Experience

Toyota Motor Kazakhstan

• Almaty, Kazakhstan

• Manager, Head of Sales Planning Department

  • Nov 2022 - Present



LG Electronics

• Almaty, Kazakhstan

• Manager - E-commerce

  • Oct 2020 - Oct 2022

  - Online Sales process implementation - Strategy development - Implementation of CRM within the company as well as with external partners to automate processes and minimaize human factor - Management and control sales process from the initial customer’s request to closing of transaction - Call center operations control - Search for new partners and set up processes with each of them - Set up, approve and control achievement of Sales targets - Promo calendar development and control - Budget control - Develop and approve pricing policy - Order placement - Market analysis - Search and analyze new potential sales channels - Interaction with B2B2C partners - Coordination with Marketing team - UI/UX analysis Show less



Toyota Motor Kazakhstan

• Kazakhstan
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• • Mar 2020 - Sep 2020

  Responsible for Toyota and Lexus New vehicles Pricing

• • May 2018 - Sep 2020

  - Development of effective and efficient strategy for Lexus brand in Kazakhstan.- Regular meetings with Lexus retailer network.- Control over the wholesales of vehicles to retailers and control retailer’s stock level.- Checking vehicles order status on monthly basis during regular meetings with retailers. - Execution of sales perfomance: sales plans set up, follow-up sales, evaluate results.- Taking part in production allocation by making adjustments and comments based on discussion with retailers.- Launch tactical campaigns in order to keep sales in line pace.- Working on improving and maintaining customer recommendations and scores. Creation an action plan to solve issues, reporting to top management.- Market intelligence and brand positioning. - Preparation, translation, adaption, launch and control on online training courses for retailers. Organization of training for professional skills improvement for the retailer network.- Development, launching and support of new projects within department for improvement of the processes in the company and with partners. Show less

• • Jul 2014 - Apr 2018

  - Long-term and short-term sales planning of Toyota and Lexus brands.- Analyzing automobile market in Kazakhstan for short and long period of time. During planning of the automobile market I have been using several tools such as macroeconomical forecast, company’s strategy’s directions, product and price changes, network expansion in order to forecast sales in line with market tendency.- Planning of vehicles production volume for keeping stock level in line with KPI.- Order placement, sales plan set up and vehicles allocation for dealers network.- Development, launching and support of new projects within department for improvement of the processes in the company and with partners. Show less