jul 2018

Account Manager

• Jul 2017 - Aug 2017

Sales and Marketing Manager

• Oct 2016 - Dec 2016

Full support of the process of selling Internet services and IPTV (consulting, the conclusion of contracts, payment control, reporting, filling in databases). Full support of the process of selling Internet services and IPTV (consulting, the conclusion of contracts, payment control, reporting, filling in databases).