Head Of Compliance

• May 2022 - Present

Senior Policy and Compliance Officer

• Mar 2021 - May 2022

Dual Sector HE and VET compliance partner responsible for driving and completing compliance initiatives across the Australian Institute of Management (AIM) and the Australasian College of Health and Wellness (ACHW).Key focus:-Provide guidance across the business on HE and VET compliance requirements, including VET Student Loans (VSL), FEE-HELP and the ESOS framework.-Work closely with senior leadership in the implementation of compliance frameworks.-Management of Academic Committee Governance-Secretary to the Academic Board-Manage and assist with high quality regulatory submissions and reporting-Complete TEQSA new course and re-accreditation applications-Lead and project manage in-house compliance initiatives-Ensure appropriate evidence of compliance is maintained to meet internal and external audit requirements.-Creation and review of Policies and Procedures

Compliance Officer, UTS International

• Nov 2017 - Mar 2021

Accountable for reviewing and monitoring University level course management procedures that involve students undertaking the UTS Foundation Studies program at INSEARCH. Key liaison to INSEARCH, the Faculties, Academic Programs Office Governance Support Unit in relation to compliance of the delivery of UTS Foundation Studies by INSEARCH and other University matters. Key focus includes: -Interpretation and application of the ESOS framework including the National Code 2018, the Simplified Student Visa Framework, Tuition Protection services and Genuine Temporary Entrant (GTE) and Genuine Student (GS) requirements. -Monitoring and review of the delivery by INSEARCH for the UTS Foundation Studies Program remains compliant under the ESOS framework. -Review and approval of course information, student communications and marketing collateral. -Policy and Procedure drafting and review -Assisting in the release process for international students including reporting student defaults -Conduct Genuine Temporary Entrant (GTE) and Genuine Student (GS) assessments to ensure the University maintains its SSVF risk rating.

Compliance Officer- VET & Higher Education

• Jun 2016 - Sep 2017

Part of the Legal & Compliance team covering compliance requirements across the following Scentia VET and Higher Education brands: AIM Education & Training (RTO ID 0049), Ivy College (RTO ID 40718), Accredited Courses Australia (RTO ID 90535), AIM Business School (PRV12071) and the Australasian College of Health and Wellness (PRV13002). As part of this role I implemented quality assurance and regulatory compliance activities across the Scentia Group and its associated corporate entities, auspice partners, recruiters and agents. I performed regular quality and compliance investigations and reported any findings and recommendations to the Head of Compliance. My core focus was on: -Actively promoting a culture of quality and compliance. -Performing regular and systematic checks on key compliance areas. -Monitoring of student data and identifying any discrepancies. -Data reporting to government regulators and third parties. -Review and approval of communications and marketing material -Developing and benchmarking of policies and procedures -Maintaining an appropriate evidence base for internal and external audits -Coordinating the process of internal compliance audits and reviews. -Managing applications to the Australian Skills Quality Authority (ASQA) -Relationship management with internal and external stakeholders. -Managing multiple projects across business units. -Managing meetings; including agenda and meeting minute preparation.

Student and Trainer e-Learning Coordinator

• Dec 2013 - Jun 2016

Central College Online (RTO ID 91282) is part of Group Colleges Australia, offering online nationally recognised training to domestic student cohorts. Central College Online offers a range of courses in accounting, bookkeeping, business, management, health and safety, aged care, community services and many others.I was the main liaison between the academic team, student services and management to ensure a coordinated approach to student success. Key focus areas covered by this role were Learning and Development, Customer Service and Compliance.My role involved:-Course design and site administration on learning management system (LMS) Moodle.-Providing induction, training and support to the academic team.-Coordinating assessment and coursework customisation.-Managing website content including marketing collateral and student information.-Developing and analysing results of student and trainer surveys.-Completing required student data reports including AVETmiss and Quality Indicator reporting.-Complaints and appeals handling.-Creation of student inductions, fact sheets, guides, and handbooks.-Student support across admissions, course transfer, Credit Transfer & Recognition of Prior Learning, fee payment and course progression.

Administrative Support Coordinator

• Apr 2013 - Dec 2013

Central College is a registered training organisation (ID: 90952) and a CRICOS provider (ID: 02571D); part of Group Colleges Australia offering vocational education to international students.My role involved primarily acting as a personal assistant to the College Principal in managing legislative requirements for international student cohorts. I was a key coordinator between student services and the academic team covering areas such as intake, enrolment, course progression and retention.My duties included:-Planning and delivering student orientations.-Monitoring of student attendance and academic performance.-Organising student academic intervention meetings.-Timetable planning and room allocation.-Staff training on internal systems.-Reviewing marketing collateral and pre-enrolment information.-Survey administration and analysis.-Record keeping and evidence compilation for audit purposes.