Ali Javaid

CEO/Founder at Dicer Studio
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Contact Information
us****@****om
(386) 825-5501
Location
Qatar, QA
Languages
  • English Professional working proficiency
  • Urdu Native or bilingual proficiency
  • Arabic Elementary proficiency
  • Punjabi Limited working proficiency

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Credentials

  • PMP Training
    GreyCampus

Experience

    • Pakistan
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • CEO/Founder
      • Jun 2016 - Present

      A new brand for Web/Software Designing & Development services.

    • Qatar
    • Telecommunications
    • 700 & Above Employee
    • Mobile Money & Business Solution Consultant
      • Oct 2011 - Present

      My responsibility includes to:- Give consultation to Ooredoo Business & Mobile Money Clients- Deal with complaints and follow up with technical cases.- Take feed back from end users and to deliver the analysis to senior management.- Cooperate with Senior management to bring efficiency in Customer Care.

    • Project Supervisor
      • Nov 2008 - 2011

      The candidate got opportunity for two enriched projects with experience for Hamad Cardiac Tower and Hochtief.The candidate supervised two projects as below:OS Migration for 100+ workstations for HochtiefIP Nurse calling system for Hamad Cardiac Tower

    • Office Secretary
      • 2007 - 2008

      The key responsibilities were to look after office administration jobs as well as IT support.

    • Business Supplies & Equipment
    • Sales Consultant
      • Jan 2006 - Aug 2007

      As Sales Consultant, the key responsibilities were to provide consultancy for below services.Information Technology Network InfrastructureWebsite/Publishing Services Consultancy

    • IT Laboratory Coach
      • 2004 - Dec 2005

      The key responsibilities were as belowLab ControllerIT Coach for Undergraduate Students

    • Helpdesk Support
      • 2003 - 2004

      The responsibilities were as belowHelp Desk SupportWindows Installation, Profile Management, Software Imaging and TroubleshootingHardware Installation & TroubleshootingNetwork Access Layer Installation & Troubleshooting.

    • Senior Customer Service Representative
      • Dec 1999 - Apr 2003

      The key responsibilities as CSR were as belowHardware AssemblingOS InstallationAdditional Software SupportCustomer Care

Education

  • Grey Campus
    PMP Training, Project Management
    2017 - 2017
  • Ooredoo Training
    Ertaqaa Training, Customer Relation Management
    2014 - 2014
  • Ooredoo Consultant Training
    Ooredoo Consultant Training, Business Consultant
    2011 - 2011
  • Peak Solution
    Graphic Certification, Post Production
    -
  • Peak Solution
    Multimedia Certification, Post Production
    -
  • Nicon
    MCSE, Microsoft Certified System Engineer (Academic Study)
    -
  • Nicon
    CCNA, Cisco Certified Network Associate (Academic Study)
    -
  • Pak Shama School
    High School, Art/Art Studies, General
    -
  • Pak Shama School
    High School, Art Subjects
    -

Community

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