Experience

Champagnat Catholic College Pagewood

• Australia
• 1 - 100 Employee

• School Support Officer

  • Jun 2019 - Present



Al Sadiq College

• Australia
• Education Administration Programs

• Clerical Assistant

  • Feb 2016 - Sep 2016



AGS World Transport

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Export Seafreight - Brisbane

  • Nov 2015 - Feb 2016

  Accepting bookings from clients Coordinating bookings with carriers Arrange container releases Update eDI with with details received from the client and CFS Check CFS manifest for problems Issue invoices and HBL's to local clients Accepting bookings from clients Coordinating bookings with carriers Arrange container releases Update eDI with with details received from the client and CFS Check CFS manifest for problems Issue invoices and HBL's to local clients



Al Sadiq College (Greenacre Campus)

• Clerical Assistant

  • Sep 2014 - Jun 2015

  Responsibilities include: • Undertake a range of clerical roles • Organise, write, photocopy and distribute letters/notes associated with any events organised • Maintain accurate daily absences and monitor/follow up unexplained absences with parents • Attend to and administer First Aid needs of students • Preparation of student reports • Photocopy documents/notes as required by the Principal or other staff • Attend to the needs of visitors and parents: face to face, email or telephone • Maintain an accurate sign in/out book for visitors, part time and casual staff • Assist with quotations, ordering and maintaining a register of all equipment • Assist Librarian with catalogue and displays • Compile Term and Annual Calendar • Manage Schools Online enrolments and input Stage 5 and 6 grades • Manage and update College Facebook page • Ad hoc duties as required by College Principal



Fitness First Australia

• Australia
• Wellness and Fitness Services
• 700 & Above Employee

• Senior Administration Assistant

  • Jun 2013 - Dec 2013

  June 2013 – Dec 2013: Fitness First Australia Pty Ltd Senior Central Administration AssistantResponsibilities include:• Members First Reporting (daily sales vetting for fourteen clubs, monthly audits, Member Documents Actions and Support Office reports)• Liaising with State Managers, Club Managers, Sales Managers, Business Compliance Managers and other club staff• Providing ongoing support to 14 Fitness First clubs and staff with Members First database enquiries and sale enquiries (sales promotions, member processes, commission queries)• Processing credits and member requests logged by club staff• Team management – assist the Central Administration Team Leader in managing a dynamic team, ensuring all staff adhere to deadlines and achieve KPI targets• Provide ongoing support and assistance to current staff members (responding to club queries by phone or email)• Assisting with the training and teaching of new staff members• Maintaining a strong rapport with 14 Club Managers and club staff• General Central Administration duties

• Customer Service Assistant

  • Dec 2012 - May 2013

  • Assisting with and responding to member enquiries regarding all issues with membership• Solving customer disputes and queries through phone and email• Processing online registrations for members on eMember and First Club Benefits • Helping other team members with enquiries and workload• Collation and distribution of Customer Service Inbox workflow (categorising emails and sending daily numbers to Customer Service Team Leader)• Processing monthly audit for Retention team call logs• Assisting with the training and teaching of new staff members• Utilisation of technical skills in Word, Excel and Outlook.

• Administration Assistant

  • Mar 2011 - Dec 2012

  Mar 2011 – Oct 2011/Jan 2012 – Dec 2012: Fitness First Australia Pty Ltd Administration AssistantResponsibilities include:• Sales vetting for club contracts and monthly audits and reporting to ensure sensitive information is entered in CMS correctly• High level data entry in in-house content management systems• Organising commissions for sales representatives within Fitness First clubs• Managing specialised administration for twelve Fitness First Clubs• First point of contact for Club Managers, Administration and Customer Care Managers• Managing and organising filing system for twelve clubs• Liaising with State Managers, Club Managers, Sales Managers, Business Compliance Managers and Customer Care Managers• Processing credits and member requests from the clubs• Working to tight deadlines whilst simultaneously multitasking



Sydney Roosters Rugby League Club

• Member Services Coordinator

  • Oct 2011 - Dec 2011

  • Processing of database sales and seat allocations throughout renewal period • Assisting with member and potential member enquiries via phone and email • Reporting and resolution of member issues • Providing a superior level of customer service and assisting at Sydney Roosters events • Financial transaction processing and data entry on Club CRM program • Processing of database sales and seat allocations throughout renewal period • Assisting with member and potential member enquiries via phone and email • Reporting and resolution of member issues • Providing a superior level of customer service and assisting at Sydney Roosters events • Financial transaction processing and data entry on Club CRM program



Back Schwartz Vaughan Solicitors

• Administration Assistant

  • Jan 2010 - May 2010

  • General administrative duties (answering phones, mailing, filing) • Data entry of legal matters (Leases, Wills and Estates) • Drafting of legal documents • Organisation of legal files • Utilisation of technical skills in Word and Outlook. • General administrative duties (answering phones, mailing, filing) • Data entry of legal matters (Leases, Wills and Estates) • Drafting of legal documents • Organisation of legal files • Utilisation of technical skills in Word and Outlook.



De La Salle College Caringbah

• Australia
• Technology, Information and Internet
• 1 - 100 Employee

• Casual Teacher

  • Feb 2007 - Feb 2008

  • Daily classroom management, monitoring student behaviour and individual students • Implementing lessons in accordance with absent teacher’s directions • Supervision of Roll Call • Attendance at Mass as required • Supervision of school exams • Supervision of school sport • Daily classroom management, monitoring student behaviour and individual students • Implementing lessons in accordance with absent teacher’s directions • Supervision of Roll Call • Attendance at Mass as required • Supervision of school exams • Supervision of school sport